North Seattle Pediatrics

I have taken my older son here from the time he was 4 (he’ll be 13 later this year) and my younger son since birth. Our favorite doctor there, who we see most of the time, is Dr. Drew Fillipo. We have only seen a different doctor 2x in almost 9 years.
The care my sons have received has been solid, evidence based and responsive. Fillipo has an amazing rapport with kids in general but I especially appreciate how well he is able to engage our son with autism. Not all health care providers can communicate effectively with kids on the spectrum. We have had issues at other providers in relation to ASD that we have never had at North Seattle Pediatrics.
We’ve never had any issues with billing or scheduling. Well child visits are scheduled months out but that’s just a sign that he’s a popular choice for pediatrics in the area.

We had been taking our children here since birth and up until yesterday had always been very happy. Yesterday when I tried to make an appointment for my son I was informed that we had been dismissed as a patients due to an unpaid bill of $ 60.
I explained that we had tried to pay the bill at the time of service, but the front desk staff told us that they could not take the payment at that time. It seemed strange and appeared like they were just being uncooperative. I then explained that we also tried repeatedly to contact their billing department over the course of a week with no luck and finally gave up, figuring we would just take care of the bill at our next visit.
We received no prior notification, no assistance finding a new health provider for our children, no information on how to obtain our medical records; we found this when we called, needing to see the doctor.
I just don’t understand how anyone, especially medical professionals, can be so uncaring, disrespectful, and have such little disrespect for human life. This has been one of the most humiliating experiences of my life.

Ended up waiting an hour for the doctor who never once came in to tell me she was running late, nurses were rude. Two days after the visit i get a call from my health insurance to immediately get my child vaccinated. I am holding off on those for now and i told the doctor this. I believe this may be a HIPA voilation as my medical choices should be kept private and having my insurance call me the first time a day after my visit left a bad taste in my mouth. Have found a new ped so thats great! I have no hard feelings about this place I just won’t be back because I feel that I cannot trust them. Once again, my highest respects, I am not mad, I just won’t be back. Thank you.

The Doctor was great. Unfortunately, it took having Seattle Children’s hospital call them to get an appointment. I sent medical release forms in months ago. I placed several follow up calls and they keep telling me to call back to follow up. I asked if they could try a different fax number for medical records and the lady on the phone cut me off before I was done with my question to say they don’t do that. HORRIBLE phone manners every time I’ve called the desk. They make it seem like I’m wasting their time. They were nice enough in person. If only the receptionists were as nice/​competent as the doctors…

My 5 year old daughter has been seeing Dr. Grimm since she was a baby and we have had a wonderful experience with her and the practice of other pediatricians. Dr. Grimm is very caring and it shows when she sees her patients.
We’ve also seen Dr. Kelso and Dr. Filipo at times when we weren’t able to see Dr. Grimm and all of them have been great. I now have another daughter and baby boy and we will continue to go here. The nursing staff are also really warm and friendly.
I have always been able to call whenever I’ve had questions or concerns and usually receive a callback within reasonable timeframe. Also, they have an afterhours service which is usually very good about putting me in touch with the attending physician whenever necessary.
As far as the location, it is conveniently located off the Northgate Way exit on Meridian ave. The large uncovered parking lot usually has ample parking available. However, it is a pay lot and I usually pay $ 3 or $ 5 depending on the length of the visit. The building itself has a pharmacy and small café. The pedi office is on the 2^nd floor. You can take the stairs, or if you have a stroller, you can go to the elevators in the back.

They are amazing!!! We have seen all the doctors here and their wonderful nurses. I can’t say enough nice things about them. If only I could find a clinic for myself that run their offices the same way! My two children are constantly sick and they answer all my questions, return phone calls, and always make you feel comfortable. They truly care about their patients here and it shows!

I was referred to North Seattle Pediatrics and specifically Dr. Seru by the Northwest Hospital Midwives Clinic. Dr. Grimm and Dr. Alberda saw my little one at the hospital, and we’ve seen Dr. Seru and Dr. Fillipo at the office. All of them were incredibly warm, supportive of breastfeeding, and open to any questions I could think of.
I have absolutely nothing outright negative to say about the office, but here are some tips:
1. It’s located in the NW Hospital outpatient building, so it’s a paid parking lot
2. You are billed for calling the clinic after-​hours (but not during business hours)
3. It’s a busy practice, and Dr. Seru is especially popular
4. You can’t toss dirty diapers in the exam rooms for health reasons, so bring a wet bag

Horrible experience. My daughter had been a patient from newborn until 13 years old when they kicked us out for a past due balance. They were mailing a bill to a house I sold 3 years prior. As soon as I found out, I paid but it was too late. They sent a letter and told us to find a new doctor. Over $ 68.00. Horrible!

