Compass Center

Went to the compass center for a shower and laundry today. As a homeless man, staying clean is vital to health and employment. I was dismayed to see an unmanned front counter down the stairs. The laundry room was wide open, with a sign-​in sheet and open washers.
An employee walked past, and I asked him if there was a protocol to follow, or do I just sign in and load my clothes.
Instead of answering like a responsible, this employee sarcastically said «Most people when they see a front desk, go to it!» He might have had a point IF there was anyone there to begin with, but regardless, sarcasm and belittlement do NOT belong in a charity establishment.
I deal with rats in my tent, I deal with heroin addicts for neighbors, I walk several miles a day just for food, and I do NOT have the patience for such nasty condescending service.
I told him point-​blank to stop the power trip. A tattoo’d mexican grunted «white boy» under his breath. I rounded on him and he looked away.
I got Mr Attitudes’ name [Darrell with a «y”]. He spelled out point-​blank, as if daring me to complain. It’s obvious that like many homeless programs, management encourages a bad attitude on part of it’s employees and looks away when issues are raised. Furthermore, I have no doubt my laundry would have been «misplaced», as happens often in these situations.
Tall and short, if you donate here, you are donating to a discouraging atmosphere. Give it to the Urban Rest Stop instead, they deserve every donated penny.

friday a busy hectic day but thanks to the compass center and their staff they made my day .this is def the place to get your laundry done for free like a professional laundromat they wash n dry it and bag it and tag it for free along with a friendly smile.
just presnt your wash st .i.d and leave the rest to them they hand you a ticket with a pickup time cutoff time is 12.45 am and its better that you go in the afternoon the morning is very busy .this place gets it right and not saying that the urban stop isnt a good service but this system of having the staff do the laundry for you works way better kudos to all the staffers and the compass center!!! they also provide other services like breakfast on sunday early like 7 ish and meals plus an address and mail delivery pickup service tks again guys god bless