Days Inn Seattle North of Downtown

Worst customer service ever experienced!!!
Im a girl, and I like most girls get profile the other girls ALOT, in a very criticizing fashion .So when i went to check in, these two young girls chose do not like me for some reason as part of their profile. And just speaking socially and being truthful, if your a girl and on the prettier side, many other girls in life will give you a hard time. Already knew I was going to have attitude from the two girls when upon entering the door and not even reaching the front desk, the shorter plumper girl was already barking to me in a tone” I’ll need a valid credit card and ID”.
Now I travel extensively for my work, which is music production home based in New Jersey where I live.
Now I think I along the lines of every other traveller which knows they need to show their ID. I think even homeless people know this too! :)
It was obvious for some reason that she chose not to like me because of the way she spoke to me initially upon entering.
She then made difficult and rude onversation with me intentionally so she could «refused the right to service»,
As any hotel and most businesses can do.
If for any reason, wether proven or not, an «employee» still most times has the same power to refuse the right of service and ask a potential customer or guest to leave before police are called.
She then promptly scribbled her name on the back of a managers business card, telling me to go ahead and call him if you like as if this happens regularly and it’s some sort of power trip game for her.
So the difficult conversation started with her barking at me that the only accept credit cards and debit card will not be accepted. Quite a shock to me! And I mumbled some things out loud to myself (no cussing or raising my voice as well).
Ok well no problem .I will find another place that does.
I then proceed to call my
(since im a gold member, they get on the phone pretty quickly)
While waiting on the phone I had misheard one of the girls say something which I thought was one of them telling me that I need to leave.
I actually did so immediately and went outside but then thought why did I have to leave
Because
might have to call the front desk to confirm that the cancel is because they don’t accept debit cards and only strictly credit card.
So I went back in and ask her why did you ask me to leave and she said she didn’t she said that she told me that her and the other girl need to leave and I need to get out of the office.
So I showed her the booking on my phone because it had not come up on the computers yet and lo and behold I had the wrong Days Inn.
At that point she kept saying over and over i need to leave, as if it was the end of any conversation.
I told her of course I will leave and that Im not trying to cause any problems.
So yes it is my fault for not having the right Days Inn. but I don’t remember stomping in there with an attitude or having one at any point.
I was shocked to see such drama manufacturing just to get to the point where she can kick me out and refuse me from staying there. I realize that they probably do this a lot for their own entertainment sometimes maybe. Maybe not .
If you were standing in the lobby and they didn’t like you and you were talking to your mom and you were laughing saying
«mom stop bullshittin. Those balloons are for me!»
They could potentially kick you out saying you’re causing a scene and you’re vibing a threat.
it’s not for me to say what is and what isn’t.
But it is for me to say that-​’ do unto others as you would have them do unto you.–
So sad to see people make some of the choices they do for no reason at all not knowing the turmoil that it may cause someone that may have it hard enough as it is.

worst customer service ever. they should really be turned into the better business bureau!

If I could give this place 0 stars… I would. I wish I would have read the other reviews prior to booking.

Given the price-​point, the location and the type of accomodation, this is a perfectly acceptable choice. Indeed, it’s nothing fancy, but what you lose out on with reference to fancy-​ness you gain in affordability and amenities. It’s nice to have a microwave and fridge in the room, to have a continental breakfast in the mornings, and parking not being an additional charge. The bed itself was pretty comfortable and while the room was occasionally either too hot or too cold until we figured out the preferred temperature for the ac/​heater, we had a good stay. The showerhead was reasonably high for someone who is taller than myself, the lighting is decent, and the room was reasonably quiet.
I liked the fact that we had a corner room, a bit up and away from the rest of the guests. I also liked the fact that staff greeted us at breakfast and seemed human and quite kind, rather than aloof or distant.

