Chan Gregory K MD

I came to see Dr. Chan for a rather benign tonsil issue and walked out with a $ 700 medical bill for unnecessary allergy testing on his recommendation. I wasn’t told that the battery of testing would cost me that much, nor was I given notification that these were actually two different allergy tests that was being billed to insurance. Had they let me know, I would have opted to stop after the first test. When I tried speaking with the billing department, they gave me the run-​around. Once I actually spoke with Dr. Chan’s nurse about it, she said she would speak to the doctor and get back to me. Again, no call back. I finally spoke to a billing representative who actually spoke to me instead of transferring me to the ether. She said that she’d pass my issue along so that it could be reviewed. I was supposed to have received a letter about the billing review, but I just get the same bill over and over. I did get repeated calls from the allergy test technician, however, who wanted to get me on expensive allergy treatments right away for my severe allergies for which I have no symptoms. I’m sorry to say that Dr. Chan and his allergy testing, although perhaps helpful to some, is a complete scam (at least in my case). It is a nightmare dealing with this clinic and I have yet to receive a call back for a resolution on this matter. They have been grossly unprofessional.

I have seen Dr. Chan on and off for about the past 20 years or so for my allergies and most recently to help me with my left ear, which apparently was in desperate need of cleaning. I had just dropped in after seeing my primary care doctor nearby at the Polyclinic to see if any of the doctors at the same office as Dr. Chan, could help me with my ear. They were all very busy that day, but Dr. Chan was kind enough to fit me in to help me with my left ear that I was having some problems with at the time.
Dr. Chan is very gentle but thorough and he does a great job of putting patients at ease, even if they are very nervous, which I often am when someone tries to stick something in my ear.
After I saw him, my ear felt so much better — it’s really best to have a doctor clean your ears, since you can’t even see what you’re doing if you try to do it yourself. He is a great allergist as well and he has helped me with that also.
Since I am a vocalist and music teacher, my ears are pretty much the way I make my living, so of course they are of the utmost importance to me. He is very tolerant and he didn’t even mind when he was cleaning out my ear and I started singing Schubert’s «Ave Maria» (I know I can be really loud!) to keep myself from flinching or Unilocaling… no pun intended!
He is a very good doctor to see for ear, nose and throat problems as well as allergies.

I went to see him for a bad ear infection and I thought he was great. He offered to clean it out, but was sympothetic when I said it would be too painful right now, so we are waiting for the antibiotcs to do some work for a week first. Maybe others need more hand holding than I do, but I thought he was very pleasant, efficient and knows what he is doing. I also mentioned a few other concerns, not related to my appointment regarding my thyroid and he immediatly offered to have it tested if I wanted, which I decided to do.

I saw Dr. Chan for a severe nosebleed that wouldn’t stop and while I’m grateful that he got it to stop, the whole procedure was handled in a very unprofesshional manner. I am pretty sure I should have been sedated for the procedure and I was wide awake for the whole thing, with my young children just outside the door. There were equipment malfunctions, the nurses couldn’t find items the doctor needed and we were crammed into an office the size of a closet — myself and 3 adults. I had to repeatedly tell them to close the door so my little 5-​year old didn’t see the horror of the procedure. I am still struggling to recover from the procedure 2 months later and I believe he has caused permanent damage to my nose.

This is one doctor that was truly unconventional in a bad way. I’ve had many doctors due to allergies of all sorts and still haven’t really found one that I like in Seattle. Dr. Chan had no «bedside manner» so to speak. I would start saying something but then he would interrupt me by asking me a question or saying something else. How is he suppose to diagnose me if he’s not listening to what i’m saying while he’s talking at the same time.
Secondly, I had gunk (mucous) build up in my sinus and his suggestion is to pat the side of my face for it to drain. So, he proceeded to pat the side of my face. He did not ask for my permission if it was appropriate to pat my face in that way. This has never happened in all of my history of otolaryngology doctor visits. Like I said, this is new to me or is he still practicing in the dark ages. I just wanted to get out of his office as quickly as possible. It was humiliating for me to be handled like that. He just doesn’t have any manners. I would never want anyone to be subjugated the same way. I shudder to think if I needed sinus surgery by his hands!
So, be forewarn… worse doctor I have ever seen.