Chroma Salon and Spa

My husband and I stumbled upon this spa while in Seattle on our honeymoon. We had recently disembarked from a cruise and had spent much time and money at the reputable brand name spa on board but we’re quite disappointed with the services.
However, WE ARE SO THANKFUL FOR CHROMA SPA!!! Jackie, the spa director, was exceptional! I had the best facial of my life. She was beyond wonderful. My husband had a massage with EB and it was the best spa treatment he’s ever had. EVERYONE HAS TO TRY THIS SPA AND SALON!!! They couldn’t be nicer and more professional, but make you feel like you’re in the clouds. Heaven on earth is real! Thank you!!!

I have jumped around to many different salons in Seattle trying to find the right fit to take care of my hair. I am a competitive bodybuilder so it is VERY important to me to have hair that will look good both on and off the stage. Shannon was a freaking god send!!! Before my last show I brought in my new extensions and asked her to match the color, and we decided to go for a light trim as well. She removed all the unnatural «yellowy» shades in my hair and made it look SO natural, yet bright and striking. Not only that, the cut is the best I think I have ever had… and that was just as an after thought! She really has mastered her craft and I would recommend her to absolutely anybody. I went on the place 4^th that weekend in the biggest bodybuilding show in the Northwest. Shannon is largely to thank for my winning look! I couldn’t be happier and I will be back.

I came in with my hair pre bleached and looking patchy and very uneven– luckily my friend talked me out of trying to fix it myself! Monica gave me the sunset colors I was dreaming of (and there was no trace of the hair disaster I walked in with.) She was very friendly and enthusiastic about my color choices. I would definitely see her again, and I think now I’m convinced I should stop trying to color my own hair– she just does it so much better!

I’ve seen Tessa for over two years now. Every time I go I leave feeling beautiful. She always does an AMAZING job. I get a cut and color each time. I am naturally a blond and she will brighten me up for the summer or bring me back to my natural in the winter, but it always looks so natural and beautiful. I also love the cut she gives me each time. The shape, movement and flow is perfect. Also, Tessa is so fun to chat with and such a sweet person.
HIGHLY RECOMMEND!!!

I scheduled a bang trim at this salon and arrived to my appointment. When I approached the front desk, no one welcomed me for at least a minute. Then, I had a woman finally address me and after finding out what I was there for, she said I was late. I looked down at my phone and it was around 3 minutes after my appointment time. After making a big deal about it, she said she could try to still fit me in. I was seated for the trim and my hair was curly and thick, not in the usual state to where hairdressers cut my hair. I asked if she could just straighten the bangs before she cut them and she told me she didn’t have time. I’m pretty sure a straightener turns on in about 8 seconds, but I digress. Then after cutting them, she attempts to straighten with a curler, which leaves them ridiculous looking. And was basically what I asked her to do with the straightener. I asked her to blend them a little more into my layers because they are a very blunt cut and she says that I would need to schedule a haircut for her to do this. At this point she has had me in the chair for under 5 minutes and rushes me out after again explaining it was because I was late. After being incredibly rude and making me feel like I was this huge inconvenience for her, she said she would really like to «spend time with my hair» and wants me to come back for a haircut. She ends up not charging me for the bang trim, which I feel was fair and it was the only thing I appreciated. I will not go back to this salon because of the overall way I was treated. And– I had to fix my own bangs at home because they were terribly done.

I highly recommend Shannon! I went in wanting a change to go shorter and she took one look at my hair and knew what would work and what wouldn’t work on my locks. She knew my exact hair type and explained how and why I should get my particular cut. She could tell that going shorter was a somewhat big decision for me — She knew that too short and I wouldn’t like it; too long and I’d feel like it wasn’t enough. She did the perfect balance of length! I’m so glad I found her. Next time I’m in Seattle, I’ll hope to get an appointment with her again!

I used to see Monica at Aura Salon in Jacksonville and she by far has been the only stylist that has gotten my haircut right! She’s so precise in her work that it makes her clients feel good about themselves and makes her proud of her work. Such a great personality and beautiful person inside and out! She’ll definitely take the time to know get to know what you want. I have that thick Asian hair that sticks out at all angles but she always took the time to make sure that my hair was on «fleek» and always at 100! I miss her a lot and when I visit Seattle, I’ll definitely make an appointment to see her.

Monica has done my hair for the past two years in Jacksonville, FL, and now she is at Chroma on 1^st Avenue in Seattle. I heartily second Sarah B.‘s comments that it would be worth flying across the country to see Monica. I was very sad when she left FL.
I always felt fully comfortable asking Monica to do what she thought would look best on me, and I was always delighted. She is fabulous with color, cuts, and is just super cool and makes you feel completely at home with her. I have never had a hair designer I liked so much as Monica. Book her — you will be so glad you did!

