Huang May Y, MD

I had constant ruptured ear drums and pneumonia as frequently as 6x a year. No one understood how poor my health was. She listened and gave me a couple of options. I chose the one that I knew would work for me. She allowed me to participate in the decision making process based on how well I know my own health. Since I had the procedure I have not had pneumonia nor an ear infection again! My quality of life is insanely better.
Thank you for listening, caring, and respecting that the patient truly knows themselves more than a dr probably ever can. I would highly recommend Dr Huang to anyone who needs an ENT. She is the best!
Mahalo!
K Jordan

I have been to Dr. Huang three times for an issue that started two years ago. At the time she was the only doctor who came up with a viable diagnosis and a treatment régime that worked. She spends an hour with me each visit. She is very personable and ask questions to get to know you. I enjoy talking with her.

The unhelpful receptionist told me that «most insurance companies cover a hearing test once a year.» This is not true, she just says that to get you to come in. Verify your benefits with your insurance first! Mine (Premera) does not cover hearing tests. If I had listened to her and just gone in, I would have been out $ 155 for the test.
I called back to ask which insurance companies, in her experience, do cover hearing tests. She couldn’t name any besides medicare, and I seriously doubt that even that is true. When a receptionist is terrible, it makes me skeptical of the entire office, so I decided to visit Unilocal,where the one-​star ratings confirmed my fears about this office.

Waited for 3 hours!!! Then I saw that the doctor was eating lunch when I was supposed to have an appointment with her. The office stinks with food. The front desk girls listen to loud POP music. I don’t understand the doctor because she only uses medical terms and words.

**warning, long story ahead** I called into NW Ear on Friday for an appt. ONLY to have a hearing test before an appt. on Monday at another facility.
I got hung up on 3 times trying to make the appt., that should have been a sign.
I got there at the time told I was supposed to: 9:30am, and waited until 10:45 when the Dr. Huang came rushing in saying she didn’t realize I was waiting in the room. She asked what I was there for, I said, «I need a hearing test before an appt. at Swedish on Monday.» She put me in the chair and started poking in my ear, never got my history of being on antibiotics or what I had tried, because I didn’t know why I was even in the chair (I thought maybe they did a pre-​hearing test exam or something??) and she didn’t ask. She said, «well, I don’t see much, take some mucinex D» and then got up (the appointment was about 5 minutes long at this point) and said, «Ok, let’s go on out» and I thought at that point she’d be leading me to wherever the hearing test was. No dice. The appointment was over. I said, «what about the hearing test?!?» She had no idea what I was talking about.
«Uh… I scheduled this appointment for a HEARING TEST for another appointment on MONDAY.» I explained for the 3^rd time. «Oh, are you still going to keep that appointment?» she asked. «Yes, yes I am.» Since she did nothing my general practitioner hadn’t done a week ago when I presented the symptoms to her– before I’d gone on a course of antibiotics and still I had pain. «Oh, well the hearing test guy isn’t even in the office– looks like he’ll be here this afternoon, can you come in at 3?» This, mind you is on a Friday, at 10:45am, which means my whole work day is shot at this point. I guess they had a new receptionist who doesn’t know what she’s doing and didn’t hear me/​understand me when I said I needed a hearing test before my appointment at swedish on Monday. And the doctor was in too much of a hurry to hear me say it either, or even ask my history. So I don’t just blame the receptionist. Terrible bedside manner. And I left with more pain in my ear than when I arrived, after she poked around in there. I was crying while driving away, out of frustration and pain. F–