Kauai Desserts

I am giving this rating due to overall cake quality, quality of service and poor listening skills.
My boyfriend is Hawaiian and I wanted to surprise him with a a guava cake. After hearing many recommendations to select this bakery, I placed a order two weeks in advance for the cake to be delivered at noon. At the time, the bakery was under remodel and may only make and deliver the cake. Perfect, it will save me the pick up time.
The same week I ordered the cake, the bakery called and left a message confirming the delivery time. I called back immediately and reconfirmed that the cake is due next Friday.
Once the correct Friday came around, my schedule altered. I called the bakery at 8AM to see if they can reschedule the delivery to 1PM from noon. The bakery was confused and had my cake order for Saturday. However, they assured that the timing should be ok for 4PM. I explained it is very important to get the cake to me before 5PM so that my boyfriend does not come home to see the cake.
4PM passes and no cake or car was in sight. I called the bakery number back several times to go straight to voice mail. Finally 4:45PM the bakery called me back and said they were lost and required instructions. The cake was finally delivered at 5:20PM, a minute before my boyfriend returned home.
Had I not contacted them on Friday, I would not have a cake for my boyfriend’s surprise party. It was very disappointing to have needed to contact the bakery repeatedly to get my cake, find the cake name was spelled wrong and to find the cake was extra sweet. I grew up in a around a bakery. I did not find the cake amazing and the guava flavor seemed like it came from a cake mix.
Pros:
Willingness to deliver the cake while under construction
Specialize in guava cake
Cons:
The cake name was spelled wrong
Delivery time was delayed
Many mix ups of the delivery date
Tip: If you order a cake, call the same day to confirm your cake is for the right date. The cake is on the sweeter side.

The bakery is closed the new name is cakes of paradise bakery
281 sw 41^st bldg #13 east
Renton wa
425 282 4972
The kauai family restaurant sells slices of cakes daily

The chantilly cake or the rainbow cake with guava glaze on top is the way to go! Don’t forget to request fresh orchid as decoration.
It’ll cost you $$ and the service isn’t the greatest. Sometimes they don’t answer the phone but you know it’s business hours. Pre-​pay for your order. But it’s worth it.
FYI: The Guava cake can get a bit on the sweet side. They also have haupia cake.

I love this bakery. I’ve ordered the Haupia (coconut) Cakes for my husband’s birthday and I’ve bought several Rainbow cakes (guava, passion fruit & lime) cakes and slices for myself. The cakes are undoubtedly delicious and worth the travel and maybe sometimes the price, but their customer service sucks. I was charged twice for one cake. I used my credit/​debit card to pay for it originally, but the lady at the counter said my card wasn’t working, so luckily I had cash on me. A few days later, I saw a credit charge on my bank statement for Kauai Desserts. I called the bakery to resolve double charge. I was put on hold twice and then was hung up on. I went in person, and they couldn’t do anything for me. Luckily my bank refunded me.
I would have given this place 4 stars but the it lacked customer service and disappointed me deeply. In the end, I still go back for more because they sell slices of cake at Kona Kitchen. I guess I’m just glutton for punishment. But what I will say, is that I won’t pay for a their over priced cakes. I learned to make my own Haupia cakes and am now tinkering with a Rainbow cake recipe…

MMMM cake! Chantilly cake and Guava cake sooooo goood!

First off, I don’t know why everyone loves the chantilly cake so much because I thought it was gross. It tasted like straight up butter with a slight hint of chocolate somewhere in the mix.
Second, the service here is terribleeeee. Picked up an order here for a family member. They said it would be ready by noon, but then told me to come back around 3. I then ended up waiting almost an hour for the cake to be finished. Well gee, thank God the party wasn’t until that evening or we would’ve been screwed.
With that being said, the guava and coconut haupia cakes here are actually really good. They are kind-​of expensive, though, and again, customer service is nonexistent, so I really don’t order from here unless someone has a specific request for it.

The other reviewers’ comments about Kauai Desserts’ hilariously inept service are right on the money — My friends and I have story after story about the staff, their mysterious hours, their lackadaisical attitude, and their occasional cluelessness. That said, the stories are usually shared while we’re enjoying some freakishly delicious cake from their bakery, so my advice is: Go with the flow. They are what they are at Kauai Desserts, and no amount of frustration is going to make any difference. The cakes are worth the crazy effort you sometimes have to go through to get one.

I LOVE their cakes… I really do. This review is not about the quality of their cakes, but the complete lack of any effort they seem to put into running a business. I spoke with someone yesterday after 3 days of trying to call. I wanted to confirm that they could get a cake done by Friday (ie today) for my wife’s b-​day. The girl mentioned that she had to run out on a delivery, but that I could call back in an hour or two and she’d be there until 6pm. I called back at 4:40, 5pm, 5:30 and 5:45… NO ANSWER, left messages, no response. They make my wife’s favorite cakes so I will likely keep getting them here and there, but I only recommend them if you call at least a week in advance and make sure they have everything right.