I love this salon, love Tessa and love the aveda products. Tessa does amazing color on my extremely long blonde hair, gives great cuts, and the best blowouts I’ve ever had. Highly recommend.

Got my hair cut and blown out. The hair cut was fine. It came with a nice neck and scalp massage. The blowout was terrible. Upon leaving the place my hair was flat, frizzy, and spots with waves. I guess i should have gone to a blow out bar instead for blow out. But for 75 bucks including tip it should be better.

Shannon was wonderful. She was especially good at knowing what to do with my curly hair. I highly recommend her!

I’ve been very happy with this salon. Leslie is always friendly, super flexible with my schedule, and does a great job at giving me a consistent and affordable haircut.
She allows me to come in for free touch ups and trims and always has good suggestions on products. I will be a customer of hers as long as I am in the Seattle area.

Got a cut and ombré from Tessa who was very professional and friendly. I also did the deep condition which worked very well on my hair type and made my main silky soft!
It wasn’t what i had asked for or what the pictures i showed her looked like at all but apparently that was as close as i was gona get due to my «special situation» as I was told by a front desk lady yesterday when I called to try and resolve the issue. I paid almost $ 500 for product and two days worth of services after the first appointment didnt go as planned. I didnt want to hurt any feelings so i tried to make the best of my second appointment but when i called back i was spoken to like i was a 3yr old and told i couldnt call back a week later (after all the color washed out even with the color preserve shampoo) sorry for my busy schedule!!! Tessa is the only nice staff member at that place. If you want a high school environment go on down! You deserve better Tessa!

Got a facial here at Chroma while staying in the Alexis hotel on vacation in Seattle. I had Jackie do my facial and I was not disappointed! I work for an Aveda salon in Scottsdale so I had pretty high expectations and she exceeded every one! I had a 60 minute facial that included aromatherapy, pressure point message, and exfoliation. It was SO relaxing and my skin has felt amazing all day long. I truly appreciated that Jackie took the time after the facial to show me which products she thought would be best for my skin, knowing I would purchase from my salon with my discount and she wouldn’t be making any retail commission. It showed me she truly cared and loves what she does. I HIGHLY recommend Jackie at Chroma for all your skin care needs!

While visiting Seattle I noticed the Aveda salon across the street from my hotel… what a find! Everyone was super kind and welcoming… and, thanks to Shannon who received advanced cutting technique training in Manhattan, I’m sporting a chic stylish cut that already has others complimenting the cut. I’m directing everyone to call Shannon!

Wonderful salon, awesome walk-​in service for non-​planner/​vacation emergency hair service. Shannon was fantastic. I would definitely trust the staff at this salon to my needs. Shannon was experienced and trained in several high end training institutes. Definitely try this salon.

Ready for a change, but didn’t want anything too drastic I went in to see Shannon. She fixed me up with a balayage and I couldn’t love it any more! Exactly what I was looking for, a change that lightened up my color a bit and gave me the extra bounce in my step to feel confident in how I look. This girl knows how to color and figure out what you weren’t sure you wanted.

Didn’t have time for a cut before my trip to Seattle, so I was a tourist walk-​in. I can’t say I’ve had a better experience anywhere. I was pleasantly greeted, and Shannon happened to have availability. My jacket was whisked away and and a shoulder/​neck rub began. She asked my preferences but also offered her own opinions about how my cut should look. I couldn’t be happier with the results. As I was paying, she noticed a spot that she wanted to adjust (that I couldn’t see at all). Nice attention to detail.
I’m seriously thinking about flying back monthly for a standing appointment with Shannon.
No, I do not work for Aveda, Chroma, The Alexis Hotel, nor did I previously know Shannon. I just like to give credit where credit is due.

Leslie was fantastic — highly recommend if you’re looking for a fun and creative stylist!
I’m terrible at making decisions on what I want, but I at least always kind of have an idea and Leslie did a fantastic job asking question and guiding me to call the shots. I like that she provided enough of her expertise but let me eventually work out what I was really going for rather than just doing her own thing.
And, she was super cool when I was being finicky a few days later and asked her to fix something that really didn’t need to be fixed but kind of just bothered me. She was so gracious — the definition of excellent customer service.
I will be back!

My sister and I walked in here on a whim because we had a whole afternoon in Seattle before my cousin’s wedding. Could they fit us in for 1 hair and 1 makeup before 5pm? Absolutely!
I opted for the hair, and had Shannon as my stylist. I asked her for an updo that was chic and sophisticated, and after a little discussion she was on it. I’m not going to lie, the process was a little painful, but the results were completely worth it. My hair looked amazing (see the photo) and I got a lot of compliments on it.
Overall I confidently recommend Shannon for hair styling for any event where you want to look extra special.