Leone & Vaughn Orthodontics

The whole team at Leone & Vaughn from the front desk, to the treatment coordinators, the assistants and the 3 doctors are top notch. I felt like family the second I walked in the door! Many other office I have been to lack a personal touch and are just in sales and will do whatever it takes to get your business. I had a chance to meet Dr. Leone, Dr. Vaughn and Dr. Davis at my first visit and I knew immediately this was the office for me. Their expertise, confidence and detailed explanation of my treatment options was greatly appreciated. I look forward to working with their team!

If you have a serious case I would be very wary of going here. After seeing others post similar reviews I feel it’s about time I said something.
I had my braces put on several years ago in this office, I was told during my initial consult that something looked odd about my case (just from looking at me) but they were sure my very crooked teeth could be fixed with braces only. I felt like there was very little research or thought put into my case, just get the braces on and «all will be fine.»
I got the braces on and around a year later I was told without warning that I would need orthognathic surgery. I was shocked, and at this point couldn’t undo what had been done with the braces.
My story is very lengthy, so I’m not going to air the entire story here. I just want people to know choosing this office was the worst decision of my life. Thankfully I moved to another state and had top of the line treatment. Unfortunately, my time here caused me a lot of heartache, pain, and further treatment to correct my bite.

I’ve been having regular appointments at Leone & Vaughn for over a year, since getting my braces fitted. I can say without hesitation that they are a model for how any business should be run. One of the best aspects is that it does not feel like a trip to the orthodontist — both locations are clean, modern and well-​run, with great coffee and pleasant music while you wait. A very «forward» looking business, and Drs. Leone and Vaughn have clearly gone to great lengths to ensure their customers are comfortable and well taken-​care of. Also great for children — there’s a video game machine and it seems to be a very child-​friendly environment. My appointments have always been on-​time, with no waiting. The technicians are very skilled and gentle — I’m a fully-​grown man, but a bit of a baby when it comes to metallic objects being inserted in my mouth — but at all times I feel like I’m in safe hands. I’ve been treated by Dr. Leone, Dr. Vaughn and Dr. Davis; all are highly talented and will really take the time to listen to your concerns and create the best form of treatment.
Leone & Vaughn has exceeded my expectations in every way — plus in a couple of months my braces will come off, and I’ll have fantastic teeth. If they can make an Englishman’s teeth look perfect, I think that speaks for itself.

Had a great experience with them. Came in with some really messed up teeth and 2 years later I have a perfect smile. Everyone there was always super helpful and very polite.

I was a patient of Leone and Vaughn last year and I feel I should share my experience.
First off, Leone and Vaughn are expensive, but I was impressed with their clean and modern office, friendly staff and all the great reviews, so I had no problem with the price at the time. However, after a couple appointments, I started to notice how much they overbook themselves and are constantly rushing from patient to patient. Every appointment I had with Dr. Leone, seemed like she was looking at my teeth for the first time, as if she had never seen me before. She definitely never remembered me or my treatment plan. Dr. Leone was friendly but seemed rushed and overwhelmed and seemed to have difficulty keeping track her patients. I think this causes miscommunication and partially what caused some of my issues.
To put my lengthy experience in a nutshell, my first serious issues started towards the end of my Invisalign treatment. I had one (very) stubborn tooth that couldn’t be corrected with Invisalign. Even though the rest of my teeth had mostly straightened, I had one tooth was still very noticeably crooked.
I received a reminder call for my appointment at L&V for a check up and the message said something along the lines «Congratulations, you’re done with your Invisalign treatment» I thought to myself that it must have been a mistake. My teeth looked nowhere near finished. My friends and co workers agreed my teeth still looked unfinished.
The next day when I go into my appointment, L&V give me a bottle of wine as a «congratulations» for finishing my Invisalign. Although this is a very nice gesture, I’m starting to panic because they must actually think my teeth look straight. I brought the clearly crooked tooth to Dr. Leone’s attention and she acted as if it was minuscule but admitted she could see it was still crooked. She actually said «I didn’t know you wanted to move that tooth». I was completely stunned and in disbelief by her reaction. Who in the world would pay thousands of dollars for Invisalign and not want ALL of their teeth straighten??? That was a completely ridiculous response considering she is an orthodontist. At that point I knew I had made a mistake going to L&V. I should have gone with my gut and just gone somewhere else but I remained patient and hopeful that everything would work out.
Fast forward after trying for several weeks to find different ways to fix the tooth– using strange contraptions with rubber bands, Dr. Vaughn was the one that finally realized the only way to fix the tooth would be with braces. I was completely fine with braces but irritated that it wasn’t suggested to begin with, instead or wasting many weeks with no movement. As professionals, shouldn’t they should have known that because of the way the tooth needed to be rotated, Invisalign would not be able able to achieve that movement?
Turns out I unexpectedly had to move back home, out of state, and gave L&V a month notice that I would be moving. At this point my teeth should have been done months ago, but because now, my teeth were close to being finished, L&V tried to rush the process instead of transferring my treatment. That would mean they would have to give me back money because I had already paid in full. They even asked multiple times if I could fly back to finish treatment, which was not a possibility.
In the end, they were able to completely straighten ALL of my teeth, literally the day before my move. They put a permanent retainer on the back of my upper teeth and heavily filed my bottom teeth so they don’t hit the retainer. My bottom teeth were filed at an angle causing them to look very uneven and small. Because I moved the next day, I actually didn’t notice it for about a week, but when I did I was devastated. And, despite all the filing, my bottom teeth STILL hit the retainer sometimes and my bite feels off as well… As if this wasn’t enough, my flimsy nightly Invisalign retainer cracked after about 4 months. When I called the office to see if the retainer could be replaced, they couldn’t do anything for me because I live out of state.
I feel sad that I have to leave this negative review, I just thought it was important to share. Hopefully L&V will get it together and something like this does’t happen to anyone else.

