Cleansefellows

I met and liked Katrina the moment she walked into the apartment. …she immediately told me she would make the place sparkle and her goal was to get my deposit back for me… and she sure did.
She tackled every item on the list and exceeded my expectations. Even my former Maintenance Manager and Property Manager were impressed. Definitely hire Katrina, you will be more than happy. She bid on my job and I went with her more than fair bid. I give her 10 out of 10 stars.
Thanks again Katrina. .I will definitely be sending referrals your way.
Joyce

Katrina cleaned our apartment after move out and low and behold we got every penny of our deposit back! She did a wonderful job and did not miss a thing! We are planning on hiring her to clean our new place every month or so.

I highly recommend Katrina. I hired her for my move-​out and I couldn’t have been more pleased. Everything was spotless.

Katrina cleaned our house for about four or five months. She did a decent job. But today she canceled our contract with no notice on the day she was due to show up for our next biweekly cleaning and informed me that she’s unable to continue working for me at the rate we were contracted for because her business is booming and she’s now able to charge new customers a lot more than she was charging me. Oh, and by the way, she’s now booked till the end of the year.
Happy business is booming, Katrina, but keep in mind that in the long run it’s easier and cheaper to retain customers than it is to acquire them. Enjoy your current boom, but don’t come running back when you need more customers. Best of luck in your future endeavors. Meanwhile, I have houseguests arriving this weekend …
UPDATE #1: Upon posting this review, Katrina contacted me with the following message:
«If you don’t have the review removed you leave me no choice but to file a lawsuit. You have one hour to remove the review or the law suit [SIC] is filed tomorrow.»
UPDATE #2: Katrina did file a Small Claim in King County District Court Civil Department on August 7, 2015. Today, November 4, 2105, I was served with a Notice of Small Claim instructing me to appear on November 13, 2015, to defend myself against her claim that I owe her $ 5,000 for «Other» damages, which she defines as «Business Slander,» «Deformation of Business Character» [SIC], and «Malicious Intent to Destroy Business.» Further updates as they happen.
UPDATE #3: Today is the day that Katrina had me summoned to the King County District Courthouse on 3^rd Avenue in Pioneer Square. Friday the 13^th. It’s raining. There’s precious little parking nearby. And it’s a Friday afternoon. We are due in Courtroom E-​326 at 1:30 to appear before the Honorable Johanna Bender, a friendly jurist who goes to great lengths to make the process open, transparent, accessible and not intimidating to those who appear before her. In fact, Judge Bender gets 5 stars! I’m there. the clerk is there. A small army of mediators is there in case any of the parties want to try to settle first. The two parties from the other case on the afternoon docket are there. No Katrina. I peel off my soggy raincoat and take a seat.
«All rise!» Still no Katrina. Judge takes her seat, the rest of us follow. She takes attendance and notes that the plaintiff in my case has not yet arrived. «It’s raining,» she said. «Traffic is bad,» she said. «There’s no parking,» I said. She laughed. She explained that the Court has a rule that they have to allow a party a 30-​minute window before they are officially a no-​show. I’m agreeable. What else am I going to say? This woman’s going to be evaluating my arguments shortly. Gotta stay on her good side.
We were always going to be second on the docket behind a landlord/​tenant dispute, but we did not know this ahead of time. So the Judge dives into that case and I cool my heels for another hour while that gets worked out. The plaintiff wins. The whiny defendant kept insisting that she gave notice to vacate under a lease that had no provision to be terminated early. Every time the legal term «abandoned» was used, she piped up again,“I just have to remind everyone, I did give her notice.” Finally our friendly jurist had to get firmly with parental her, «Yes, but you had no right to do that!» I remember that tone of voice from my parents; you know in no uncertain terms that that topic is dead and it better not come up again. She finally shut up about it. Judge explains her ruling, hands them off to her clerk.
Judge calls my case, immediately dismisses it with prejudice for the plaintiff’s failure to appear. Thanks me for being there and apologizes that I had to wait so long. Not her fault. That would belong to the lovely Katrina Rucker.