Hy-Lite Mirror & Glass Inc

Professional work, very personable staff, and an overall enjoyable experience considering I was getting a piece of glass cut to replace a broken coffee table top. Would happily go back to these guys for any glass or mirror needs that they cover.

I won’t be going anywhere else for my mirror and glass needs! Byron and team must be mind readers because they new what I was going for even though I struggled to explain it. The mirrored shelves they cut for my bar cart where not only everything I envisioned but more. They’ve completely transformed my cheap Target purchase into a featured piece in my great room. Craftsmanship and quality are an easy 5 stars… and when you throw in the integrity of a local shop that stands behind their work and goes above and beyond for their clients (timing, ingenuity, and outstanding follow through) there’s really no reason to go else where! Thanks Byron! I’ll be back for help with my next Pinterest inspired project.

We have been going to Hy-​Lite Mirror & Glass since 2012 and have had an incredible experience every time we go in. Byron and Brian are both truly nice men who really seem to want to do everything they can to help their customers. Just today, I dropped off some cabinet doors for glass inserts and Brian saw me walking up with the doors in hand and he immediately came to help. The quality of the work they do is both professional and beautiful. And they have a bucket of mini candy bars! Nothing better than that! :)

I live in Ballard and build custom furniture and home accessories. I recently found Hy-​Lite because I was seeking advice on the best adhesive to mount a mirror to a plywood backing for a project I was doing. After being advised by one of the owners, I walked out with a tube of mirror mastic, which has strong adhesion but won’t eat through the back of the mirror like other heavy duty adhesives may do. So I take the mastic home, adhere my mirror to my plywood backing and proceed to spend many hours building a custom mirror out of wood strips for a client in Texas. As I am doing the final cleaning of the mirror, all of a sudden I see this scratches along the bottom, including one very deep one. Keep in mind… I did not buy this mirror from Hy-​Lite, it was my own mirror that I had cut to size long ago before even knowing about Hy-​Lite.
So I take the completed mirror into Hy-​Lite hoping they may have some magic tricks to remove scratches… unfortunately, the scratches were too deep to correct without distorting the glass. I took the mirror home and did a bit of surgery to expose the edges of the mirror and went back to Hy-​Lite. When I walked in, they were in the middle of lunch, but one of the gentlemen got right up and asked me «what’s the diagnosis?». I said I could not get the scratched mirror removed so he (and I) went in the back and he carefully tried to pry it up; but the mastic was doing its job and not letting go. He could tell I was desperate and completely bummed that this mirror turned into such a problem so he went to one of the racks, pulled an «offcut» from the shelf, measured my mirror and cut a new one to size in a matter of seconds. He handed it to me and said «give this a try; no charge». I was floored. I took it home and used the same mastic to adhere the new mirror over the old one and nobody will ever know the difference.
I have not been a Hy-​Lite customer for years, nor did I make a huge prior purchase that would warrant this type of generosity. He did it because he was a good guy and this is exactly why I like to deal with local small businesses. I will go back to this shop for all my glass/​mirror purchases in the future. Now, I’m not suggesting that they are in the business of handing out free mirrors… they are not… but these are good, honest people who are very focused on helping their customers regardless of whether they are small or large. Thank you Hy-​Lite, I hope this review helps send a few more folks your way.

I wanted to love this place, but am disappointed. The new glass in our entry looks great. BUT, the experience has been rocky and the work is still incomplete. We were told when we initially visited the showroom that Matelux would be a great glass for our project and that it would only take 5 – 7 days from the go-​ahead to get on the project. We were excited about it. They came out and measured, and the person who measured for us tried to talk me out of Matelux, saying it wasn’t right for our purpose – when again, the guy we spoke to in-​office suggested Matelux as ideal. Anyway, we stuck with Matelux for our entry. They called and scheduled the project, with close to a three-​week lead time. Very different from what we were told, but not a deal-​breaker. They came and did the glass, installing one panel backwards. They came back later that day to flip the backwards panel of Matelux around. With that fix, the glass looked great. But then my husband returned home and realized that they did not cut down the stops so that the glass could be framed. This was something covered in the quote that the job was based on, with mention of bringing a table saw. Now there is another two-​week wait for them to come back and finish the work they neglected to do, which should take very little time. Though the end result will look really great, but I expected much better service and attention from this local shop.

I hired Bryan at Hylite Mirror and Glass to install two full wall mirrors that merged together at a corner for my basement home gym. They did a fantastic/​perfect job! Now I have a professional quality gym mirrors in my home.
They were fast, efficient and accommodated the fact that I had a 9 – 5 job on weekdays. In addition they gave me several options for how they could give me the best price possible too (they saved me about $ 400 off their original estimate). They are the very best.

Great job! Fast work! Reasonably priced! Two thumbs up!

Hy-​Lite Mirror and Glass are heroes to me! No matter what weird requests I make, they find a way to make it happen.
I manage a small business where on occasion I find myself having to replace mirrors or glass on pieces of production equipment. This equipment is very specialized which means that the replacement parts are very, very expensive. Many times I have walked in the door and the question in their eyes is «What has he brought us today!». They listen to me, tell me what they can and can not do and more often than not they save me hundreds of dollars.
I take all of my business to Hy-​Lite and would recommend them for any glass or mirror requirements.