Dreamscapes Landscaping

Extremely poor response rate. I gave them three chances to come out for a bid, and had they said they just didn’t have the time — that would have been fine. Instead the first time they acted like they couldn’t locate my quote, and then they never followed up. I got zero response to my last inquiry — which was literally to see where the quote from «having to send someone by again» was. How much you want to bet no one ever came out for that bid? Lame.

As a business person I would be remiss if I did not warn others about this company’s fencing installation. Their installation methods are inconsistent, of very poor quality, and they do not adhere to some of the local or state bidding codes for fencing installation. Their fence pricing is good in comparison to others but they over charge for items like gates and arbors. $ 850 for a gate that you can buy (and they will too) at Home Depot for $ 150. Their materials are of poor quality than some. They don’t hesitate to install splintered, chipped planks with holes in them. Nails patterns are all over the place. They will leave many of the Home Depot price tags on your fence panels after install and walk away. They will leave dozens of nails in your yard after installation. Hire this company if you’re looking to get a cheap fence poorly installed. Hire this company if you don’t care if your fence is leaning and if you want a guarantee that a two week project will take 2 months. I’ll give them 1 star for trying to fix 25% of their mistakes and for having a good initial price. Very unfortunate. Hope they can provide better quality and assurance to their next customer.

These guys are the ABSOLUTE best!!! From estimates to being there when they say they will, to the finished product. I can’t say enough great things about Jake and his crew. They worked like dogs to get things done and I am even happier with the final product than expected.
I would hire Dreamscapes in a second and will use them for all my landscaping needs.

I recently was introduced to the Dreamscapes team from a neighbor’s recommendation. They’ve been handling bi-​weekly yard maintenance for me and have been doing an excellent job. When I needed a retaining wall added to my eroding hillside in the back yard I called Dreamscapes once again. Due to my travel schedule we exchanged a few emails and calls about the project and we went from there. Alex had some great ideas to tie in the wall to my existing rockery and we added a wide set of stairs on one side. Overall, I’m really pleased with their work and the whole Dreamscapes team has been pleasant to work with on all my projects.

We’ve been using these guys for regular maintenance for over a year, plus the occasional special job. They do great work, and have been courteous and professional in our dealings with them. I intend to continue using them.

Dreamscapes blew us away in a good way, at first. They showed up on time and Jake brought 3 guys with him to do a big cleanup job in our yard. He removed a few plants I wanted to keep, but promised bigger and better plants in their place. When he left, the yard looked GREAT! New compost laid down, everything tidy.
A few weeks later, I noticed that the guy who showed up for an hour (in swim trunks and no shirt, flip flops on his feet) was scraping the tops off weeds with a hoe, not actually removing them by the root. Guess what — the weeds came back. And then didn’t get pulled for weeks. Finally, another «big cleanup» and the yard looked neat and tidy again. We continued to use Jake for another two months, though the bills were quite a bit higher than the quote of $ 36/​week and $ 50/​month of «plant co-​op» in which he was supposed to bring 7 – 8 new plants a month. I gave him another chance to wow me, assuming it was just one of his workers who was slacking.
Unfortunately, after about two months, Jake no-​showed on us for 6 weeks straight, and billed us over $ 500 in that time. I sent multiple emails, and finally he responded and said he was «saving up» work to all be done at once (but pre-​billing for it???) He showed up a week later than promised and did 4 hours of work — 2 hours with 2 people — and then stopped showing up again. I finally had to fire him. He never did respond to the firing, other than to continue not showing up.
I would not hire him again I’d highly recommend reading all the Unilocal reviews and making his schedule very clear and putting it in writing with specific days, # hours expected, etc, if you’re going to work with him.
When he does bother to show up, he does a passable job; he’s just totally unreliable

At first, I would have given these guys 5 stars. They came out and gave me an estimate that was wayyyyyy less than everyone else. I had them get started and they did a beautiful job on my front yard. The problem came after the work was completed. They did not lay any type of weed fabric or anything under the walkway, which led to weeds popping up and overturning the stone they laid down. I called Jake and asked when he could come out, no response. I emailed again and was told they were extremely busy «recovering from a bigger job». Okay, so my job isn’t important enough because it’s not as big as another. Nice marketing there. After 3 emails and no response, I had to write off the fact that I have to spend EVEN more to repair a job they didn’t completely finish. I will not use this company again– apparently you really do get what you pay for.

I got a direct mail offer from this outfit. So I figured I would give them a try. I called and arranged for an estimate to do some work in my yard. The time came and went, no word from the Dreamscapes folks. No call, nothing. Just silence.
No harm no foul, I moved on and had someone else do the work.
The kicker is 3 days after Dreamscapes was supposed to give me the estimate I get a knock on my door at 6:30 at night. Yeah, it’s someone from Dreamscapes wanting to do the estimate 3 days late. I inform him I already have someone else doing the work. The guy seems relieved and quickly heads out.
I am not convinced these guys actually want work. They certainly didn’t want mine.

We have been on a lawn mowing and yard maintenance schedule for a couple years with this outfit. Its worth it to us to have them on maintain the yard so we can do fun things together as a family on the weekend instead of just doing chores. They even blow the leaves off our deck and walkways! I like mowing my own lawn but Jake & co. make it look so professional with the straight lines and edging, the quality exceeds the pricing. ⁴⁄₅ stars; always room for improvement :)

My experience with Jake Ford was vile. I have never met someone who cares so little about his work, was so vindictive, made personal attacks on his customer.
I hired him to build a fence, I thought the price was a bit high and asked him if he could lower it some. He said yes he could by using different material, and lowered it $ 600. The job he did was terrible. Unfortunatley I made the mistake of paying him in full b/​c I trusted he would come back to finish the job and make improvements. When I called hm, I could not believe the way he talked to me. He made accusations about my personal character, and basically told me that I got what I deserved b/​c I talked him down on the price, and b/​c my neighbors were upset about the fence and I expressed that I really didn’t care what they thought as I thought it would end up looking nice, and frankly it is my property and shouldn’t effect them. I reminded him that he did not have to agree to that price. Basically he did a poor job vindictively and had no intention of doing a good job or fixing his poor work, and has no pride in his work. Then he told me I was a bad person. This from someone who did what he did? Who told him to take the job if he felt $ 600 less was too much? and believe me he saved more than $ 600 with the substiutions and the horrible job he did. Also if he was so concerned about the neighbors why didn’t he stop what he was doing and call me and tell me? Because then he wouldn’t get paid the whole amount if I decided to not finish the job (I would of course have paid him for the labor and full materials even if he didn’t use all the materials b/​c that is the kind of person I am)
The fence is so bad, 3 other fence contractors have seen it and said it is the worst job they ever saw. They said «this is someone who doesn’t care about his work» and «this guy gives the rest of us a bad name». The pickets are not flush with the posts, they extended a foot above the posts, the fence is flush with ground on some parts and 10 inches above ground on other parts. The door was falling off hinge by end of the week (he used inadequate, cheap hinges), there are so many other things wrong I can’t list them.
He can say what ever he wants about me, how he percieves me etc, but I wasn’t hired to do a job. He had no right to make personal attacks. I was so upset that he, on purpose did what he did, I was so shaken after speaking to him, I could not believe a person could be so vindictive and so vile.
Don’t hire him, don’t trust him. Call me if you want to see pictures of the job he did. I am essentially having it redone. It already looks so much better but basically everything had to be taken down and redone. D 245‑4895