Knockout Auto Repair

I don’t recall how I first found Knockout Auto, as it’s been several years. I can tell you, first hand, that Roger has always treated me fairly, and has always backed up his work. Is he the cheapest in town… probably not. Is he the most expensive… probably not. I can say that I have never felt ripped off.
I guess the proof is that I always go back to Knockout, and I tell my kids to go there if needed.

I can’t attest to the quality of the actual work of this establishment, however I can tell you about my experience getting an estimate.
A co-​worker backed into my car and cracked a tail light and slightly crunched the bumper. I went to Knockout on a recommendation from my mechanic.
I called Knockout and left a voice message about coming in for an estimate. No callback. I finally stopped by one morning and a guy briefly looked at the damage and printed up an estimate for over $ 700. I haven’t had body work done in many years, so I just passed the estimate along to the co-​worker. He was shocked at the cost, so he asked around.
The estimate was to repair and paint the existing bumper and replace the tail light. The co-​worker asked if I could get Knockout to re-​estimate with just replacing the bumper because apparently the bumper is only $ 200 and about an hour of labor to replace.
I went back to Knockout with the request. The guy rolled his eyes, tapped on his computer for a few moments and printed a new estimate. Now, it was over $ 900! Essentially, he had just added on the cost of a new bumper without adjusting labor or removing paint, etc.