Ecig N Vape

I generally despise Unilocal and everything it stands for, but I have to give my props to these folks. ROCK SOLID CUSTOMER SERVICE. I went in there not having the slightest clue what to buy, and on top of that I may have been a bit more stoned than I thought I was. The gal working explained everything, very slowly, and sometimes twice. Bad ass.

Marina (manager) is the best! I’ve been coming here for years. They have a decent selection of house and custom blends. They also have a nice hardware selection with plenty of RBA kit. Prices are generally comparable with most other shops, the house juices are a steal.
My only gripe is that they never have any seasonal sales or special offers (besides the starter kits). Please start doing special offers! PLEASE!

Always a pleasant experience. I am a veteran vapor enthusiast and all the employees have exceptional knowledge about their merchandize

As is the store I used to go to in renton these guys are solid. Good customer service, great prices and plenty of parking nearby. Centralized in the u district makes it easy to get to.

New management and newly remodeled! Come and give them another chance to make your experience helpful and engaging!
They have much more inventory now and a brand new EJuice called Mimosa.

I have mixed feelings about this place. They have a fresh selection of products — new things every time I’m in there. Employees also seem to know more about ecigs than your average smoke shop.
I think some of the stuff is a little overpriced although I like the fancier iTaste products. They also have a very wide selection of juices and unlike most stores they allow for sampling (you might have to bring your own tip though, last time I went they were out).
This store has a lot of potential although it’s located in a tough spot. I’m sure they get a lot of unfriendly customers as most smokers I know are unfamiliar with ecigs in general and everyone knows it’s a hard habit to kick. For heavy smokers I think ecigarettes are a good way to try quitting, especially if you are a hobbyist. Personally I love my ecig I bought there. I think I flooded it or something because I was having issues with it, although I took it to one of my friends who is kind of like my personal ecig surgeon and he was able to help me out a lot.
Ecigs are definitely not for everyone. It takes a lot of patience and small motor skills to understand how they work. I’ve fried a number of my ecigs in the past because I wasn’t careful enough. If you are trying to quit smoking I would recommend giving this place a shot if you have already learned a little bit about ecigs. Spend time watching videos online, especially if you are interested in building your own.
Think of this place as more like a hobby shop than a smoke shop. If you ruin your ecig they may or may not be able to help you out, but as I said it takes patience and dedication to quit smoking real cigarettes. I can’t tell you how many times I’ve been in smoke shops (not this one but others) and have seen customers yelling at the employees because their ecig broke, but it’s also just really easy to break them.
I hope more people are willing to give this store and ecigs a chance because I have almost stopped smoking real cigarettes entirely thanks to ecigarettes.

Same experience as Emily S. Same employee «helped» us, apparently, too. Also agreed with Sean. Here’s my review:
Couldn’t try the cig til I bought it. Tried it in-​store after purchasing and told the guy I couldn’t feel the inhale hit, which is exactly why I couldn’t quit smoking with the other hundreds of dollars worth of ecigs I have wasted my money on over the past few years. My sister has one that has a strong hit and actually feels like smoking. He said she must have one with propylene glycol juice which is «harsh on the throat» but that their juice is ALL vegetable glycerin and that’s supposed to be healthier. I should have asked for a return and just ordered the one my sister uses.
I text my sister all pissed off thinking I needed to blow more money on a different cig now. She says get different juice. Did some googling and it seems the PG juice has a better throat hit. Bought a few juices from my usual smoke shop that cost less than half of what I paid at E-​cig and Vape, and voila, it works better. Not perfect, but better.
When I tell you what I want in a product, you need to make sure you know what to sell me. Dude was sorta kinda helpful but not super helpful with the flavor choosing. He came off as pretty apathetic, actually. How the hell am I supposed to know what «PY» or «R4P» or whatever flavor is? And no clove-​ish flavors? There was also a bunch of awkward silences.
Oh, also, the kit I bought retails for half the price elsewhere, I found out after googling it. Save your money and go somewhere where they know what to sell you when you say, «I need an ecig that I can feel the inhale with». The inhale-​feel, or «throat hit», isn’t important for every customer, but it’s what a lot of smokers, like me, are addicted to about cigarettes. I don’t care if PG is worse for me, nicotine is also toxic not «100% safe» like he claims, but vaping is a hell of a lot safer than smoking.
OH! And the best part? I read the ingredients on the bottle he sold me and it contains both VG and PG. Wish I could get my parking money back, too.

I wish I could rate this place zero stars. Some of the worst customer service I’ve ever had, and it is always an unpleasant experience every time I visit. This place is operated by sloppy pretentious neckbeard employees who barely take the time to look up from their game of World of Warcraft to assist customers. When they do «help», it’s given with a bad attitude and the least amount of effort possible. Their vaporizers and accessories are considerably overpriced, and most of their vape liquids taste like shit. I really hope these jerk-​offs go out of business soon.

Terrible experience! The guy was not pleasant at all, he was unprofessional and sloppy dressed, like he had just woken up and was mad to be at work. He was more focused on getting his vape set up then helping anyone else. I have been to another shop on Aurora and the man working there had incredible customer service and was so wonderful to interact with. Go to the shop on Aurora! So much nicer!

JJ was so helpful and knowledgeable about how vaporizers work and how they affect your body. He was very patient while I slowly made up my mind deciding between the big selection of products and flavors. I’m so happy I switched to vapping and went to the Bothell store.