Buddys Home Furnishings

The buddy’s home furnishing in Houston Texas on highway 6 they suck they are rude or disrespectful and no I write them a one

Not happy at all with this place! It’s a long story so I won’t write a novel because I know I don’t read novels on Unilocal!Lol. Anyway basically I paid 3 installments foe a piece of crap laptop. This thing can’t be new… I ve had nothing but problem s with it «for a new laptop» first payment was 107.00 second was 50.00 some to exchange dell for hp. Third was 322.00. Last one was 354.00… really. I had no idea I’d be paying close to 900.00 for a lap top!!! This place is a rip off. Don’t come here. Do not recommend nor will be back!

Buddy’s staff is super sweet! I stopped here unexpectedly after having lunch in Tukwila, when I suddenly needed a bathroom PRONTO. I ran into the store begging to use their restroom, and they were so accommodating and wonderful. I don’t know much about their furniture, but in terms of customer service, these guys get five stars!

So, I thought I would share my HORRIBLE experience with your Auburn location this last week in hopes that other buyers will read and venture else where.
To start, I have been a customer with your establishment since it was quality rentals and have always received great customer service. However, since there has been new employees and management customer service has dropped drastically. This last visit has made me change my mind completely about EVER doing business with them AGAIN!!!
So this last Monday 11/​17/​2014, my bf and I came in to make a payment on our existing account and we started talking about getting a bedroom set. We walked the floor and found one we wanted and was set up with a delivery date. We also had voiced that our 3 items needed to be serviced and fixed and scheduled this at the same time.
The delivery guys show up at 10am Wednesday 11/​19/​2014 and we were still in the process of removing our old mattress and box spring. So my bf suggested they could start on the repairs for the existing accounts items while we clear the rest of the stuff out of our bedroom.
One guy proceeds to stand in our doorway still holding the items for the bedroom set, while the other one starts repairing a door on out entertainment center. As the guy is repairing he is continually saying «we don’t have time for this.» and «We have a more important delivery we need to take care of» and «they are moving too slow.» I then have made it clear for the other guy to start bringing in the bedroom set and start setting it up. The guy that was fixing the entertainment center started fixing the leg on my preleased couch that was busted. He removes the leg and reattaches it wrong and causes a huge scratch on my hard wood floor. He then suggests that it was somehow our fault and said «its not that bad.» By this time I am very angry and frustrated at the customer service and lack of respect. They finish setting up and leave. I get ready and head to the store to show the manager Mark the scratch and to let him know what happened. He apologizes and says we will take the remaining amount off the couches for you. I was like great, thank you so much and we went on our way.
Then last night at 1:30 am, the bed set collapses with us on it. With further investigation we see that these men that set it up failed to screw the underboards to the frame!!! It caused the whole bed to fall and destroy the foot board attachment and the underboards stands.
So today 11/​22/​2014 we went down to discuss the issues we had and the fact that we have an infant daughter that sometimes sleeps with us and what could have happened. The guy Dre was very apologetic and explained along with a colleague that they have had problems with the set we purchased at that they DO NOT want to give us the same set in fear that the same thing will happen. We pick out a completely different set and was told by Dre it would be $ 127 before taxes per month for the new set (less expensive then the previous broken set) and that they would make the 4 months same as cash equal to the last lease agreement for the broken set. I was like great they see the mistake, see that they messed up and were making it right! NOPE!!! ALL THIS WAS A LIE AND A WASTE OF TIME! Mark comes out and explains the one we want is MORE expensive then the set we got and that he can replace the broken one with the same model. OK? SO WHY WOULD I WANT THE SAME MODEL WHEN YOU JUST TOLD ME THAT YOU HAVE BEEN HAVING PROBLEMS WITH THE MODEL TO BEGIN WITH? I told them I wanted a refund!!! They are coming to pick up the bed on 11/​25/​2014. I will NEVER EVER purchase anything from buddy’s again. I will take my business to Rent A Center or Aaron’s. I will complete my payments on the stuff I am almost done paying off.
BUYER BEWARE!!!

Okay so I don’t make that much money, no secret there, and I’ve been going to Quality Rentals for years now. This location in particular I have only been going to for almost two years.
If you’re not familiar with the business, you rent things from electronics to living room sets to bedroom furniture. You have the choice to rent weekly, monthly or to own. Basically its like using a credit card to buy something, but without having to go through a credit check. Of course that means even if your account is in good standing with them, it won’t be reported on your credit.
I’ve got my living room set and LCD tv from them so far, nothing I need as of late. It took me about an year to pay off my sofa set, monthly payments then paid off remaining balance. That’s the other nice thing about their business is when you decide you want to pay off your balance, they take 50% off. So pretty good deal if you can do that sooner than later.
Service is exceptional with a friendly staff. They do deliver at no extra cost and if you happen to forget to pay on your due date, they do give you a courtesy call the next day. Not to worry, they are extremely nice about it and work things out with you. Far better to work with than those credit companies.
If you live in the Rainer Valley and can’t afford a high priced household item right away, I recommend giving this Quality Rentals a thought. Although I wish it reflected on my credit, I do like that there’s no credit check required especially in this economy.

Bad location for a place like this. Nice items though