Budget Blinds serving West Seattle

We purchased a new home and needed window coverings, bro after reading reviews, we decided to give Budget Blinds a try. Very pleased with our whole experience using Budget Blinds. Caleb came to our home and brought different samples to choose from and made the whole experience easy for us. Caleb was even able to get us a new home owners discount, which was awesome and saved us a ton of money as well. Jake the installer was fast and prompt with the install and did a great job. I highly recommend Budget Blinds as they have excellent customer service, the best prices and a huge selection to choose from.

Very pleased with the customer service and accommodating attitude of Kendra, Parrish, Angela and the entire team. High quality products which are well supported by a local west seattle team.

I very much recommend this BB location. The in home consultation was great. The perfect mix of listening to what we want but also helping us make decisions by providing help information and opinions. The cost was great. The workmanship on the final product is outstanding. A lot of care was taken in the details of the final product. Details that I wouldn’t have even thought of mentioning during the order process. AND, my husband and I were not satisfied with the height our curtains were hung at and there was no hassle at all to have the installer come back out to re-​hang them.

Very responsive and quick and they worked with me to get it all installed before my big Super Bowl party! Thank you very much!

Great staff. The woman who came to our house helped us choose the right colors and textures. They had great deals, including a 30% discount for just moving in, and they also were able to upgrade all our top /​down blinds to cordless for no extra price. It ended up being a great deal. The installer was awesome. We had one broken one which the replace and reinstalled as soon as they could. I never had to nag them once about it!

Really wonderful crew there at Budget Blinds! I had purchased blinds a few years ago. When a consultant came over to my home, she was extremely helpful in discussing with me all the choices for what would be best for my home. She had many samples, and we talked about translucency, privacy, etc. She took the time for me with no pressure. One of the blinds malfunctioned recently due to wear and tear with the string breaking. I called the business up and found out that the blinds were still covered under warranty. I then called back to find out how to remove them to bring them in. It turned out this was a slightly older version and so they researched the connections and called me back with instructions. They had tried it out in their showroom first before calling me to explain to me over the phone how to do it. I really appreciated the extra effort to assist me. When I came in to pick up the repaired blinds, they were also helpful and assisted in taking it out of the box and explaining the different parts that were included. All of this was for free. From beginning to end, the staff has been very friendly and helpful.

Ordered blinds and drapes for my new house. When they arrived (quickly!), we realized we had a miscommunication about the size of drape. Kendra was super responsive and resolved my concerns quickly. Waiting for new drapes to arrive!

We are new to West Seattle and purchased a home that needed blinds. We contacted Budget Blinds and they were extremely helpful from the first phone conversation. We scheduled an in-​home consultation, and they were even thoughtful about what time of day it was scheduled at so they could get the best sense of the light and environment.
During the consultation, Rachel took the time to answer all of our questions and talk to us about our options. We make a decision on our blinds and felt we received a fair and competitive price.
The blinds needed to be custom manufactured, and Budget Blinds kept us updated throughout the process, and then we scheduled an appointment time for the installation. The installer Jake was extremely professional and his work was perfect. He was also very patient with our overly-​friendly dog. :-)
We were really satisfied with the blinds overall. We selected the top-​down/​bottom-​up style and added black-​out lining for the blinds in the bedroom. Unfortunately, after about 6 months with the blinds, a few of them started to malfunction — one was warped and another had issues going up and down.
While we were disappointed about this, we contacted Budget Blinds and they were extremely responsive to our concerns. They sent Jake (the installer) out to assess the blinds within just a few days. He made a few adjustments and also took one of the blinds back with him to look into further.
After looking at the blind, Budget Blinds indicated that there was an issue with the manufacturer of the blinds and contacted them on our behalf to have replacements issued. The manufacturer pushed for us to exercise our lifetime warranty, which we did not want to do since we felt the defect was their fault and too soon within the original installation. Budget Blinds supported us in this decision and advocated for us.
Thanks to Budget Blinds, the manufacturer re-​made every one of our blinds (not just the defective ones) and we maintained our lifetime warranty. Jake re-​installed the whole batch and everything is working perfectly. We are extremely satisfied.
Budget Blinds exemplified customer service and good communication, and I would give them my highest recommendation.

