Les Schwab Tire Center

Wonderful place to go when you’re in a crunch! My «low tire pressure» light came on as soon as I started my car. I called at 4:45pm and they said they could get me in to patch the tire. After a 20 minute drive, I got there, turned my keys in and by 5:45pm, they had everything patched up with my tire and I was on my way home. Everyone there was friendly and efficient. I will definitely be coming back here!

Went in stressed out since I ran over a nail on the road and praying not to get a flat as I drove over there. Within the hour I was in and out! They fixed the problem and since it was a very easy plug fix, wasn’t charged! I will definitely be going back for future services :)

These guys did a great job repairing a flat tire for me. I got to them 10 minutes before closing and they made sure to take care of me without any problems. Thanks so much for your help!

Truly 5-​star service both over the phone and in person. I called for quotes on new tires as well as replacement shocks and struts and was given a waaaay better price than a competitor I contacted.
I brought my car in to have all 4 tires replaced as a different shop had advised that they needed to be replaced in preparation for the rainy season. I went to Tires Les Schwab for the better rate and great warrantee. However once Steve looked at my car he said that none of the tires needed to be replaced! Instead they simply rotated them to further lengthen their life.
I was bowled over by Steve’s honesty– he could have just gone ahead and changed the tires. Now that I know how forthright and friendly the staff is I know I’ll be a long-​time customer– once I actually need to replace my tires.

I joined Unilocal so that I could give a recommendation to this fine local business. I have always been treated with respect and gotten a good deal. Those ladies at the front counter have been there a long time and really know their stuff!!!
I got in two serious accidents because of Sears illegally selling me passenger car tires for a huge campervan. They are idiots who know nothing-​just looked at a computer. Once I came here, I got the right products and now the van is ultra safe and controllable.
And popcorn!
I wouldn’t think of going anywhere else.
Thanks everybody for doing the right thing the right way!

My dad used to work here. He was a nice man and a good dad, until he abandoned us.
The guys here we’re always nice when I went to visit him though.

Went in because my TPMS lit up, and my back tires both read as low. I topped them off and drove right in – even though I didn’t know exactly which tire had an issue (if not both), they checked them both, topped off all four tires, found a screw in the back right and patched it, and didn’t charge me – or even really give me a chance to tip! They were pretty fast considering I went in on a Monday morning and I’m sure there was a rush from being closed over the weekend. It was a great experience. There’s a reason Les Schwab is known for customer service, they earn the reputation.

I purchased my tires and brakes here and the no hassle warranty has been a godsend. I’ve had a couple issues with a valve booster connector coming loose and rendering my brakes almost inoperable. Both times Mack was about to reattach it at no charge. Mack is the greatest. I gave them 4 stars because on the second occasion I had a different serviceman and he suggested I replace the entire booster unit at a cost of $ 1,200 because he failed to notice the loose connection. I was lucky to get Mack first!

I have run flat tires and got a flat tire on a Saturday. I called them 1^st thing Monday and told them that I was worried about how long my tire would hold air to drive to get all 4 of my tires replaced. I told them I would go to whichever place could get the tires in the quickest. The guy that answered the phone told me that his Manager would call me back right away… it is 22 days later and I am still waiting for his call.
I called Discount Tire and they were kind, courteous, responsive, helpful and honest. I am glad I took my business to them instead!

Thanks! Had a slow leak in my back driver’s side tire that was fixed in less than a half an hour (even though they were busy). Was told it was an «easy fix, no charge»! YAY Ballard LS, will spread the word.

I had a flat tire on Sunday so I went in for a repair. It’s the usual busy Monday because they don’t open on Sundays. The service took me less than one hour, and their waiting area is fabulous, they provide free coffee, tea and pop corns! It is very clean. The customer service was great, everyone there was very friendly and helpful. They even give me a free repair since they were doing free tire rotation and flat tire rotate promo right now. Really suggest you give it a try, worth more than 5 stars!!!

Having been a Les Schwab customer for years, I wanted to take a moment and thank Steve from Les Schwab for going the extra mile for me that reinforced why I will continue to frequent this company and brand in the future.
Late in 2013 I purchased new tires for my car from the Les Schwab in Seattle. Although the tires were a bit on the older side, the team assured me that they were ok for installation. A month ago, while driving from Los Angeles (where I had recently moved) to Las Vegas for my wedding the next day, my fiancé and I had major tire issues in the middle of the desert. We managed to make it to Las Vegas (driving on the shoulder of the freeway for over 80 miles), and discovered at a mechanic shop the tread on the tires had entirely separated on the back wheels. We had to go a competitor tire store (closest one) and replace all 4 tires (with less than 8k on them). As our car was packed with our wedding stuff, we couldn’t keep our old, damaged tires.
Last week, we finally made it back up to Seattle and talked with Steve at the Les Schwab in Ballard. Once he understood the situation and how stressful it was, and that we could not have kept the tires, he agreed to refund the original price of the tires. We realize he didn’t have to do that (and without the original tires he wasn’t able to go back to the manufacturer to recover his costs) but he made the situation right by us and in the process earned our future repeat business and our willingness and desire to tell others about the great service and customer care we got from Les Schwab (especially the team in Ballard). In this day and age of price-​shopping online from anywhere, we can attest that it really does make a difference where you buy your tires and the people who stand behind their sale!
Thank you Steve and Les Schwab for your commitment to customer satisfaction! We won’t forget it!

