Djog – Seattle Dog Runners

Trista has started running my dog Bosco weekly in 2012. My job hours changed after that summer and now she only runs him occasionally on an as needed basis.
For the scheduled runs Trista was great! She gave me lots of feedback on how Bosco did on the run and he was always happy and tired when I got home.
I’ve been most impressed with Trista’s help since we stopped doing scheduled runs. I will email her at the beginning of the week (or sometimes the morning of!) with a request to run Bosco and she’s always been able to squeeze me in.
A great and very reasonable service for a happy dog!

My dogs love her and I love her. She’s the absolute best in the business. Even when she leaves town she makes sure that one of her trusted runners will take care of your pups.

I wish I could give no stars to this dishonest business.
I hired Djog after another dog running service gave my house key to a brand new employee without telling me (yikes!), and I was really hopeful this would be a good match. I met the owner, Trista, who promised to run my dog for 30 minutes a couple times a week. So far, so good.
A couple of weeks in, I was at work when I got a notification that my dog was out of the house (she has Tagg GPS after an escape and it alerts me when she’s out for her run). I was bored and decided to live vicariously through her and clicked the «track» option to see what fun she was having. Imagine my surprise as I watched Trista sloooooowly walk my dog basically around the block in 30 minutes (up a couple blocks, over one, and back home). Definitely not the 30 minute run I was paying for and my dog was expecting!
But, I didn’t want to jump to any conclusions. It was a warm day. My dog (a lab/​chow mix) is fluffy and needs to lose weight due to steroids for allergies. Maybe she got hurt. Maybe Trista got hurt. There could be all sorts of reasons why she wasn’t able to run that day. So I sent a message to Trista and asked her how everything went. I was expecting her to tell me that some problem came up. Imagine my surprise when she told me everything went fine and my dog was tired out after their adventure!
At that point, I confronted her with the GPS information. Only then did she claim it was a hot day (actually, I’d asked her to come in the morning so it wasn’t that hot yet) and that she was worried about running her. She also claimed she had been having problems with my dog laying down when she tried to head home and refusing to come home within the 30 minutes (well, of course, she isn’t going to want to come home if she hasn’t had her exercise! She very willingly heads home after she’s tired). I checked the past GPS data and found that my dog had never been out with her for more than 30 minutes, so clearly the line about not being able to get her home within 30 minutes also wasn’t true. She said she wouldn’t charge me for that run since they didn’t run — yeah, well, what about the other «runs» that you also probably did not provide? Why would I believe the only time you were dishonest was the one day I happened to catch you?
Obviously, I would never want anyone to exercise my dog if they didn’t think they could do it safely. But if there is an issue, tell me! Don’t pretend you provided the service! The fact that the safety concerns were only raised after I confronted her with the GPS data is pretty suspicious to me. And my dog had been running for several months prior to this with no problems so she was clearly capable of running. Basically, she got caught and tried to come up with an excuse.
I think maybe Djog is an abbreviation for «didn’t jog» because they sure didn’t jog my dog.