Gap

I’ve been to the Gap stores by Tulalip, Seattle downtown, Alderwood, and I think the NGM store is the best. The store is medium sized, clean, and has a good amount of both women and mens clothes unlike the Seattle and Alderwood stores (mostly womens clothes). The staffs here are very friendly. There’s a Filipino lady and a tall white guy that always work there when I visit that store. I think they’re probably managers. These people are very polite and give great customer service unlike the other retail stores I’ve been to. Great customer service always create repeaters. This is a big quality that differentiate from other Gap stores.
5 stars for this store but 3 stars for Gap as a brand. It needs to create clothes that are more appealing to people in their 20’s-30’s.

I like this gap store! While Northgate isn’t the best mall in the world, it’s easily accessible, always has parking, and isn’t too busy! I went to the gap store here today and the people working there were nice and helped me pick out a belt and some jeans, and the store was nicely organized and there weren’t any clothes just laying around or anything.
As far as gap in general — their clothes are hit or miss. I love their jeans, but you have to go to the store cause they never fit the same one pair to another. Some of their stuff is great, and some of it is weird, but I can always find something I like there, and I can’t think of any store where I love everything, so it’s pretty good!

This is a pickle. How do you rate a GAP? The store itself seems «fine»; it’s a GAP. The service wasn’t great, but it wasn’t bad either; pretty much as good or bland as you’d expect. Didn’t wow me, but also didn’t offend. That’s about what a 3-​star rating was built for. I deducted another because of who they are.
GAP, as a whole, has an identity crisis. It doesn’t know who it wants to be, or who the target customer is. Basically, as the parent company, it’s dying while asking Banana and Old Navy to keep it afloat. It’s basically lost its place as Old Navy has increased its appeal and quality, holding the middle and low end, and while Banana continues to hold the higher end. So what does the GAP do? Who knows. They do that weird hipster trendy look, that is just fad after fad after fad. All the while, it never really catches on.
My unsolicited opinion? Their designers stink. They need to copy J. Crew and compete for that class of customer. That’s the range they’re trading in.

This was a typical gap… complete with ridiculously awesome sales and somewhat ill-​fitting pants for me. It’s too bad because they use to fit perfectly. It seems like they’ve gotten longer and I’ve always had to wear A gap pants before but now they’re straight-​up dragging. At least you guys carry short pants. I may bite the bullet, buy some and go to a tailor.

Gap is Gap. Shop online, or go to U-​village. Stay away from this location. Manager is a terror. Very passive aggressive, not helpful, and RUDE. None of the employees know what is going on. Store was a huge mess when I was there. I repeat– do not shop at this store. Besides the U-​village location has super cute baby gap items as well.

Eff you Gap! You seem to want to kill whatever self esteem I have left. I believe you have a hidden agenda when it comes to sizing. I had to go UP two sizes in your GAP jeans !!! TWO SIZES! This is in order to breathe! WTF? Every where else, I am what I am, but there, I feel like a freaking hippo with good teeth. I was soo excited to put on that fab pair of jeans, thinking how good my ass is going to look, and whoops! They dont fit. I asked a sales clerk for one size up. That didnt fit either. I was reduced to squeaks and blubbering in the changing room. After I pulled myself together, I left. Went home, pulverized some ice, and pretended it was icecream.
So, if you want your body image to be reduced to absolute shit, and need that extra boost for bulimia and a hint of anorexia, try on jeans at the GAP. They WANT you to be skeletor and will go any subversive lengths to get you there. Their motto is Nobody over size 13 should be wearing their clothing line. Then they would feel like Lane Bryant. And that cant do.
Sales clerks were very pleasant. I know they dont get paid enough to fill their fridges, which is ok I guess, since they wear company clothes. Girls are actually a size 5, but jeans say 7. Hello lettuce!

Had a coupon with no expiration. Asked cashier before shopping, she said they’d accept it. Picked my merchandise, went to check out and was told the coupon expired and they wouldn’t accept it. Waste of 40 minutes and a lost customer.

I found a neat messenger bag here today for $ 20. I bought it.
I am sorry I contributed to child sweatshop labor.
Zipzap Zubidy Bop!

I’ve been a long-​time GAPper because I guess I never grew out of the mindset that GAP is cool after they rose to extreme trendiness with those GAP t-​shirts in the 90s. And boy did they do solid-​color polo’s and over-​sized navy/​green horizontally striped t-​shirts right. Ah, but those were the 90s and these are the 00s.
Oh GAP Inc., why have you vanity-​sized your clothing to death? Marc Jacobs would have me plus-​sized but you would have me in a double zero. That is sure to help my ego, but rather difficult when I’m shopping anywhere but your store. Does it keep the people coming back for more of your smaller-​digit apparel? Scandalous marketing tactics, you should be ashamed!
Why did you have to move outside at Alderwood? I live in Lynnwood, and thus I am lazy and live for convenience! I do not come to the mall to venture outdoors with the likes of those REI, Eddie Bauer, and Mac folks! I want covered walkways and regulated temperature! And Chuck Taylors? Are you kidding me? I could get them $ 20 cheaper at Fred Meyer. Quit trying to make peasant shirts please. PLEASE. Just stick to what you do best… solid color classics. I want a white t-​shirt with a little stretch in it and without any funky neckline. I want a plain pair of flat front chinos for work. Give me jeans with the wash I like… the non-​bleeding-​all-​over-​my-​other-​clothes wash (and seriously, stop making mom jeans!).
I give thee three stars for my favorite clearance rack of all time that has bestowed upon me $ 4 mini-​skirts, t-​shirts, and $ 9.99 dresses. But seriously, what is up with this new trend of putting jeans on the clearance rack marked down like $ 5? If it ain’t under $ 30, it shouldn’t be on that rack.

Dear Gap,
I thought we had something good going here. You make the moderately priced, unoffendingly neutral, mass-​marketed clothes anyone can wear. I walk into your stores and buy them off the rack. Because your sizes? I can rely on the fact that size 12 from last season is still size 12 this season, right?
NO!
What the hell happened, Gap? There must’ve been some sort of sizing shift between last season and this season, because I used to be able to wear your size 12 jeans, no problem. Granted, I’ve gained about 10 pounds within the last year, but now? I can barely even get my thighs into your size 16s. I know I am a tall woman with Rubenesque proportions, but my size 12s from last year STILL fit. It just doesn’t make sense. And it’s really disheartening.
Secondly, I simply do not understand the direction you’re going this season. What is with the skinny pants? I love Audrey Hepburn as much as the next person, but skinny pants DO NOT look good on anyone. I thought it was an urban myth that you were selling skinny jeans with zippers at the ankle, but then one of my indie hipster co-​workers blew my mind when she told me she bought some the other day. Albeit off the sale rack, but still. I thought we’d gotten past that ghastly trend the day the Berlin wall came down. I don’t care that all the cool kids are wearing them again. They look stupid. And they are unflattering. I will mock anyone who dares wear them in my presence.
I’m really sad, Gap, that I have to terminate our relationship right now. We had some good times together. Remember the days of the Long & Lean Bootcut jeans that hugged all my curves, right from the dryer? I do. And I weep for THOSE jeans to come back. Come back to me. I will not let go.
Yours truly,
Jen G.