Diamond Parking

1120 Broadway Diamond Parking Lot. I parked there during the week with my monthly pass. I arrived at 6:20 in the am and would find homeless people sleeping on the ground, cars broken into, homeless kids doing drugs and hanging out in the parking lot. I do not reccommend this place to anyone unless they want their car broken into and harassed by people. It has no cameras and alot of unsavory characters hang around this parking lot.

Smash and grab car theft from Diamond Parking lot! Nov. 2013.
I lost $ 1500 worth of prized personal possessions, and then had to pay another $ 400 for a new window.
I had paid $ 7 for two hour parking during an event at Town Hall. Came back to the car to find broken window and my possessions gone. Obviously the thieves knew we were at the event and they had two hours to do their work.
Never, never, never park at Diamond Parking. The cars are watched more closely by professional thieves than by the attendant, who disappears after he gets your event money. Then the professional thieves move in and milk the customers like a frigging cow. You are better off parking on the street. Cars parked at Diamond Parking are a target and there is no surveillence or attendant watching.

$ 43 «ticket» for being 5 minutes overtime. Prepayment rate is $ 4ish per hour. Since I underestimated my time, I am being charged 1000% markup?! That is NO way to treat customer’s. Never parking in their lot again. No wonder it was mostly vacant…

DPS is a scam. They make millions on illegal citations. After several tickets (one when I’d already paid and another for an absurdly inflated rate – $ 43 for less than 10 mins overtime with a threat of increase to $ 73 after 15 days and/​or referral to a collection agency) I started really looking into this.
So – to everyone who has been screwed by this company, please note the following:
«Neither California Vehicle Code section 22 658, nor any other state law, authorizes private property owners to issue parking citations imposing monetary sanctions to the owners of vehicles parked on their property,» states an opinion issued by the Office of the Attorney General, Kamala Harris, on Dec. 22.
They simply have no right to impose parking fees. Yes, they can have you towed from private lots; but that’s it. So, don’t pay these ridiculous penalties. In fact, others have threatened to sue for harassment if pursued by the company and had their «parking tickets» voided.
Perhaps if we all stand against this; they will be forced to be more reasonable – such as simply pro-​rating any overtime at their stated fees and discontinuing the practice of issuing bogus tickets for those who have paid.

I paid for parking as directed, put my verification face up on the dash and when I returned to my car I had a ticket!!! I double checked everything to make sure I had not done anything wrong. I saved my receipts and ticket and thought that I could call the next day to clear things up easily.
I called the next day and they told my ticket was not yet in the system and had no information. I called the next day and they told me that sometimes it takes up to 48 hours for a ticket to get in the system. I called the next day and got a recording that they don’t have customer service over the weekend. I called on Monday and my ticket was still not in the system!!! I insisted on talking to a supervisor, They reluctantly let me talk to a supervisor after putting me on hold for many minutes. The supervisor took my information and listened to my story and said she would take care of it. A month later I received a collection notice for $ 73!!! It is the weekend and I can’t call until MOnday. I am looking again at my ticket and notice that they ticket was post dated for 1 month past the actual date. No wonder my information was not put in the system for so long. I realize also that my receipt does not match my ticket even though the ticket was given to me on the only that I parked there and paid my fees.
Let’s hope that this was an accident on their part and not a scam. I’ll give them one chance to correct their mistake ina phone call on Monday.

Sometimes parking on First Hill can feel like a battlefield. If it’s not somebody kissing your bumper whilst parallel parking, it’s the overzealous meter maids.
Just when you think you’ve found your oasis, you’re sucking it up and paying for parking, there is no way you can get a parking ticket today, you discover that Diamond Parking is no different.
I paid my $ 10 for 10 hours of parking yesterday only to return to a ticketed vehicle after I got off work. Man, was I steamed! This is freakin ridiculous, I’m thinking.
Well, I call the customer service number today and the lady explains to me that even though I had paid for 10 hours, at 6pm it switches to evening rates and you have to pay again, regardless of when you made your initial payment. This makes no m-​f-​ing sense unless the lot is for special event parking or something like that, which this one, I assure you, is not. Unless you consider smack dealing and prostitution «events.»
Fortunately the customer service lady sent this ticket to the circular file, because otherwise I woulda really gone apeshit.