Feldman Gary, MD DDS

I wanted to write about my experience with Dr Feldman and his office. I almost did not go based on the reviews I saw, but my dentist said he was the best in the city. My daughter had circumstances I was concerned about which he quickly dealt with and alleviated. I found the office inviting and nice, the staff was great as there was a accident right before our exit so we were quite late. The surgery went extremely well and the Dr made a point to meet me, calm any concerns and the nurse spent time with us on what to expect. Our experience was great and so I felt compelled to share it.

Good listed first, no so good after.
Good: Wisdom teeth removal seemed to have went well, can’t be 100% sure as I am only a few days out. Dr. Feldman and his staff were very friendly nice people.
Bad: I was left with zero instruction on how to take care of my stitches after leaving the office. No instruction whatsoever. I went home and began to bleed a lot form one hole and had no guidance to follow apart from what I found online. We can get most information from the internet, but I was really dissappointed that the office couldn’t go through the trouble to send me home with some sort of care instructions. i found this to be very thoughtless of the office procedure.
I felt like a money bag at this office. I think I had a max of 10 minutes face-​to-​face time with the Doctor. It was all about just getting me back in to get my teeth out. I understand the Doctor has a lot of patients to see, but I would have appreciated having more time to be talked to.
The operating room was terrifying in its appearance. An old, old chair with arm straps. I almost thought it was a joke to be honest. I understand why they gave me pre-​operative drugs to calm me down, had I been in my right mind I might have run away at the sight of that spooky thing!

I came to Dr. Feldman after having serious complications after going to another surgeon. He explained things in detail and answered all my questions. I was extremely nervous after having a not-​so-​great experience with another surgeon but Dr. Feldman kept me relaxed throughout the entire procedure. He fit me in with short notice and did not rush through any part of appointment or procedure.

I was referred to Dr. Feldman from my usual dentist after he told me I needed to get my wisdom teeth removed ASAP.
I got FOUR wisdom teeth pulled back in August. The pre-​procedure and procedure went very well and service from the nurses and Dr. Feldman was great. They answered all of my questions and made me feel less nervous. I thought scheduling was easy and I did not have any postoperative problems. They gave me a relaxation pill and and anti-​nausea pill. Along with those, I was also given IV anesthesia, and it was just great. I did not feel anything, and when I woke up the pain was managed from the drugs.
I did however feel gouged when I had to pay $ 120 just to speak to Dr. Feldman for about 3 minutes in person when I had a question about some minor pain in my mouth. I wish they would have let me know it was that expensive or I would not have even gone to the office. I learned a lesson!
Overall I had a good experience. I hope I do not have to see an oral surgeon again anytime soon. If I do, I would probably go to see Dr. Feldman.

My husband had his wisdom teeth extracted there. We did all the due diligence of calling our insurance which said it was covered 100%. Dr. Feldman’s office also checked with our insurance and sent us an estimate that agreed the surgery was covered 100%. While the surgery went well, it was a surprise to get a bill for one tooth that they had decided they would extract differently causing it to cost us money. I called the women who ran the billing to question the surprise bill. When I had her go through all of the billing and insurance reduction, she became rude and abrupt when I had questions. Her lack of professionalism was very disappointing. At one point, she became so rude I almost hung up. While typically a good dental office will write-​off the amount when they inaccurately quote you and mislead you into thinking it is 100% covered, we were stuck paying the bill.

I’m a person with high standards, especially when it concerns healthcare. I’m also 60 years old and have been around the block more than once. Two weeks ago I had four fully erupted healthy wisdom teeth extracted by Dr. Feldman in preparation for orthodontia. I have had a total of about three weeks’ interaction with his office and the entire experience has been stellar. No pain whatsoever during the procedure. I did have significant pain beginning a few days following the procedure which has lasted longer than would with a younger patient. Each time I called, the surgical assistant, Alison, was responsive, patient, and reassuring. Dr. Feldman even called me on Friday night within 5 minutes of my call to the office when I wasn’t tolerating the pain meds. When I had to cancel a re-​check appointment, they got me in promptly. Dr. Feldman is a warm person and his staff, including the front desk receptionist, is courteous and responsive.

I am not sure why Unilocalers be hating so much…
I had my wisdom teeth extracted yesterday by Dr. Feldman. The doctor and his staff did a great job putting me at ease before and after the surgery. I don’t remember much after the surgery I was in la-​la land. They even went the extra step of calling my orthodontists to confirm that I was supposed to have a tooth in front pulled in preparation for my braces. Good folks and easy to work with.

I went to Dr. Feldman for an implant procedure on a molar that had been undergoing internal resorption for years and finally just needed to be removed. There were not many oral surgeons in the area who accepted Concordia active duty insurance and I really did not want to have to drive all the way down to Madigan for this procedure. The extraction was quite complicated as the root had anastamosed to the mandible. I went with local anesthesia since I had to drive myself and also since the taxpayers pay for my heath care I try to keep expenses as low as possible. He did a terrific job and I was also happy, as a preceptor in my own profession, to see that he had a dental student observe the extraction. My follow up appointments went very smoothly as the bone graft filled in exactly as it was supposed to, and the implant was put in as scheduled. I would definitely recommend Dr. Feldman for any complex extractions and implant surgery.