Absolutely LOVE this office. Dr. Filipo is great. He is very easygoing, nice and smart! He is always very thorough and leaves plenty of time for questions during the appointment. I never feel rushed. They are Also always able to get us in last minute for urgent matters. 5 stars for sure!

When our son was born. We spent a bit of time in the hospital, and got to know all of the nurses really well. One of the many things we learned from them was that almost all of them took their children North Seattle Pediatrics.
All of the doctors here are great. I really cannot speak highly enough of this practice. They are caring, knowledgeable, and very supportive.
I do not think you can go wrong here!

horrible experience. new in town tried to make my sons 2yr well care check without success. called several times to schedule and all I was told was to call back next week or the next day when my sons records are received. My son is perfectly heathy — do they not believe me when I say he has no history except well care checks and that I have his immunization record in hand. Tired of calling the office to make the well care check appointment and tired of calling his other MD to figure out the disconnect of them not receiving his old records. The office was no help what so ever in facilitating this process. Have heard amazing things regarding the Dr, sure wish I could see them, the front office blocks new patients. DO NOT recommend as a new patient!!!

I love Cheryl Bratt if you’re looking for a doctor for your child she is absolutely the best. My daughter is 7 months old and has been going there since she was 2 months. We had a different doctor before in Yakima but nothing can compare to how well she treats my daughter. She treats her and talks to her just as I would. She is kind and warm hearted unlike some doctors that do there job and get out she loves what she does and you can tell. She will spend as much time needed to answer questions. My daughter hasn’t been sick yet but I’m sure the experience will be just as good when she does.

First let me start by saying how much I love Dr. Cheryl Bratt! She is amazing! She has taken care of my daughter for over 4 years now & I am pleased to recommend her to anyone who is looking for a pediatrician in North Seattle. She is always able to answer my questions. The front desk staff are always happy & pleasant when we come in. And I love all of the nurses here too! Everyone smiles & says hi. They just know how to make you just feel welcome here. If you are searching for a pediatrician– congrats! You just found them.

I was a little apprehensive about picking a pediatrician for my son, so I asked for recommendations from friends. My son’s cousin goes to North Seattle Pediatrics and another friend of mine takes her kids there as well, so I figured it was worth a try! Long story short, I LOVE it! My son is 6 months old now and sees Dr. Bratt. She is so gentle and informative, the nurses are all awesome as well. It’s solely a pediatric practice so the vibe is very kid friendly (and very clean). They have a separate waiting area for «sick» kids (with fevers, coughs, etc), so as not to expose the children there for well child visits. Love that feature! They do an awesome job of not making you wait a long time in the waiting room (we have never had to wait past our appointment time) or in the exam room. The nurse takes care of all the vitals and then the doctor comes in RIGHT after… I’m not used to not having to wait forever! :) We can get in and out of there in a half an hour, easily. I can not say enough good things about this place.

As a parent, I hate searching for a great doctor! This place rocks! My children see Dr Brat! She is wonderful. She listens to what I say and doesn’t belittle me!
The advice nurse is awesome. Depending on what my children have when I call they are able to call in a prescription for me! They are saving me time and money!!!

This office and I have quite the history… going on 10 years. As an adolescent I would come to see Dr. Suru who was my pediatrician. She was also was my little sisters.
Most recently I have been using North Seattle Pediatrics for my son who is 3, since he was born. His pediatrician Dr. Grimm is extremely sweet and supportive when you have questions or concerns. While sometimes I may be over protective or hyper paranoid when it comes to illness, they never seem to judge me too much here.
There have been many times when I have called with a just a question. The nurses here get back to you very quickly and there have been many times I have gotten an appointment the same day. When thinking of a downside to this clinic, I honestly cannot really think of one.
I highly recommend NSP. It is a well rounded office with many different types of providers for your child.