Elements Massage

****AVOID THIS PLACE****Let me start by saying I have had one experience with this place and it was extremely frustrating. I had 2 80 minute massage gift cards in which I planned to use when I girlfriend flew in for the weekend this past Friday. I made the appointment for 12:30pm and the ladies were pleasant on the phone which is ideal for a massage place. She came home for a job interview that she is stressed about so I figured there’s not a better time to use them. An hour after I scheduled my appointment they called back saying that one of the message therapists was sick and couldn’t come in and they rescheduled us for 11:30am I was fine by that. HOWEVER we arrived and might I say very excited to get massages and they had us fill out all the necessary paperwork. Then at exactly 11:30 a girl comes out and tells us that the massage therapist «hurt her hand on the last client.» Massages are a relaxing experience and I will say my reaction might be different to this scenario then others. It is pretty unprofessional especially being that the service they provide is to calm you down and ease pain. So then they said they could reschedule us for another time. Of course they didn’t have another time in the next three days that we could do. One and only experience. I would not invest my money in this place as you might get thrown around due to their lack of massage therapists or whatever their deal is. You go to get relaxed and I got just the opposite.

I have received massages around North Seattle, Elements is by far my favorite place to go! Unlike other chains around the area (cough cough Massage Envy), it’s centered around therapeutic massage and healing for the person. The therapists are real therapists and I haven’t had a bad massage yet!
I also didn’t get pressured into their Wellness Program. They gave me the information, let me take it home to think about, with no pushing at all! I reviewed the program and found it straight forward with no gimmicks or fine print. Plus a massage once a month for $ 60 is hard to come by in Seattle!
I’m most likely going to be a customer of Elements in North Seattle for quite some time! The massage therapists are great, the front desk staff is always super friendly and helpful with scheduling, and the little promotions every month for members are a nice little perk.

Front desk staff were absolutely straightforward about scheduling and flexible around my needs. They called twice to make sure everything was going to work well for me. Prenatal massage with Kirsten went really well! I was nearly passed out by the time we were done. It was just what I needed at the end of my 3^rd trimester. I know some people have commented on the atmosphere, but I really like how dark, quiet, and professional it is. I don’t really want my massage studio to have a unique personality. I will very likely be back!

If you have a Groupon or other offer– this is a great place for a quality massage. The office is clean, well lit and has friendly staff.
The massage quality is good and does provide value to overall well being of the body. The downsides to this club though is they have at the front desk (which I noticed at checkout) suggested tip donations going up over $ 20 a visit– this is a very high amount for a therapeutic massage center. The office already charges a high amount for a massage and does NOT have a spa like setting but wants a Ritz Carlton level tip which is just not justified.

Their pricing is pretty standard, it it more affordable if you buy packages or the monthly membership. But, I must say, without a doubt, it is always worth the money! I used to go to Massage Envy because I didn’t know any better and was disappointed every other time by a mediocre massage. I’ve been going to Elements for about a year and a half now and have gotten a different therapist every time and EVERY TIME it has been an excellent massage! I am totally impressed! Not one dud! Highly recommend this location based on their stellar hiring choices. Everyone at this location is amazing! Thanks for never disappointing me, Elements!

So. I’m pretty sure I just got the best massage of my life today. Been going here for years and today I got a massage from Jeffery for the first time. Wow. This guy was great! Thorough, great technique, nothing else could have been done by the end of my 80 minutes. He worked out everything, really really well. The pressure was perfect. I cant say enough good things about him. I’m so stoked to have a great therapist I can rely on now to work out the kinks. Looking forward to my massage next week with him.

I know my previous review was 5 stars so it’s technically impossible to give a higher rating but I wanted to leave some more feedback.
Tonight I had a massage from Alexander. I have met my massage soul mate. He was amazing. I’m actually still so relaxed from my massage that I’m having trouble coming up with the right words to use ;) that is hands down the best massage I’ve ever had. From the first moment he started massaging my back, he found every tense point and worked until I was completely relaxed. I will be coming back to see him as soon as possible. I’m hooked!!!

I was referred to Elements by a friend and my experience with Rico was amazing. Not only is he the most experienced massage therapist I’ve ever met, he was very knowledgeable. After 4 visits I was symptom free! Thanks Rico!

I was given a Groupon for an 80 minute massage at Elements Massage. When I called to make my appointment, the front desk was very friendly and reminded me to make sure my Groupon was for this location.
Check in was easy and effortless. I saw Maria, who listened and asked questions about my health history and then gave me a great massage. She was mindful about key areas I mentioned and gave me a great, relaxing massage.