PROPERTY IS A FRANCHISE… CORPORATE OFFICE CANNOT ADDRESS ANY CONCERNS OR PROBLEMS BUT THEY WILL FORWARD COMPLAINTS TO OWNER AND GM.
I have stayed at this property several times without issue. Randy is very engaging and confident. Across from the office is another building which has additional rooms; bedrooms and bathrooms are very large compared to the rooms in the main building. I always request Rm 226. I would not recommend leaving valuables in your vehicle; area is rough. There are a couple of fast food eateries close by as well as a Chinese sit down restaurant.
During a recent stay, I noticed there was a terrible smell in the room. I reported to the pm manager who directed me to the am manager for a discount. The am manager then told me he could not approve a discount and recommended I contact their Corporate office which I did. Both am managers told me odor due to recent rain and this is a common problem no matter what room I moved to. When I contacted the Corporate office, I was told they could not help me because property is a Franchise but would forward complaint to the owner and GM. I shared this information with Randy the am manager. Based on my earlier conversation with Corporate, I thought it was important at this point to also inform them as well as Randy, the sink in bathroom had a small nick which was old based on how smooth the surface was. Randy told me he would send maintenance. Maintenance never showed.
I told him the nick was not effecting the functionality of the sink but I wanted to report anyway. Today I had trouble connecting to the internet. When I contacted Randy to report I noticed his demeanor had changed. He insisted there was nothing wrong and told me to continue to try even though my computer showed no internet connection. I had just paid for another day when I received a call from Randy, he told me if I did not leave in 15 minutes he was going to contact the police. He said that he was aware I had contacted Corporate regarding my stay and they had never received so many complaints and could not afford to have their reputation tarnished and then hung up on me. I had already paid for 5 nights. I was in shock and in disbelieve. I quickly gathered my belongings and then contacted the Seattle police. They told me no one had contacted them regarding this property. I also contacted my credit card company who confirmed my card had been charged but was being reversed.
Based on prior complaints and there are many, it appears Randy could use hospitality training, owner/​GM needs to review their internet connection and listen/​read the complaints posted by paying customers.
The review family made about Randy making racial comments is also very concerning. I experienced same when I shared with Randy I had witnessed someone breaking into a car. He quickly shared people of color were suspect. Unfortunately, Randy has some personal issues and could use some diversity training. I would not recommend this property to anyone.

Absolutely horrible service. Randy, the manager, was extremely rude to the point where my family considered legal action (he made disparaging and racist comments about a family member). We had to call corporate several times to get a refund, and they insisted we talk to Randy. Yet Randy refused to speak to corporate as well. I can’t say enough about how absolutely terrible this place was, and how much I WOULD NEVER recommend that anyone I like or dislike stay here!
An absolutely HORRIBLE experience with HORRIBLE customer service. I would only stay here at a last resort.

This one star goes to the housekeeping and to the room but the lack of the four other stars is due to the lack of customer service, smiles, and outright highway robbery! First of all, we originally made reservations for three nights through Priceline. I wanted to clarify something with the hotel so I called and some man answered and put me on hold for more than 30 minutes saying he was busy. I should have taken it as an omen! When we got here in the morning it was quiet but at night who would have known it was in a «shady» part of the hood! That’s when we decided to just stay one night. So we went in and asked to cancel our stay and that we would stay one night. He said we had to call Priceline to do that. So we did. Priceline talked to them but this hotel charged us for two nights!!! Atrocious! How do you do that to a customer who is not satisfied?!? Awful!!! Believe what you read… I’ve stayed at Days Inns in California and I’ve never been treated like this. SMH!

Chose this hotel because it was slim pickings during the weekend and I needed a reasonably priced hotel for my overnight trip. I used Verizon points to help pay for it, which was nice.
When I got to there I read some Unilocal reviews where people really seemed to have something bad to say about Randy, which ended up being a nice running joke between my boyfriend and i. So for that I give it at least one star. Randy was fine though, maybe he stepped it up.
Okay but honestly, don’t stay here. The hotel is in a sketch area. I wouldn’t feel okay staying there if I was by myself. The bathroom was weird too. Super awkward and small and the sink is outside WHICH ANNOYS ME.
If those details above don’t bother you, stay there but it wasn’t enough for me to recommend it to anyone myself.
A couple pros: nice mini fridge and not too far from downtown.

This place is pretty fabulous for what it is. It’s affordable and it’s pretty close to downtown, but it’s clean and has all the necessities. Randy was (despite other reviews to the contrary) quite friendly and nice! Room was spacious. Breakfast was sufficient — loved the cinnamon raisin toast! Shower was clean and had good pressure. Had a fridge and a microwave in the room. If I ever come back to Seattle I’ll look this place up first!

Stay away from this low cheaply run «hotel». We cancelled our booking after seeing the area before checking in and the manager refused to refund our money. He was rude and disrespectful. Please do yourselves a favor and stay FAR away from this place. Days Inn is a terrible company as their customer support was very unhelpful (keep in mind we just made the booking and were not cancelling last second). Will not think twice about booking here or any other Days Inn hotels again. Consider yourselves warned.

Horrible person at the front desk. His name is Randy. I’ve never had such a terrible interaction with any hotel before. Do not come here — save yourself the pain of dealing with him.

TERRIBLE CUSTOMER SERVICE
FIRE!!! RANDY
So disappointed in Days Inn for having a terrible employee.
Randy is rude and disrespectul.
Avoid this hotel at all cost. I am lucking to have audio recording of his aggressiveness and rudeness, hopefully this helps to cancel my reservation.