I’ve definitely experienced better in regards to patient respect and treatment. Dr. Feldman did a quality job in removing my wisdom teeth, but what I experienced after ended up being quite a frustrating experience.
I developed a dry socket where one of my wisdom teeth was removed. I understand this to be relatively uncommon and can result from genetic factors and lifestyle choices… it’s not the cause of the Doctor, typically. The weekend following the surgery I went to the ER as the pain from dry socket is excruciating. I literally spent two days sweating and shaking and constantly nauseous from the pain. Unfortunately the medicine given to me by an ER doctor over the weekend did next to nothing for the pain. Needless to say I was very eager to see Dr. Feldman on Monday.
I went in Monday morning to have the area packed with a medicated gauze that would alleviate my pain. Initially the surgical assistant packing the area didn’t listen to me when I told her which side the dry socket was on. She began flushing the wrong area (dangerous as you can loosen a blood clot that has developed to protect the wounded area). When I pulled my head back to tell her she was on the wrong side, she grabbed my jaw and said «if you don’t let me do this, it won’t get any better». After hearing me tell her she was on the wrong side, she then vigorously packed the correct area, many times missing the socket entirely and stabbing me with the tweezers in the gums. After, I asked about pain medicine, explaining that the hydromorphone given to my by the ER doctor was ineffective. Instead of explaining to me that the packing would stop the pain almost entirely, she said «if the ER doctor gave you hydromorphone then we are not giving you anything different, you don’t need more than one medication». Her tone was aggressive and disrespectful. As a student of Medicine I understand that medications have different effects on different individuals. When I explained to her that my body was not responding to the hydromorphone she stood firm in not giving me any different pain medication. This made me feel like she assumed I was stock-​piling narcotic pain killers for abuse or something along those lines. It felt degrading.
After leaving the office, the packing came out and I immediately went back to the office, where a different surgical assistant packed the area gently. I was amazed in the difference between the two assistants. The second assistant was empathetic with the amount of pain I must have been in over the weekend. It was very nice to have someone give some comfort to such a painful issue.
Later that day I called Dr. Feldmans office to speak with the Doctor personally about the first assistant. I elaborated on my experience and his response was that he would speak to this particular surgical assistant. However, when I went in the next day to have him look at the dry socket personally, he explained to me that anyone could have packed it, and it would have been equally painful. This made me feel like he was invalidating my feelings by justifying his surgical assistants behavior the previous morning. He clearly did not understand that my problem with his surgical assistant was not pain related, but instead was affiliated with the fact that her bedside manner was like that of Beelzebub.
People like her should not be working directly with patients. Clearly she is burnt out, or perhaps she hates her job. Regardless, she should understand that treating patients is a job requiring ability to not only treat but to also empathize with people in incredible pain.

I saw Dr. Feldman today for a couple of complex extractions and a bone graft. I cannot say enough great things about him and his staff. My case was complicated and within hours I was resuming normal daily activities (with the help of my pain meds of course). He talked me through the entire procedure while he was doing it.
I couldn’t have been happier. I started the first part of this review almost 2 years ago and have to say that the periodontist who finished me up in Michigan was impressed with the work as well.
We even took our 5 year old daughter in for a second opinion and he was great with her as well.

I was referred to Dr. Feldman by my dentist. He might be a great oral surgeon but his office staff is sometimes very unprofessional. I had one estimate drawn up for me a couple of months before my surgery. About two weeks before my surgery I had called to request for a new one, and they weren’t very happy about that. They asked whether I had lost it… who cares? I am the patient and I want an updated estimate. Then the new estimate was $ 68.00 more than the first one. So I called Feldman’s office to clear up the discrepency. They couldn’t figure out why the second estimated increased, so they said that they were going to charge me based on the first estimate. So, is that all? NO! On the day of the surgery, I noticed that they had charged me $ 20.00 more for the anesthesia than the first estimate. So I told the receptionist about THIS discrepency on the day of the surgery and they consequently reduced my total bill by $ 20.00. I also think they may have double charged for the oral consultation too! My insurance had already paid for the oral consultation, but my total bill was not reduced accordingly. Oh, by the way, the staff will «teach» you how to care for your mouth after the surgery, when you are still coming out from anesthesia and thinking that there are merry-​go-​rounds in the office. Bottom-​line: Dr. Feldman is very well respected amongst his peers, but his office staff will make you want to scream!

Gary Feldman may be a fine oral surgeon but his front office staff (especially Lisa) need some training in community relations. I worked for almost 20 years in the dental field and have never been treated so poorly. My ex scheduled the appointment and was responsible for the payment. Since that had not been taken care of by Gary’s office and the ex, Lisa was downright rude to me about ME having to pay or they would not see my son. This after he had already been on heavy drugs for an hour. The appointment had been made a month ago and you would think that would have all been handled. I spent several minutes trying to get through to the ex and the step on the phone. Finally was successful. Then asked if I could have a cup of coffee. SAY WHAT??? Apparently they are not a ‘restaurant’. I have never worked in a dental office that did not have tea, coffee, juice and more for patients and their families. And, if I wanted coffee, I needed to go to Starbuck’s on the main floor (sorry, I never do Starbuck’s!) and RUN back so I was in the office the entire time my son was in treatment. About wet my pants I was so afraid later to use the restroom. Finally decided, «Let that little twit try to tell me I can’t» and away I went. She had the nerve to glare at me when I returned. Be still my heart! To top it all off, I had to park in the Nordstrom Tower which charges for parking more than some folks make in an hour and they do not validate parking. Sheez! Charged more than $ 3000 for a 10 minute procedure and can’t pay for parking? I will be telling everyone at our high school to steer very clear of this office. On the bright side, his nurse/​assistant Beverly is a doll, very compassionate and kind. I liked her a lot!

I was referred to Dr Feldman by a family friend and doctor in Seattle for my wisdom teeth extraction. From the moment I walked in until I left, i was treated with kindness and courtesy. The quality and celerity at which they worked on me and helped me through my recovery was wonderful and I could not ask for more. (make sure you ask for the syringe to clean your holes post-​extraction though…). Getting in and out of Swedish was a breeze. Feldman and his office are wonderful and have made an otherwise stressful dental procedure much smoother and easier.