Legend House

I was living here when the management was undergoing some turbulent changes. Given that, however, I was very pleasantly surprised at how quickly maintenance requests were filled and how easy it was to get a hold of somebody when I had a question or needed help. The price is great, close to several bus lines, and close to Northgate Mall. Parking is free (wooohoooo!) and almost always available on the nearby streets (there was one time when I had to park one block away).
But all that is what you would expect from a good, 4-​star place. What makes this place awesome is their understanding of any issues and willingness to work with tenants when something comes up. Being a college student (first time renting) I did not realize that I needed to inform management before vacating the apartment when my lease was up. When the day came for me to move out (about a week before the end of the lease) I ran into our manager who showed us the lease, where this demand was clearly laid out. I was very worried that I would have to pay an extra months rent (I had already signed a lease elsewhere, paying rent twice in one month didn’t sound very fun) — but ho! After some convincing and explaining, together with direct contact with the landlord, I was allowed to move out without paying the next month’s rent. I nearly shat my pants with joy. I can’t think of any other place that will let you get away with not paying a month of rent when you are legally obligated to do so. This was definitely a case of customer satisfaction over greed. Good on you, Legend House!
Anyways, this was a great place to be — quiet, understanding and caring management, great price, good parking, and excellent bus access. I couldn’t ask for more!