*This review is not about the massage therapists, it is about the policies and practices of the office staff*
I have been going to this location on and off for years (I found a massage therapist at the Greenlake location who was amazing but he moved out of state), anyway, I have since moved to Lynnwood knowing that it’s a bit out of the and tried calling this location first as it would be a little easier to get to.
After being in a car accident less than 2 weeks ago and seeing my PCP and having a prescription and a referral sent over I called Sunday evening to schedule an appointment for Tuesday (keep in mind this is already after I gave the kid all of the car insurance PIP/​claim information). He tells me that he doesn’t know when they can verify my PIP coverage as aparently the one girl who is able/​allowed to make those calls might not be in until December 1^st. So calling to verify on Monday wasn’t an option but if I wanted to schedule a regular massage I could. (Actually I can’t because I have to go through my car insurance).
Another girl at the front desk called earlier this evening to say that they did manage to verify my coverage, however it was too late, I already had managed earlier in the day to call a place close to my work, schedule an appointment the same day, and all they asked was that I bring in my claim information to the appointment. Wow, that was easy! Thank you Edmonds Wellness Clinic!
I have worked in a doctors office and currently work for a health insurance company, so for a place that should be putting the care of their patients first to pretty much say «sorry you’re in pain but you’ll have to wait because only a few people are allowed/​able to verify your benefits» is inexcusable. The reason the girl gave me for why they do it that way is to avoid getting different answers, well guess what, I spent 5 yrs calling insurance providers to verify benefits and there are a few standard questions you have to ask in order to get the information you need and we had a one page standardized sheet that told you what information was needed so that any one in the office (even the Dr) could do it if need be.
The Greenlake location isn’t much better, when I first went there they couldn’t verify my benefits beforehand, so I paid out of pocket and then it took them months to reimburse me (and probably only because I stayed on top of it), the only reason I kept coming back was because of the massage therapist that used to be there.

I bought a living social for an 80 minute massage here and just used it. It was amazing. The place is classy, clean and organized. John was my masseuse and he was really incredible. I am recovering from an injury and he is also a physical trainer so he really knew what he was doing. I felt amazing after and plan on joining their monthly membership club. I definitely recommend this place and I will be back!

I started coming here this summer. The front desk staff is quick and courteous. I was lucky enough to have French for my initial massage and I haven’t strayed since! She is professional and thorough. I love that there isn’t unnecessary chatting so that I can just relax and be. I was a member of Massage Envy Ballinger/​Edmonds years ago and I have to say Elements is a step up in service and professionalism. I also tried Massage Heights in Ballard before coming here and this is much nicer and less chaotic. Perhaps because Elements is smaller, it feels more personalized and not so «fast food». I am in the wellness/​beauty industry and I can recommend this establishment with confidence. Keep up the great work!

This was my first massage ever and I wasn’t sure what to expect. I have been suffering from lower back and leg pain for over a month now. I met with French who was to be my therapist. What a great experience! She really has just the perfect touch! She was also very respectful and empathetic — these are great attributes when dealing with a new client. I’m very happy to recommend both the company and her to anyone thinking about trying this out. You should DEFINITELY go! I’m glad I did!

The website is put together and after careful consideration chose my massage practitioner. One day before my massage I was switched from the therapist I chose to someone else, who I later learned only had one month of massage experience. The staff wasn’t very welcoming and the vibe is quiet and dark but the energy of the place doesn’t really feel like a relaxing spa, it’s more like waiting for the dentist.
In a 110 minute massage this person only managed to touch my back and neck and it wasn’t very relieving. I don’t blame the inexperienced massage practitioner, but I question a business that wouldn’t provide more training to a new person. I was super bummed that this experience wasn’t better, it seemed like it would have been great.

Elements is an okay place to get a reasonably priced massage. The front desk staff are always courteous, and the masseuses are always polite. It’s a chain, so you can expect your experience to be consistent when you go.
Pluses: There is always almost some same-​day availability because they have a fairly large staff. They give you bottled water and make payment easy. The massages are usually to-​the-​minute they were scheduled for.
Minuses: It’s hard to expect someone who does this all day every day to be passionate and give you a truly individualized experience. I always feel a bit of pressure to leave the room somewhat quickly as I know they schedule these massages back-​to-​back.
In short, if you can get a Unilocal deal or a Groupon and just need some basic relaxing, it’s a fine place to go. Just don’t expect a mind-​blowing massage or to get to spend a lot of time talking about what you want out of the experience.

