Cherry Creek Windows & Doors

High quality windows that they make themselves at another Seattle location. Nice showroom in a convenient location. They specialize in their all wood windows and doors for homes where you are able to maintain the paint on a yearly basis. They have some Marvin windows in their showroom, but seem to mostly target higher end applications of custom wood windows.

We own an older craftsman styled house with waved glass and didn’t want to ruin the character with new vinyl windows. It took us two years to find Cherry Creek but they were everything we had hoped for and provided us with an excellent set of 7 storm windows, painted them to match our trim, and installed them. No troubles at all with the process and the price was mid-​range. I would highly recommend this shop to you if you are looking for anything from Doors, New Wood Windows, storm windows etc… Excellent customer service and very professional.

It took just under 7 weeks to have my windows built and installed. I was told 6 – 8 weeks so that was pretty accurate. I will post some photos once I have completed my touch up painting.
The new windows look just like how I envision my old windows did when the house was first built so overall I am pleased with the results. If I were to do it all over again I probably would have had them do the painting as that turned out to be more work than I anticipated. Also, prepare for a little home take over during the day of install as they had to set up plastic booths around the areas they worked.
I give 4 stars only because their business hours make it tough to get there if you work a normal job. Perhaps they could open earlier or stay open later?

Cherry Creek is an uprofessional business. I paid them a $ 150 deposit for them to make me a storm window. Three months later I called to ask why it was not ready and they said they had not yet taken measurements for the window. Mike told me that I had not called to schedule an appointment for this and that they emailed me. And yet I had given them detailed instructions on where the window was and told them they could go by when I was not there. Instead of trying to solve the issue, Mike’s knee-​jerk reaction was to say he would be refunding my deposit and that he did not want my business. Wow, very unprofessional and poor customer service.

I am a repeat customer of Cherry Creek Door and Window Company. Additionally, I have background around ‘the trades’ and know alot about construction and wood. My home was built in 1902 and it is essential to keep the windows ‘in the era’ architecturally. Personally, nothing is more glaring and ‘ugly’ than a fine old house or building with trashy lighting or trashy windows. Wrecks the value and detracts from an era of true craftsmanship. I originally selected Cherry Creek after considerable effort asking around (they have an outstanding reputation). Let’s take a journey now on WHY what wood is used truly matters. I will start by mentioning that my 1902 house has mostly original windows (and I currently have an order in with Cherry Creek to replace one that is not original) Anyway: I do not have rotten sills and rotten windows. Why? Because the wood in the ‘old days’ was mostly ‘old growth, clear VG fir” which is pretty well long gone now on the lumber market — except for some can come out of Canada (as well as old growth cedar) Rare and expensive, of course, but lasts a lifetime if you do simple maintenance. For those of you that don’t know: the ‘tightness of the grain’ (that means the growth rings — that is grew slowly and naturally) really impacts how long that wood will last over time. A tree can be cut at multiple angles: the end product/​board is VG (vertical grain you see basically straight lines in the wood grain); or Flat Grain (that looks pretty ‘wavey” when you look at the grain of the board and it has a tendency to bow/​warp especially in challenging exterior applications); and «cross grain» (between vertical and flat grains) An educated wood lover knows that VG (vertical grain) is what you want in general — and especially in an exterior application where it must withstand UV rays (the sun) and rain and temperature changes. So: the old days wood: ‘clear old growth fir” is essentially not available anymore (unless you can find some salvaged from an old house demo and have it milled). Much of today’s wood market in the NW is wood grown more quickly, and therefore less dense. It does not last as long as the old growth — sometimes it rots super quickly depending on how quickly it was grown, the cut of the tree (vertical, cross, or flat grain — above) and what type of tree the wood came from. Alot of what is used in the windows made today (if you are lucky) is Hem-​Fir. That means both Hemlock and Fir were united into one tree (to grow faster than Fir does) It is grown quickly and has less density (close rings) than the ‘old wood of yesterday’. Note: if you get a window made in another part of the country it could be made out of pine, or most any wood. And also may have composite wood in it (those not only are vulnerable to moisture/​warping, but also can outgas formaldehyde from the glues in the ‘composition wood’ (MDF, particle board, etc are garbage !) Why I selected Cherry Creek ties in with this education in wood: You will pay some extra — but a fair competitive price — to get wood that will actually last more than the garbage than is often in cheaper windows. Cherry Creek carefully selects their wood, and they manufacture they own winddows. They use a VG (vertical grain) (take a look at their show room in Wallingford) and are picky about their wood (love that !!!) They are beautiful windows, made of excellent wood and precise craftsmanship. In addition, Erik who does the detailed measurements and installation is a MASTER CRAFTSMAN at installation and a fine quality end result. I had a window here that had been painted closed, that he freed up without breaking the glass or damaging any of the perimeter casing. Re-​roped it so it is tied into the weights inside the wall, and now it opens and closes after so many years of being painted shut. He also helped weatherstrip it. So impressed with his skill (and I know the difference) Some companies have what I call «have skill saw, will travel» and they can really hack up your home, you can end up with windows that leak, or worse. If you want top materials, superior skills and who I consider to be the best available: then contact Cherry Creek. Locally owned, small business passed down from dad to son (started on Vashon Island) I am now entering my third purchase from them and could not be happier. (Another purchase was storm windows for the original closet windows that I wanted to keep, but they were no longer square to the opening. I kept the original closet windows on all four corners of the second floor and got FABULOUS storm windows that I simply ‘push out’ (they were installed with hinges on the exterior) when i want air to come in the window, but I can close the storm window and it is 100% weather tight from wind and rain. If you care about your house, want good materials, and work with the company that is high skill and ‘gets it’ — AND is local: then go with Cherry Creek. Pat Davis, West Seattle

I really put window companies right up there with car salesmen — that is because I had a very bad experience with another window and door company (all right, I’ll tell stories — NW Window and Door). They measured, ordered the windows, ordered the wrong windows that did not match my 1910 bungalow, and made me pay for the merchandise anyway. I still have those windows (Marvin, EXPENSIVE) gathering dust in my garage. Grrrr…
So I was very pleasantly impressed when Cherry Creek sent Erik out to measure, he knew all about my style of house and windows and ordered what we needed. A few weeks later, Cherry Creek’s able shop on Vashon Island made our custom windows true to the indiosyncracies of our house (plus they are made of local FIR, not crappy pine like you get from windows made elsewhere by Marvin or Pella), PAINTED THEM and INSTALLED them. Neatly, and on the timeframe promised, at the price promised.
And one window was ¹⁄₆₄^th of an inch off. Well, Erik could have glossed it over and told me it was the rain swelling the sash. But no! Without us even noticing the problem, Erik offered to have Cherry Creek build a whole new window to fix the problem. No charge. Just wow.
I am so happy with the excellent product, the wonderful service and the way these folks do business that I have ordered more windows. And when we do work on the back of our house that requires custom french doors, I know where I will shop.
These guys are a local business with high quality and ethics. If you have an older house, they deserve your business