Cat City Boarding Resort

If I could leave a zero I would
Guy sounded like a total creep over the phone. I’d never let him in my house for starters…
Bad bad vibe and was rude and short on the phone.
Yuck

Super clean. My cat was boarded for a week. He did well there. Michael is a very nice man and you know cats are into him. I also love that the good kitties are out and socializing with others. Did not ask if my cat was given that privilege, but all the cats that were wandering the lobby seems really nice. I will definitely return for this service.

I don’t love the idea of dropping a former 5-​star review down to 3-​stars, but I don’t feel as if I have any choice after my last two interactions with Mike at City Cat. Truth be told, I’ve wavered as to whether this should be a 2-​star or 3-​star review but if I had written a review after my August interaction, it would have been for 1-​star, so I suppose either is an improvement.
August
We were headed out of town on a Friday morning to Sunday afternoon trip. I had arranged to drop my two cats off around 9:30, so I was more than a bit frustrated when I arrived at City Cat to find the door locked and no sign of Mike.
I called his cell phone. Voice mail.
Not wanting to simply sit in my car with two distressed cats locked in their cardboard pet carriers, I returned home and tried the number again. Nothing.
So I waited.
10:00
10:15
10:30
I was in a panic. The initial drop off time was set so there would be lots of time to be where we needed to be on time. But, by 11:00 we still hadn’t heard from Mike and we were in the terrible position of either leaving our cats behind — and having our diabetic cat, L, not received her insulin for 48 hours — or have our entire trip disrupted because we couldn’t leave the house on time. We opted for the former, making sure the cats had food, water and clean litter boxes and hoping that going without insulin for two days wouldn’t be too detrimental to L’s health.
About the time we settled into the flow of traffic on I-​5 my phone rang and it was Mike, apologizing with some lame excuse about his phone being forwarded to his landline so he wasn’t getting his voice mail while he was out of the shop.
In a curt tone I told Mike we were already on our way and that because he wasn’t at the shop when he said he would be, we were stuck leaving the cats at home. He made a half-​hearted apology and the call ended. I was furious and resolved to write a 1-​star review and post it here. I never wrote that review and although there are certainly alternatives for other cat boarding businesses in NE Seattle, when the need arose recently to once again board the cats, I decided to give Mike another chance. Maybe the incident in August had just been an anomaly.
I called him a few days before Christmas.
«Hi Mike, this is David S. I need to make an appointment to bring my cats…»
I never got a chance to complete the sentence before he interrupted me.
«I don’t have any room over Christmas.»
Uh, who said anything about Christmas? I explained that I actually needed to board the cats starting on New Year’s Day. Turns out, Mike had plenty of room. We confirmed dates and hung up. Unfortunately, the exact moment that the line disconnected I realized that I hadn’t told Mike about L’s diabetes and need for twice daily insulin.
I called him back immediately and got his voicemail. «Hi Mike, this is David S. again. We just hung up and I realized that I forgot to mention to you that one of our cats, L, has diabetes and requires twice daily insulin shots. I assume that’s not a problem as you’ve probably had plenty of cats stay with you that required medical care. But if it is a problem, just give me a call back to discuss. If I don’t hear from you I’ll assume everything is fine.»
No call back — everything must be fine.
At the agreed upon day and time I arrived at City Cat, cats, food, insulin and needles in tow. As I unpacked the cat carriers I picked up L and told Mike that this was the diabetic cat and here is her insulin.
He looked at me dumbfounded. «I don’t know anything about a diabetic cat.»
Me: «Umm, well I left you a voicemail about it, immediately after we set up the appointment to bring the cats here.»
Mike: «Oh, well I don’t listen to my voicemails. I just delete them. Just the other day in fact I deleted eight without ever listening to them.»
I kid you not. That is exactly what he said to me!
Me (stunned): «Is this going to be a problem? I’ve got an early morning plane to catch and I need to know right now if I need to scramble for some alternative options.»
Mike: «Well, no. I guess I can give her the insulin. Just give me your vet’s name and number in case there’s a problem.»
Oy!
I felt tremendous guilt leaving my cats behind and wondered whether I’d actually see L alive again. What a lousy way to start a vacation.
Happily the cats seemed to do fine — although they were certainly happy to come home. I was a bit chagrined when I arrived back at City Cat and found the medical instructions hanging on the wrong cat’s crate, but Mike assured me that the right cat had been receiving her insulin. I guess I’ll take his word for it.
What choice do I have?

I’ve been coming here since I got my cat last year. The owner is so nice! I’ve never been turned away because it is too full. The cats can roam around and socialize if they are able to get along with the others. Toys and posts for the cats to play with. The cat «houses» or whatever they are called are pretty big. Two story little houses. Prices are decent :) I already have another stay scheduled for my cat. I will continue to come to city cat when i need to board my cat! Awesome place.

City Cat Boarding Resort was a great place to board our cat, Mischa for a week long stay. Mike is a great guy and very sweet to all the cats. Unlike other places we’ve boarded her («cat jail» as we’ve called them), City Cat has huge kitty condos and the cats get out to roam often (so long as they’re being nice). Truly is a cat resort — lots of toys to play with and fish tanks to look at – and no dogs. Reasonably priced at about $ 15/​night. We’ll definitely board here again.

This is a great place to leave your cat for a short or long-​term stay. Cats only, so there are no barking dogs. Mike, the owner, has custom designed several spacious «kitty condos» instead of cages. You can rest assured that your kitty will be safe and comfortable here, without the stress of barking dogs.