Greenlake Family Dentistry

Been going here for over 10 years and haven’t had any complaints. The office is clean and organized and the staff are attentive and personable. Recommend going here!

I’ve been going to this office for over 10 years. Had my routine check up done recently and once again, No Cavity Club!
The staff is very friendly. I’m greeted by name upon arriving.
I’m seated promptly (usually) and my dentist never makes me think I’m getting unnecessary fillings done.
The girl who cleans my teeth has been there forever and doesn’t ever make me feel bad for forgetting to floss everyday.
At the end, I set up my next visit in 6 months and the gal at the front desk answers all my questions about billing. They even bill insurance for me.
There is a dentist for adult patients and some days the children’s dentist is also there.
All around good office and good service.

I used to manage a dental office before that I worked as an assistant and receptionist. I now work in the insurance industry which may be why I don’t usually have billing problems as I know my benefits inside and out.
My biggest requirement is good work and billing which I have always received here. Dr. Lee is personable, conservative in my opinion, and a great dentist. I wasn’t happy with the color of a front tooth crown so he re-​did it twice and then sent me directly to the lab to have the color accessed more closely with the tech in daylight to get the color correct. I was not charged any extra money and his staff all gave me honest opinions that they didn’t like the color the first two times either. It was great to have honest people doing the right thing regardless of them having to do more work for no reimbursement.
The place is clean, the front desk is friendly, and they will come to your chair to give you your estimated costs for the day if you are having unexpected work that day.
FYI for others-​Yes, you should know your benefits but the staff should also confirm them and be accurate. There is nothing worse then getting an unexpected bill!
Sealants are usually not covered for children over 12 yrs old. I would pay for them out of pocket however since they do indeed save you TONS of dental work down the line such as fillings, root canals and crowns. That $ 700.00 might save you thousands down the road so try to look at it that way.
Crowns and Implants are covered at 50% usually and most plans have a maximum of $ 1000.00 a year. So if you need an implant and then a crown. Do the implant at the end of one year and the crown at the beginning of the next year. You will probably go over your max anyways but you’ll get the most out of your coverage overall.

I’ve been going here for at least 15 years. I came to them with a few «challenges», had gone without insurance /​dental coverage before finding Dr. Lee and Dr. Konen. As a result, I had more work than my insurance would cover. They helped me prioritize the most urgent treatments so that I didn’t have a ton of out of pocket expenses after hitting my yearly coverage cap. I’ve read the reviews that talk about bad experiences with insurance etc., I can only say that this has NEVER been my experience (and I’ve had more than a few insurance plans and providers …)
I’m also a total baby when it comes to anything beyond a basic cleaning. Dr. Konen is THE BEST at making sure that the experience is pain-​free and effective.

I went to Dr. Lee for ten years and he did good work for me — I hate to write a negative review, but because I feel betrayed and want to keep others from the experience I had, I will.
I bit down on a granola bar with a rock in it years ago; as a result I have had to get root canals, implants and crowns, totalling thousands of dollars above and beyond my insurance. Dr. Lee referred all of my surgery work. The last implant I got, I asked when I should ge the crown and how much it would cost — I was told $ 400 after insurance. When I got a bill for $ 900, I was shocked. I inquired about the bill and was told that I alone was responsible for checking my insurance balance — even though I had asked and they knew I had had other work done (which they had referred), they denied any responsibility.
Like I said, I had gone to Dr. Lee for ten years. He knew my whole story, and most people say their dentists are very careful to advise people regarding insurance. Turns out that if I had waited two more months for my crown, it would have been covered. That was a VERY painful $ 900 to pay, since it was unnecessary. If they had taken even a LITTLE bit of blame and taken just a LITTLE bit off of my bill, I probably would have stayed with him. But he didn’t. In fact, he didn’t return two of my calls or one of my visits to his office, so I finally had to write a letter.
Very disappointing. Loyalty to customers means a lot…

I’ve been going here for 7 years now and they have been more than helpful, have an amazing staff and I have never had any feeling that they were upselling me. They do thorough teeth cleanings and do a great job if you need a filling. I plan on going here until I move out of the Seattle area.

I am one of those people that despite years of cleanings, and orthodontic work, still looks forward to cleanings simply for that amazing feeling of clean teeth.
I was recommended by a friend (and got a discount referencing her!) three years ago, and have always enjoyed my experience. Little things like having to reschedule, or forgetting an appointment they have always been accommodating — and I have always had the same hygienist which I really appreciate.
I leave one star off as I hear tales of dentist offices with personal movie glasses and warm towels — I am a sucker for such things.
All in all, always had a really good experience, and the personal touch Dr. Lee has provided

NEVER GO HERE! Unless you want tons of unnecessary dental work which they will tell you is covered by your insurance and then send you a bill for everything after they can’t figure out how to bill the insurance company. I was burned badly by them.
I went to have sealants based on their recommendation and that they told me they had confirmed with my insurance company that it was covered. I was so stupid I should have called my insurance company myself before listening to them. I had the sealants on January and then in April they finally got around to checking if the sealants were covered by my insurance and now I have a $ 730 dollar bill. If I knew that I had to pay I would never have agreed to unnecessary dental work. So, I would only go to Greenlake Family Dental if you want to pay a ton of money. By the way they also filled what they called a cavity without even doing an X-​ray. I’ve never had a cavity until I went to Greenlake Family Dental.