H&M

As is standard for H&M, it’s about 20% meh clothes, 30% cute clothes and 50% costume clothes (read: poor quality runway-​only stuff)
I actually love H&M. I constantly get complimented on all the stuff I’ve bought from here. I like to mix higher quality pieces with some basics from here and the product is a smart look for not as much money. I love their cardigans, occasion dresses (the kind I only wear once then do away with), work outfits and scarves.
However, this particular H&M makes me want to throw myself into traffic.
You can barely move stuff hanging on hangers because their racks are overly full. As a customer, you’re left with no choice but to make a mess to be able to see what the sizes of their items are. Also I’m not sure how they haven’t learned this yet but they’re stuck with a lot of the same small sizes. There’s always a rack with 10 pieces of size 2 clothing, another handful of size 4s and then one each of 6, 8, 10, etc. And I’m not just talking about their clearance stuff.
Their staff has always been very friendly but seemingly inefficiently assigned and also with very little sense of urgency even when there are a lot of customers in line.
I’ve given up on thinking I could come here at lunchtime. It’s never just an hour long affair.

Based on my experience H&M is everywhere the same, it doesn’t matter where on the globe you are.
So this one is no exception. Same stuff, friendly staff, a bigger male section than I thought
BUT: no plus size?!
I was told the next H&M with plus sizes is at the Southgate Mall… So do curvy people really have to leave the town to get some clothes on their butts? That’s something they can work on I think!

I liked this H&M location much better than any of the others I’ve set foot in. It has the usual cheap fashion that the store is known for, but this location was nicely put together — clean and well organized. It was easy to find things and there was a great assortment. It wasn’t very crowded when we stopped in, which certainly helped. The customer service was negligible, but not in-​your-​face bad as I’ve experienced in the other stores.

A good 80% of their designs are just unwearable unless you’re a slender 6′ Scandinavian model. Baggy in all the wrong places, long in the back and cropped in the front with giraffes all over it? WTF, even Beyonce couldn’t make this shit look good. The overall quality of their clothes are poor. Multiply things I have tried on have been visibly mis-​sewn or had holes before purchase. Their clothes somehow defy the Law of Conservation of Mass and shrink into non existence after the first wash. I recently bought a blouse with buttons that are held on by maybe 2 threads. A 7^th grade Home Ec student could have done a better job at this.
Skip everything but the accessories. Or plan on never washing anything you buy here. The only thing I have from here that has lasted more than a few wears are some ankle socks, an ancient white tee, and a wood and metal statement necklace.

I was shocked by this H&M store. Usually I would find a few things that I like and I love that their size 2 normally fits me perfectly. But this store is so small compared to all the other H&Ms I have been to and their size selection wasn’t that great. Didn’t find anything I particularly wanted, which was disappointing. Not what I would have expected from a downtown Seattle store.

Worst one I ever visited. Staff are unhelpful and unwelcoming. The layout of the store is terrible, the escalator seems to be broken half the time. These guys make Urban Outfitters slacking employees look like j crew assistants.
Their clothes are alright, like their joggers and occasionally a crewneck or a hoodie. Would never consider buying h&m jeans. The bulk of it is very badly made and will fall apart on you. If you’re looking for similar style just hit up Urban or even Zara. Paying a little more for the better quality is worth it.

I love H & M, but not this location. Really small, too much stuff in a small space. It was really busy with a long line and only 2 cashiers. I was also bummed there was no kids clothes.

This place is tha bomb! They have super fashionable clothes at amazing prices! I just got a super awesome sweater for a little over $ 2 :) The employees are friendly & helpful. Just be sure to let them know where your clothing came from during big sales to make sure you get the correct discount. I will definitely come here a lot more. They also have super adorable & fashionable children’s clothes which I plan to style my little one in ;)

It’s an H and M (I refuse to use an ampersand). What do you expect? Their clothes are cheap, their quality low, and their service limited.
I’m giving the place (spoiler alert) two stars, because they at least try to be «urban» and «modern,» unlike our wonderful American department stores like JC Penney, which just refuse to change or to die, proud of their backwardness.
I’ll also give credit to the employees for not entirely abdicating their responsibilities, and providing what some might consider a passable level of service. If you don’t mind hearing a low, disgruntled growl when you ask for help, they’ll put in a minimum of effort to help you find *something*. Whether it’s what you actually wanted is another question.
So. Given these redeeming attributes, what’s wrong with the place? For one, they’re paranoid about shoplifting, so you’re allowed only to try on seven items (yes, they count). By the way — if someone was going to steal clothes, why would they go to H and M? Nordstrom is only a few blocks down the street, and you could actually resell something from Nordstrom, or at least wear it more than once.
H and M is cheap. Yes, I mean cheap, not inexpensive. To quote a famous book title, «[H and M clothes] Fall Apart.» Actually, the more accurate thing to say is that they shrink massively after the first wash and then look pretty awful. Especially guilty are the v-​necks with super thin collars, which shrivel up and become one to two sizes smaller. Prepare for insecurities about your body image.
This gets to the bigger problem, which is that H and M clothes aren’t fitted well. Actually, they’re not fitted, period. It’s like they took the wax mold of an average (that is, slim) European male, melted it down into an undifferentiated blob, and then designed clothes around it. In practice, this means that clothes are too loose around the chest and too tight around the stomach. (A big part of the problem is probably the fact that Americans weigh more than Europeans). Don’t bother with their shoes either. They don’t even go to size 12.
In such an increasingly globalized world, we treat people like they’re all the same. H and M has taken this principle to an extreme, designing clothes that ostensibly fit anyone but actually fit no one. Either H and M will need to adapt their styles to different markets, or European men will need to get fatter.