Never been treated any worse by a hotel. Was treated beyond rude by Randy at the front desk. He went into a rant when I asked why I was being charged more than my reserved price. Screaming and ranting. Couldn’t believe my ears. I called corporate to complain and pretty much got the brush off. Then I saw Randy, the employee at the front desk, go outside of the office and push a young man down to the ground for doing nothing more than waiting at the bus stop in front of the hotel. He called the police on Randy and I went to testify to police what I had observed. After the young man decided not to press charges, I went back to my room. My phone rings in my room and it was corporate manager asking me to check out. After I agree to leave the corporate management then tells me I have 10 minutes to evacuate my room. Never been treated more rudely from front desk all the way up to corporate.

Checked in for 7 nights, got a. Good deal for the holidays on
averages about 60 a night staying through New Years. Stephanie at the front desk was very nice and went out of her way to show us the bus stops and local spots to get where we needed to go. The continental breakfast is just enough cold cereals, coffee, bread/​jams and teas. The bathtub is nice and the rooms are clean. It does suck that the wifi doesn’t work and no on demand but otherwise 100 good channels and we’ll be sight seeing and out and about anyways. Here is the view from our room !

These people are a bunch of crooks. DO NOT STAY HERE and stay away from Randy at the front desk, who told my boyfriend and I that he was a seasoned agent. We booked 6 night’s on Priceline and the Day’s Inn 1 – 800 number said it was fine to check in with a debit card. Then when we got there they would not let us check in. Even though we had paid for 6 nights. I have a credit card but since I wasn’t on the official reservation they would not accept mine for incidentals. After talking to Kathy we were advised to talk to Randy and he was absolutely useless. Then my boyfriend asked if he could talk to the general manager and he wouldn’t give him their name. Then he stood up and started doing a Wizard of Oz impression to demonstrate how hard it is to get in touch with the general manager. The level of unprofessionalism was astounding. I am so disappointed. They charged me for the whole amount and wouldn’t let me stay there.

For what it is, I think it is a pretty decent hotel. Of course staying here will not give you a five star hotel experience like the Hyatt or Hilton. However, I’d say our stay was pretty good. My husband and I were looking to stay at a cheap hotel and it did the job. The room and appliances was relatively clean. I didn’t feel like it was below my cleanliness standards. During the day time, it is pretty quiet but at night sometimes neighbors can be kind of loud. We felt that it was safe enough to park our U-​Haul and thankfully, we didn’t get robbed during our stay here.
Every morning, we got our complimentary breakfast. It wasn’t good food but it was sufficient to fill us up (ie. bananas/​cereal/​coffee). The housekeeper was pretty nice.
I disliked one aspect though: this place says that they have internet but they really don’t. I don’t know if our unit was too far away but I could NEVER get internet. If you have low expectations, you’d think this place is great :)

Totally pissed. Items stolen right out of our room, and the only possibility is an employee with a key card. They were unwilling to do anything to help. Don’t stay here unless you don’t mind people stealing your personal items when you’re not there.

An absolute atrocious experience with the unfriendly day and night staff and well as the booking through
.
If you were to book a room here which I would not recommend at all, do so directly with the hotel. The staff charges a $ 30 upgrade fee for additional beds even if you have booked a multiple bed room. They conveniently do not have any access to the Priceline booking also.
Disdainful is how I would describe of every hotel employee. Never have I felt so unwelcome to stay in a hotel that I essentially had to pay twice.
Please look elsewhere for a better budget hotel!

I have to disagree with most of the review on this Days Inn. I found my experience to be a good experience and I would stay there again. It was comfortable, clean, & friendly. I enjoyed the soft beds and the hot tub in the bathtub. Only paid $ 50 a night in February for a queen size bed on the ground floor. The breakfast was okay and the staff were friendly. It isn’t very far of a drive to downtown Seattle to the South or grocery stores to the North. The reason I gave this hotel a 4 star is due to the value. For $ 50 I thought the breakfast, room, and especially the bathtub. Only reason I didn’t give it five stars is due to the slow unreliable internet speed. Get out there and see the world…
And as always, Have Fun!

Yuck. No one seems to be happy about working here, and I don’t blame them. I wasn’t happy to stay here… and pay more than I paid for a Courtyard by Marriott room!
I mean, yeah, Days Inn, hurr hurr, you get what you pay for. But when a staff member turns to you and says, «We don’t accept debit cards or cash from locals anymore. We just aren’t *that kind of hotel* these days.» it leaves a certain impression. I’m glad they aren’t «that kind of hotel» anymore, but did I need to know about it halfway through my stay? Not really. Did I want to know about it? Heck no!
Accessibility notes: Office is behind a narrow door with large bump. No braille signage. No elevators in half the hotel, although accessible rooms are available. All the rooms had a discernible mold scent.