I have to start by saying that I was leary of a «strip mall» business but I read the reviews here and agree, it is very quiet, esthetically pleasing and overall calming. If you are looking for a «spa massage» experience this is not the place. I simply want a good massage at reasonable rates – this is your place. I would only give them «2 stars» on their rating system of massage therapists. It is not consistent. I have tried a total of 4 therapists and the pressure levels are not consistent. I had one women who they listed as a level 4 deep pressure and I have never had a massage so «light and strokey» even when I asked for more pressure! That wastes my time and money. They need to do a better job assessing the pressure levels of their therapists.
However, I have found MY therapist and I am hesitant to even mention his name because I am afraid others will find out how good he is and the he will be booked up like some of the other really good therapists there. However, after 4 great massages I owe it to him. Jonathon is one of THE best deep pressure therapist I have seen in over 20 years of having massages. He would get 6 stars if their were a category. He was a professional cyclists and knows the back and legs (I have an injury in these areas that I need worked.) He is awesome.
I would also give them 5 stars on value. I joined the membership and on average receive about two 80 minute massage per month and with their specials included in each months memebership I pay about $ 100 for 80 minutes including tip. That is well below what I have paid in the past.
So adding it all up it comes down to 4 stars leaning towards 5 stars!

DO NOT TELL THEM YOU PURCHASED A MASSAGE THROUGH LIVING SOCIAL.
I called to schedule an appointment and everything was going smoothly– had a date and time set with a specific therapist when I was asked how I heard about them. I mentioned that I had stumbled across them via Living Social, when the person on the other end kind of stuttered and told me that their computer had just frozen and glitched out. Mysteriously, when the computer rebooted (yea, right), the therapist that I was originally scheduled with no longer had an opening for me. It was obvious that they are trying to funnel people who buy a massage on a deal site to newer therapists, which I understand, but I HATE being lied to.
Anyway, I showed up for the massage, which wasn’t anything special. The therapist was very nice– «peppy“and friendly– but didn’t apply enough lotion and it honestly felt like a rug burn at times. I’ve never had to ask a therapist to apply more lotion during a massage because it seems kind of simple that if your hands are g-​r-​i-​n-​d-​i-​n-​g on a persons skin, there is a problem.
On the way out, there was no attempt to sell me a membership. Not even an attempt to reschedule an appointment. So, I’m assuming there is a serious break-​down in communication/​training from management and front desk staff.
If you are still convinced that you need to go here, just be smart and don’t tell them you are using any sort of voucher until after the massage is over.

Wonderful service and massage. They had a last minute cancellation that worked perfectly for me. A little overkill on the follow up notes/​calls I’ve received but I’m happy with them and will likely return for another massage soon.

Went in for the groupon deal. Felt slightly awkward upon walking in. I felt like the girls kind of just stared at me until I told them who I was and all that. Autumn was a fabulous masseuse. If I go back I would like to see her again. Upon leaving, just as awkward, as one of the girls who wasn’t helping me just stared at me like I was a billboard.
Strange customer service, fabulous Autumn.

I saw a deal on Groupon for an 80 min deep tissue massage. And as a huge massage junkie, I quickly researched the place to see if it seemed decent and ended up purchasing their deal right away.
Even though Elements Therapeutic Massage is really a chain brand, there’s a local store’s page so you can look up info about different massage therapists to get an idea of the pressure level that you may need for your session. Scheduling an appointment was easy. You can pick the date/​time along with the massage duration/​therapist for your on appointment all online (or you can call them as well).
The spa is located in the strip mall and parking was super easy (in the same lot as QFC). The lobby is small and by no mean and upscale spa environment, but the service was courteous and I did feel some calmness/​serenity when I walked in (there was a small water streaming machine running and and the layout and color of a very solid looking set of furniture definitely helped. The private rooms where they do the massages are also very clean and definitely do not come across as cheap, sketchy massage place. It’s really more like a functional, good quality massage type of environment.
My massage therapist, Rebecca, was really solid and had very strong, consistent pressure (which I really wanted) throughout the session. I was positively surprised that Rebecca was very observant. She was able to tell how dehydrated my body was (I drink very little water… not a good habit at all!). Even though I already applied body oil after a shower right before I came to Elements, Rebecca mentioned that she could really tell how dehydrated my body was due to the very tight skin and the fact that she didn’t even need to wipe off the extra oil after my massage session (even though she normally has to do it in her other massage sessions for other clients).
Overall, a very decent massage place with excellent value. No hard-​sells or pressure to tip after the session ended at all (although anyone who receives a massage definitely should tip!). Would like to come back here again if there’s a good deal or if I am ever around that area again.

I came here with their special promotion $ 10 off the regular price (50-​min massage).
It’s located in a plaza. There are tons of paking. Parking is always a good /​big bonus. In addition, this is the neighborhood I am familiar with. As far as interior (their facility) goes, it’s very clean and very relaxing.
Since I work out quite bit, they recommended me the deep tissue massage. My therapist was Rachel. She did a great job on relieve my stress from my muscles and gave me a lot of stretch tips. I was very happy to get my massage there.
They offere membership package, which I might consider doing in the future.