Perhaps I’m just lucky but every time I go to this store I find what I was looking for. They have a great selection of all types of clothes ranging from formal to dressy to casual. Prices are great. Location is in central downtown. The only ways this store can improve is 1. Hire more friendly employees and 2. Sometimes the clothes look like they were thrown into a place and it looks unorganized.

I love this place but it needs to be bigger

Great stylish clothes, nice prices, friendly staff, great selection, I can always find stuff in my XS size on sale. It’s just that the amount of traffic this place sees causes it to stay a mess and it drives my OCD crazy which can cause me to leave. They keep my business, I just choose to shop online :)

I usually love H&M stores, but this one just doesn’t cut it.
The clothes are fine. Cheap but you get what you pay for. Which is fine for me since I usually bleach my work clothes.
The store is so packed with clothes and accessories, barely any room to walk. The place was a mess, not sure how they organize stuff, staff was no where to be found. Lines are crazy long for cashier and fitting room on weekends.
I would rather shop at a different H&M or a different store completely!

H&M is great for quick shopping. Whether you need panties, bracelets, socks, whatever it may be it’s always cheap and easy to find.
I came here for bikinis for my Europe vacation I’m about to take.
$ 5 bikini yes please! :)

I really like this store. Yes it’s cramped and the line to pay can be long. The clothes are not Nordstrom quality but then neither are the prices. Good selection of affordable cute work pieces. I like the selection of purses, jewelry, and shoes. Yep, lower end but they often look more expensive than they are. The standard shift tee shirt material dresses are a go to in my closet and hold up well after many washings. The place to go to buy your summer fun pieces for vacation wear.

Okay, I’ll pretend that H&M isn’t full of people, and try to assess the store on that. Especially because I think the place wouldn’t be a total madhouse with items and clothes everywhere if it weren’t full. There would be people to whom one can inquire about finding items and sizes.
But wait, it is full of people. Always. Day or night, weekend or weekday, there just don’t seem to be enough people working to actually handle the store and keep it clean and enjoyable for shopping.
Too, the clothes are only as good as you pay for, and can try and keep well. I’ve had some durable clothing from H&M, especially in the Divided line since those are basics, but most of their clothes don’t last. That’s not *this* H&M’s fault, just a general comment. Nonetheless, something to consider before walking in the front doors.

Two words: Disposable clothing.
H&M is only a place to shop if you came into town unprepared for whatever weather it actually is at the time and need to buy flip flops, or a sweatshirt… Or maybe you just spilled coffee on your shirt and need a new tee to get you through the rest of the day. Forget trying to wash these pieces and wear again — they will pill/​fray/​wither instantly.
If cheaply made, trendy clothing is your thing, by all means, shop here. But if you want a little more structure, durability, or heck — even store organization! — keep looking.

This H&M consistently feels very cramped. Unfortunately the closest H&Ms tend to be outside of Seattle so this is the only one in the area, besides the University Village (and it’s a hike for me to get to the University Village).
The layout is very weird. The top floor does not feel very large. The majority of the items is downstairs. Downstairs you have mens, womens, and kids.
Organization of course is always an issue at H&Ms and this one is no exception. The clothes always seemed organized a bit haphazardly. Also, patrons are rather bad about throwing stuff where they clothes shouldn’t be, and I guess the floor staff don’t always organize the clothes until much later.

Selections at this H&M were decent. The location is great, right by the convention center where I attended a conference. I could do some shopping on my way back to the hotel, nice!
Bought a maxi dress and a denim shirt, both were cute. Store is organized, staff were friendly and the check out line wasn’t too long.
I don’t get to shop at H&M often b/​c the closest one is an hour away from where I live. Good for cheap casual cloth, better than F21. Of course this store has no comparison to the ones in NYC but I am happy I actually had one within walking distance.

I occasionally go to H&M for very specific things. As some have mentioned, the quality is not worth writing home about. However, if you need to keep an extra outfit at your office, have a bit of an emergency, or a need for basic items, it’s the perfect place.
I tend to go to this location during the lunch hours, which are typically very busy. There’s a variety of browsers and power shoppers (like myself) and honestly, most of my time is spent standing in line for the cashier. I am disappointed that this issue is not addressed since it is very common to have 3 registers open with a minimum of 4 people in each line. The cashiers have always been polite I’m just irritated that the same scenario plays out every day and store management continues business as usual. That’s a true sign of a company that doesn’t care.
The aisles are very crowded and honestly, I’m not sure how they comply with the fire code. It’s way too narrow for an individual let alone multiple people carrying armfuls of clothes.
Great in an emergency, but I spend as little time in that store as possible.