After being rushed into treatment, I completely regret being seen at Leone and Vaughn. They were fine at the beginning, but my case had a complication and I felt completely ignored as they seemed to be frustrated with what I perceive to be a common issue. I had to see another orthodontist who understood the situation and fixed the problem. What a hassle! All is well now, but I would have saved a lot of time and money going with someone else in the first place.
Listen to your gut. If your case may get complicated, go to a different orthodontist. Period.

A recent update.
I visited this office in March, and received a treatment recommendation in email in May. The treatment plan reflects exactly what Dr. Vaughn told me in the first place, very rough and general recommendations, with minimum consideration of my preference. It was nothing like what was mentioned that they would put a lot of time and efforts in research. I am not sure how they can give the best treatment plan as possible without thoroughly examining their patients.
I’ve decided to go with another orthodontist who did a thorough examination on me, did x-​ray for free, answered all my questions in a professional way, addressed all my concerns, and gave me a treatment plan that addresses my needs and meets my preference.
I am not a big fan of L & V office. I am sure there are other people who found this place wonderful. This office just doesn’t work for me.

I visited this office for an Invisalign assessment and pricing. I also visited two other orthodontists in Seattle (one downtown and one near UW) for an estimate. I did not choose this office for a few reasons.
First, Dr Leone actually made negative comments about the quality of my last orthodontic treatment (braces). I think this is not the way to «sell» me on your services. I’m already visiting you because I’m not happy about the results of my braces. Tell me that you are going to make my teeth a lot better, don’t pick on the last guy. So that in general turned me off.
I can’t recall exact comments but it wasn’t the usual ortho talk of your teeth don’t align here and need to be more forward here. It was more like, your last ortho didn’t do a good job and he clearly didn’t know what he was doing. And I mention this because she had no idea about the circumstances of my previous braces (I think I demanded they come off early).
Then, when I received the estimate (luckily I got 3 estimates from 3 different orthodontists around town), it was $ 1500 more than the orthodontist I ended up going with. It was also $ 1000 more than the third estimate I received. If this were braces, I’d understand but with invisalign, there is an Invisalign home office (in costa rica?) that comes up with a treatment plan and (I think) that your own orthodontist could then makes some updates based on what they think. Notice I say «could», it doesn’t mean that they will and I think as a patient you have no idea if they did.
Lastly, I don’t know if this a positive or negative. But the office is very very nice. The décor is fantastic. But as I left, I couldn’t help but think that all the nice décor was paid for by them over charging their patients compared to other orthodontists in the area. I also couldn’t help but notice the line of luxury cars parked around the side… I’m assuming that is where the Orthos/​staff park.

L&V Ortho is really as good as it gets. Amazing staff, amazing facilities and Paola and Greg (L&V) are the BEST! I Did invisalign treatment through L&V at their interbay office, and also used Acceledent which cut my treatment time in half! I only had invisalign trays for 7months! All of the staff was extremely helpful and informative through my entire process. My teeth look incredible and I constantly get compliments from everyone. I’ve had many friends ask me about Invisalign because of my amazing results. I can’t say enough how helpful Invisalign has been in my life. It was truly one of the best decisions I’ve ever made. L&V is the best place to do it! I tell all of my friends to at least go in for a free consultation. You have nothing to lose!

Great experience with whole process! Painless and multifaceted approach to treating my teeth.
The appointments are flexible and easy to make! The staff is always sweet and friendly (especially Taylor, she’s a doll). They explain everything throughout the process and take your personal story into account with treatment. I can’t recommend them enough. They are the masters of what they do and I am so thankful for their care and passion for their work!