Their cakes ROCK. You must try them

Of note, Kauai Desserts is NOT co-​owned by Kauai Family Restaurant. .. I think they got annoyed that I asked, but I’m sure they get that a lot! The gift shop/​bakery was closed when I got there around 11am (although I think their sign said that they open at 10am). No worries though, since I was having lunch first anyways next door! After dining, we went over to check out the bakery and luckily it was now open! The front of the store was all gift shop items, which we didn’t even look at since we headed straight for the back where the fridges were! They had ~ 5 different flavors of cake slices for $ 3.75/piece. I picked out the guava and the passionfruit upon my friend’s recommendation. There’s a sign that says «ring for service» and when we did, no one came. .. seriously. .. we stood there for ~10min and kept ringing to the sound of silence. How are they supposed to run a business if they’re not even there?! Grrrrr…
Anyways, so I finally got a hold of their cakes to try. .. the guava was very flavorful and moist though a tad sweet for me. It really brings me back to the tropics though! The passionfruit one was really good too. I know the guava cake is the «famous» one, but the passionfruit has more citrus tones and is less sweet compared to the guava cake. I would love to try them all, but with their lack of presence in the store, it’s hard to know whether or not they’ll actually be there (or open for that matter)!

yummy. how much is a whole sheet of cake anyway?

Inspired by my visit to Two Beers in SODO for an Elite Event, I decided that it was finally time to visit Kauai Desserts in Georgetown. Was first introduced to the cake at Kauai via a monthly cakefest that my company did to acknowledge employee birthdays that month. One of these months, someone made the smart decision of ordering a guava cake from Kauai Desserts. It is sweetly delicious and light at the same time.
So I drove to Georgetown to relive this feeling. The storefront was a bit of a surprise. It is on a side street in which an Arby’s is located at the corner. Kauai Desserts is located in a flat roof building next to it. You would not expect from the looks of it that it would house a bakery.
Kauai Desserts is located next door to Kauai Family Restaurant and is its own entity, though it looks like they share kitchen space. Entering the store, it is a bit sparse. It is actually a gift shop/​bakery. There are CDs and Hawaiian apparel in the front. The only indication that this is a bakery are the two refrigerator cases near the counter with cakes.
Not a lot of available whole cakes to choose from. I think you need to special order these ahead of time. Though there was a case of cake slices. I ended up picking two pieces of cake, guava (of course) and chantilly. They are a bit pricey at $ 3.75 a slice, but certainly cheaper than a flight to Hawaii.
The guava tasted like I remembered. It was nice and went well with some organic blackberry ice cream on top. The chantilly cake also was great. On par with Napoleon’s Bakery and Dee Lite Bakery in Hawaii. For a taste of island cakes here in Seattle, Kauai Desserts is a must try.

Chantilly cake is amazing. Chocolate cake with butter cream and toasted macadamia nuts. Decorated with fresh orchids.
Other choices include: coconut cake, pineapple cake, rainbow cake and guava cake. You can also get cake by the slice.
Expect to pay $$ and wait… The service isn’t great.

Kauai Desserts makes the best cake I’ve ever had: Guava Cake! It’s moist and light with a tart guava layer that makes your mouth water.
It’s dangerous (for your waistline) and a little expensive (for a sheet cake), but it’s worth it.
Order it for your next party and everyone will love you. Seriously.

Who would think a sheet cake could be so damn good and not to mention pricey? I don’t know what they put in their guava cake but that’s all I want. It’s so light but full of flavor.
Also, I was able to surpise my mom with her favorite chocolat dobash cake. I use to have to order it from Zippy’s in Hawaii at a hefty price but no more. Now her mother’s day cake can be fresh and not flown in frozen.

guava cake… order it…
yes the place where you actually pick up the cake isn’ t that great nor the service is great either but once you try the guava cake it’s something that you’ll be craving for ALL THE TIME and the service doesn’t even matter…
I do agree with Christina S. the cakes are a little on the pricy side, but I think it’s worth every penny!

i thought the color was tacky, and the taste was artificial.
although the chocolate cake (i forgot it’s called) with nuts were pretty good, but im not craving it: s

Oops! My bad. I reviewed the restaurant next door cause I didn’t know this place had it’s own thing going on.
See review again below:
«This 5 star rating is for the cakes sold at the bakery. They are magic. I live in LA now but when I come home to visit, a piece of Guava cake and a piece of the chocolate macadamia cake are the first things I want. Yeah, I want TWO pieces.
The service sucks but the cake is so good, I don’t care. We waited for like 15 minutes once while the woman behind the counter walked from the register to the back and up front again on the phone. It was hard cause the cakes were staring at us through the glass cases but we waited. The next time, we just took the cake and put the money on the counter. She came right out.
My mom always jokes that they’re on „Island Time“ there. Whatever. As long as I get some cake time.»

AWESOME CAKES!!!
The cakes are little pricey, but definitely worth it.
On special occassions my mom has asked me to bring «one of those cakes». Whenever I bring a chocolate chantilly cake or guava cake, the cakes just get eaten up with no leftovers. Not only are the cakes delicious, they are beautifully decorated with fresh flowers.

The Haupia (coconut) Cake is sensuous enough to make you want to smear it all over your body. Light and rich, you will be the hit of the party when you bring this delightful dessert. No one will care that it has a hundred million calories.
The Pineapple Upside-​Down Cake is a close second for deliciousness.