I would not recommend Budget Blinds of West Seattle to anyone!
Their products are overpriced, they are reluctant to come out after the initial visit, especially after you have paid your balance in full, and in my case they absolutely did not design at all well for my living environment.
Facing west, careful consideration should have been taken into account for evening sun, and noise. Instead of recommending shades that would manage the light and heat, they designed shades that did not address other one of these issues, and charged me $ 1300.00 for the product.
After that I called several times, and expressed my problem and discontent with the installation. They were not willing to work with me at all to resolve the poor design. They would not come out and review the issue, even though I lived very close to the shop. The demanded that I take images and email to them. The worst customer service I have experienced in a long time. Their solution was to add block out roller shades for another $ 750.00! No thanks!
They were rude, and difficult, and what is comes down to is that they were not willing to take responsibility for their mistake in these poorly design custom shades. When I hire someone that I believe has expertise in an area, I expect them to help me find the best solution possible for my needs.
The only polite person in the bunch, was their installer, and his name is Jake. He was surprised to hear about my issue when he came to un-​install the custom shades and re-​install the aluminum shades that were original to my apartment. He did say he would mention my issues to the management, but I told him not to waste his breath.
And after all that, they had the nerve to charge me for his time. He was very polite and apologetic. He helped me box up the $ 1300.00 mistake so I could put them in storage, but really, I should have tossed them in the garbage, since they will be of use to no one, especially me!
Extremely disappointed!!!

We finally got window coverings for our new house, and my husband and I are very satisfied. During our free consultation, Kendra came over and gave us great ideas and options that fit our taste and style. She was so nice and spent several hours with us, including calculating all the prices. We were kind of shocked by the costs initially, but we realized it was quite comparable to another company we were considering. We had to wait many weeks for the installation, so they provided us with free temporary window coverings for our bedroom.
We chose window film for the two bathroom windows (a smaller one and a much larger one), which gives a slightly foggy appearance but still lets in light. During this installation, the guy made a mistake and used the material for the big window on the small window, so there wasn’t enough material for the big window. When I inspected his work, it was not pretty. The film was so jagged on the edges and it was very uneven. On top of that, he ran over part of our yard with his van as he was leaving. I was so flustered and then my husband called to report the whole situation. Thankfully, they were very receptive to our feedback and concerns. They immediately fixed the situation, got another guy out to our home the same day to work on the film, and he took his time to make everything right.
A month or so later, they came back to finish the coverings for the rest of the windows. With only two guys, they finished the job in about 3 hours and they did a fantastic job. They were both professional, detail oriented, and respectful. We are so happy with the results. We got black out shades in the bedroom, honeycomb shades throughout (some top down bottom up, some with infinity loop), nantucket for our living room, and slider panel for our dining room window. Everything looks beautiful, from the color to the fabric.
Overall, I would recommend Budget Blinds because of their great customer service. I think the wait time was a little bit long (about 5 – 6 weeks), but like I said, we are pleased with the results.

I recently purchased a home that needed shades and blinds. The initial design consultation was great and we were given lots of great ideas. Everything was measured to custom fit our windows. We came across a few stumbling blocks with some flaws in one of the shades that was reordered twice. Instalation of the same blind also required extra vists, because the home I live in has settled and created difficulty. They were very appologetic in the process and even got us a gift card for the hassel. The end result was worth the delays and I would definately recomend them to others and use their service again.

I’d definitely recommend Budget Blinds if you need window coverings. They have outstanding customer service, their prices are affordable and the product selection is great. Kendra, the owner, was actually the one who came to our home consultation and was more helpful than we could have ever imagined! She really helped guide the experience while working with our budget. We were ecstatic with the results.

We have had Budget Blinds from Kendra and Parrish for 4 years. They were done in our home and salon. Kendra is spectacular at helping narrow down the choices. We did this at the end of a horrible remodel and I couldn’t make anymore decisions. She was awesome. Kepp up the good work.

I very strongly recommend Budget Blinds of West Seattle. I recently moved to West Seattle, purchased a 96 year old house — with paper «staging blinds» that had been hanging in the windows in this adorable house for 6 years. I contacted Budget Blinds of West Seattle as I read many good reviews on Unilocal and I wanted to buy locally. Co-​owner Kendra listened to my concerns, both the clean look I wanted and the financial restrictions. I did not think I could afford more substantial options. Kendra loves older homes and knew that plantation shutters would look amazing. She measured and quoted both the cell blinds I was sure I wanted, and also quoted the shutters that definitely suited the integrity of the house. I am so happy that I kept an open mind and listened to Kendra — a true professional. The installation of my shutters was done by her husband, the co-​owner of the business and a great installer who has been with them for years. Awesome job — very fast and very clean! The office personnel were very friendly and kept me informed through-​out the whole process. It is wonderful to find such great customer service and quality care. Thanks. Lori H.