Just finished with invisalign and I am thoroughly impressed with Leone and Vaughn! They do an awesome job.

Today I got my braces removed and want to share my wonderful experience with Leone and Vaughn and their lovely staff.
First of all, Leone and Vaughn are the most professional, result driven orthodontist I’ve ever had! I’ve had braces in the past but Leone and Vaughn have surpassed my expectations in service, quality and professionalism. I really mean it. They really do put patients first.
For example, last Friday I thought they’d take my braces off but didn’t and I have a wedding to go to next week so they squeezed me in today (day before Thanksgiving) to take it off. I was really thankful and was given chocolates, wine and a pen in a bag so I could go home and celebrate no more braces! It really surprised me! Very lovely people :-)
I also love the variety of colors and flavors the let you choose. They got everything! Today my impression was Pineapple flavor :-)
Everything they do is fast because they have invested in good technology too. Which is great for everyone.
Regarding procedures and treatment, Leone and Vaughn’s staff are very well trained and the way their business seems to run so smooth. I really like the procedure flow. Nothing is a surprise, they always tell you what they are going to do first before doing anything. When you talk with them, they will stop what they are doing and talk with you. Just little things like that can make a patient very special.
There are days when it seems to be a bit rushed (orthodontists) but most of the time you’ll have an assistant by your side who is always with you to take care of your needs. And only twice did I feel a bit of discomfort but it was quickly mitigated (such as rough handling). Mind you I have a small mouth.
Overall, I highly highly highly recommend Leone & Vaughn :-)

I met with ‘Tuesday’ — the marketing and client-​facing person on their team a the Elliot street office this morning for my first meeting with this team. I am thoroughly impressed with her professionalism, care and customer service from start-​to-​finish.
This appears to be the perfect place for people like me who prefer a more professional, high-​tech setting where adults feel they have the same care and treatment options as children. Their office space is the best i’ve seen of any orthodontist or dentist.
I also met with Doctor Vaughn who is articulate, knowledgeable, friendly, respectful — everything you might expect and want from your orthodontist.
Best of all, the whole experience is completely pressure-​free.

Orthodontic treatment is a substantial investment. I scheduled consultations with several local providers before choosing Leone & Vaughn. The choice was clear– everyone in their practice demonstrated professional expertise during my initial consultation and follow-​up communication with the office. The doctors are highly experienced. Plus, they offer digital impressions– a huge perk!
I’m at the end of my year-​long Invisalign treatment (as an adult) and have no complaints about Leone & Vaugn at all. My treatment plan has yielded the desired results over a short period of time, and the friendly professionalism of the doctors and their staff have made the experience extremely positive. Highly recommended!

After three dentists told me I needed Invisalign, I went to Leone and Vaughn after my current dentist recommended them. All I can say is… WOW! The whole experience was amazing. Yes, it is expensive but well worth it! The office is a well-​oiled machine without being impersonal. They are organized, nice, and most importantly, efficient.
As for my teeth, I am completely satisfied. I’ve received a ton of compliments and have referred L & V many times over!

Fantastic and fast! I wanted to get invisalign for years but was told by two other orthodontists that I would need braces for three years + have teeth extracted. I went to Leone & Vaughn for a third opinion. They said invisalign would not be a problem and that I could keep all of my teeth. Fast forward 1 ½ years and my teeth were fixed!
It’s been almost three years now and my teeth still look great.

Doctors and staff are of the highest quality. An incredibly friendly and inviting atmosphere. Top marks all around!

Great doctors, great staff, and great results! I’d recommend L&V Ortho to any one, any day. They are professional and attentive to patients’ needs… no wonder they are considered in the top 1% of Invisalign providers. If you are considering Invisalign, you must consider L&V Ortho!!!

My son just got his braces off of his lower teeth and will be getting his uppers off in the very near future.
Leone and Vaughn have taken such great care of my kid, I really can’t say enough good things about them.
This really is a top notch kick ass ortho office!
ps. the staff is great too!

After over 25 years of crooked teeth I finally decided to invest the money and time in fixing them. They had been cutting into my mouth and tongue at a progressively worse rate over the years.
Not having dental insurance in the past and with funds being tight it became something I had put off repeatedly. I was not looking forward to wearing braces. But now that I qualified for Invisalign and had insurance it was time. It has been over a year that I have been wearing Invisalign and I am very happy with the progress and outcome. Leone and Vaughn have been wonderful, very professional, friendly and helpful.
A few weeks after signing my initial contract I recalled that there was a discount listed on Unilocal,one of the reasons I had chosen them (for their stellar reviews, location and the discount listed), and they still honored the discount nearly a month later! It made a big difference for me financially and shows they care a lot about their clients experience.
I have only a month or two left to go and I am so glad I chose L & V to help me through this process. I highly recommend them!