Second time I’ve had a tire patched here.
From the friendly staff to the amenities inside– popcorn, coffee, and today Popsicles (!), this place is just top notch. They also have a phone charging station. What a novel idea!
I came in with a flat and had forgotten I dropped off the tire the first time, so when they told me I was looking at a 2.5 hour wait I panicked. I didn’t have cash for the bus, and couldn’t think of many people who weren’t at work at 3 PM on a Friday. I asked if I could leave the tire, but they were going to take as long to take the thing off as repair it, so I said I would do it myself off property as suggested by staff.
Pulled across the street from the mechanic bay and commenced tire removal. Justin came out before I even had the jack on. «What’s going on?»
I told him I had a service ticket in but needed my car, so he told me he would take the thing off for me this second. Those Les Schwab commercials about exemplary service to those in need aren’t an exaggeration.
As promised, Justin met me on the other side, took my tire off and had the donut spare on in about two seconds, and I came back and picked up the patched tire right when they promised it would be done.
On top of everything, they didn’t charge me for the patch. I won’t be taking my car anywhere else for tires or brakes.

Went in for a second opinion on my tires/​alignment. They assessed and gave me input quickly and at no charge. Both the front desk staff and actual mechanic were informative and helpful. I will be back when I need new tires!

Les Schwab is awesome. I went with them initially years ago because they always had such a good reputation for honoring warranties and helping their customers — the «going the extra mile» kind of folks. Recently I had a bad flat, and knew I was going to need at least one new tire… so, dreading the worst, I headed to my nearest Les Schwab and faced the music: lo and behold, they had a used tire in stock that matched mine and covered it under the warranty I had with my previous set!
Thanks for being awesome Les Schwab!

The Ballard management team goes the extra mile. My car was hit in their parking lot while I was paying the bill for a tire alignment — I discovered the damage when I got home. They immediately poured through video footage and service records to identify the a-​hole who backed into my front end with his truck and then took off. They called the guy’s employer (it was a company truck), and gave me all the info I needed to pursue accountability and payment. I’m so thankful they had a camera — it was like a scene from CSI. The damage to my hood and bumper was $ 3400! I’m being reimbursed in full by the guy’s employer. It’s an inconvenient hassle, however I’m really impressed with how Les Schwab’s staff handled everything. I will give them lots of business going forward. They’re honest and respectful — and my alignment was done expertly.

Took in my SUV to replace a tire that had a nail in it. Toyota had told me it wasn’t fixable. The Les Schwab desk attendant came out to take a look and said she thought they could fix it, and asked me to wait in the lobby while she had a mechanic look at it.
When she came back in, she had good news: The tire was fixable, which was especially nice because my FWD car means I’d have to replace all four tires at the same time. Instead of ~$ 100+ for a tire, or ~$ 400+ for a full set, I paid $ 14 for a patch. They could totally have sold me tires; I didn’t know better, and had already been told mine was unfixable. But this place operates with integrity, and gave me the straight story. I always appreciate that!

Took my van in for 4 tires at 3:30 on a Friday afternoon. Done by 4:15, with a $ 40 credit because my back tires still had half their tread (you have to do all 4 on an all-​wheel drive vehicle).
Kudos to LS, especially Tina, for getting this set up and done so quickly.

Some really HONEST, helpful folks here. Highly recommend.
I was told (lied to) by Ravenna Volvo that my car’s suspension needed several things fixed, and that it would cost a few thousand dollars. My girlfriend told me to take it here for a 2^nd opinion, as she was quoted a fraction of the price for one of the same repairs on her own car.
I brought it by on a Saturday (yessss, Saturday hours!!) and they looked at it within 1 hour, told me my suspension was fine, and gave me a complimentary tire rotation!!!
My girlfriend has been here several times and they’ve even given her a few complimentary tires when she couldn’t afford to get a brand-​new set. They will usually look at your car for free, too! Best people ever. I trust them 100%, and they gave me a GREAT recommendation on an auto repair shop that handles engine stuff (Bay’s Auto), which they don’t do.
A+++++++++++++++++

Wow… Excellent wow! I’ll admit I was overdue on getting my tires rotated (by about 4,500 miles), and popped into this Les Schwab location this morning to get them switched. Originally I was given a time frame of an hour to an hour and a half for the rotation– not unexpected, and reasonable considering how surprisingly busy they were for 9:30 AM, and this also gave me more than enough time to walk over to Java Jahn and wake up. They had signage on their doors promoting the café as well, which made a positive impression. Low and behold, though, as I’m paying for my coffee I get a call from Chris saying he’s working on my car, and he figures he’ll be done in 15 – 20 minutes. Say what? That’s awesome! I still had plenty of time to drink my coffee and get caught up on the IG feed before walking over. As I’m heading back, Chris calls me to let me know he’s all finished up, and my car will be waiting for me when I get back. From the time I parked till the time I picked up my keys and drove off, I don’t think more than 35 minutes had passed. Plus, the lady who got me checked in and checked out was sweet, funny, and put up with my not caffinated self.
This location in particular is right next to the northern edge of the Ballard bridge– I would recommend driving along Leary or Ballard way and getting there via 14^th Ave NW. They do also have their own lot for customers, but I didn’t have any issues parking my car across the street. I’d certainly come back here again, and my experience was much better than when I went to the Les Schwab in Kenmore.