I am not one for doing reviews, good, bad or otherwise, but my experience with this franchise was so positive, I wish the owners nothing but good fortune.
My neighbors did business with this franchise, and that’s how I learned about this retailer. My neighbors bought custom faux wood shutters, which is what I wanted also. In the spring of 2010, I contacted this franchise to schedule a consultation. The co-​owner Paige accommodated my schedule and got me the appointment time that worked best for me. She spent a solid hour going over options. I never felt rushed or pressured.
Since I wanted shutters for a bay window, she contacted her husband Parrish to come out and measure. Again, Parrish accommodated my schedule and took a good amount of time to measure the bay window and discuss options.
Fast forward almost a year later, I took the plunge and placed my order. The office staff still had my quote. To ensure that my order was accurate, they suggested another consultation to review the initial quote. I like this because it suggests a commitment to ensuring a successful install and order. Again, the franchise worked to get me an appointment that fit my schedule.
Although my quote was nearly a year old, pricing was practically the same. I placed my order and was quoted a lead time of about 4 weeks.
Like clockwork, my blinds arrived about 4 weeks later, and the franchise scheduled the install. As expected from my prior meetings, the installers arrived right at the scheduled appointment time.
Here is where I really formed my opinion of this franchise. One of the shutters was slightly out of spec. Parrish, the co-​owner (and also assisting with the install) pointed out the defect to me and offered to warranty it out. I didn’t have to ask or point out the defect. This demonstrates initiative, attention to detail and taking a proactive approach to ensuring a satisfied customer.
And did I mention the shutters? Great quality and craftsmanship– and I’m extremely picky. Excellent quality and value for faux shutters.
In short, this Budget Blinds franchise exceeded my expectations. I couldn’t be any happier.
I

We recently had Budget Blinds install some roman shades in our tilt-​turn windows. The installation required some customization and ingenuity, and they did a great job. The blinds were on-​time and very cost competitive. Everyone from the estimator to the installer were professional and pleasant to work with.

Parrish was professional and friendly when he did our initial consultation. The installation was extremely fast and our blinds look great. We would definitely use Budget Blinds of West Seattle again.

I highly recommend Budget Blinds to anyone looking for window coverings. The office staff worked diligently with me in order to schedule my initial consultation, and although they weren’t doing home consultations during a specific time frame, they were able to fit me in — going above and beyond what I expected. Paige went through many blind options with me and discussed the premium blinds I wanted and compared them against a comparable brand that saved me money but didn’t compromise on quality. Paige understood exactly what I wanted in each room and by working with Paige I was able to determine the most important factor for each window covering we chose (i.e. black-​out shade in the bedroom, regular shade in oversized hall window, dual french door shades in heavily used french door, but all in one shade for seldom used french door onto small balcony). This saved we money and allowed me to customize my shade options for each window.
I can’t say enough great things about the installer (I think he’s Canadian). He was very efficient and packed out everything he brought into my house. I swear, half the time I didn’t even know he was there (and I had the security company at my house during the same time frame and was also trying to work from home). The installer gave me some great tips and tricks on using the blinds and took time to show me how to properly operate each of the different window coverings he installed.
Buget Blinds have a fantastic staff, each person I dealt with was incredibly friendly and personable. I honestly can’t say enough good things about this team. They stock a wide variety of window coverings to suit even the most persnickety of people.

We felt like the choices of blinds were rather limited (though we kinda expected this because of the word «budget» in their name).
Turn-​around time was abysmal… made worse by the fact that *we* had to contact *them* to find out, after several weeks, why we hadn’t heard a word. We assumed it was their job to keep track of status… *especially* if the manufacturer is having a problem.
The last straw: when our blinds finally came in, the «soonest» they could install them was another 8 day wait.
For the (same) cost, (equal or better) quality, and (much better) service/​turn-​around time, we’ll go back to Home Depot next time.