Blue Sky Cleaners

Took my wedding gown to be dry cleaned after getting married in the snow. It was returned to me still dirty. The boy who helped was very kind, but when I went to view the dress prior to having it preserved I was supposed to use «viewing gloves» to keep the dress clean and was not told to do so (I noticed them in a bag with a note on them after). The woman who was persistent in communicating prior to me bringing in my dress to be cleaned offered $ 20 off for that issue, but nothing was done to clean the dress further. She just said that it was in the formal price quote that it may not come clean… I understand that but I got a stain out with a Tide pen and they couldn’t get it out with dry cleaning??? I paid $ 200 (!!!) with the discount to have a dirty dress returned to me.
Very disappointed in the quality of cleaning and customer service.

Had to stop by and give a good review, because something must have changed since those bad reviews. The prices are a little high because they are non-​toxic, and they offer free pick up and delivery.
But the service is great– I seem to go in when Nic is working, he remembers my name and is easy to do business with. I only dry clean dress shirts and slacks, which always come back clean and well-​pressed.

Love Blue Sky Cleaners!
I’m surprised to see all of the negative reviews. I’ve only had good experiences here. After doing some research and looking for a non-​toxic cleaner I came across blue sky on Unilocal.Fragrances and chemicals really irritate my skin so I thought I’d give it a try. My clothes are always ready on time, they look brand new and clean and the girls are always super friendly. It’s definitely more expensive than other dry cleaners but if you have sensitive skin as well as pricy clothes its worth it. Whenever I’ve come in its never been crazy busy so I’m always able to get in and out right away. Give it a try and I’m sure you’ll be satisfied!

Should have known to check reviews before going to this dry cleaner. Would give zero stars if an option.
Not only did they hang my $ 300 wool knit sweater on a wire hanger to stretch out two pointers at the shoulders, but they completely shrunk it in the process of dry cleaning.
Would have happily kept my pollen stained sweater at the cost of being able to wear it again.
When the manager was called to explain my situation, she told the front desk employee to offer me $ 5 off my next dry cleaning. Right, because I’m going to be a repeat customer.

Wow… lots a bad reviews. We have had a great experience over the lat 4 years. We drive here regularly from skagit county because we have chemical sensitivities, and this is the only non toxic option in the NW… unless we do the ironing ourselves… ha.
The folks have been real nice and courteous to us. Prices are a tad high, but what price your health? Anyway, I would recommend if you have chemical sensitivities and care about the environment. Our clothes come out great. They call super promptly if there is an issue of concern to get our opinion. We have had some cheap shirt buttons crushed nut that happens at all cleaners with those giant ironing presses. They always fixed it. I have also used their alteration service to satisfaction. Not sure why so many other folks had inconsistent service. We have not experienced that.

Great for dry cleaning in my experience. Do NOT send them any alterations. My experience was horrible. I had to take the work to another tailor to repair the work that Blue Sky tried to do.

Great service!!! The ladies who work at the UVillage location are awesome! Any special requests are taken care of and they will even call you when you dry cleaning is finished if you ask. Just great customer service all around, thank you!!!

Super high prices, super terrible customer service. Emails and calls go unreturned half the time, cleaning takes at least a week, and the website is an uninformative pain to use. I intend to find a different Eco-​friendly cleaner after trying to work with these folks for several months.

Run, run, run away. Blue Sky Cleaners just took over a formerly outstanding business where my clothes were always beautifully cleaned. But since Blue Sky’s arrival not one order has arrived without wrinkles, missing buttons or other problems. Have to admire their gumption – the prices were jacked way up to honor the plummeting quality.

This was my first time going to this place and from the second I walked in, the service was terrible. When I walked into the building it took a few seconds before the young girl who was sitting behind the counter even noticed I was in the shop. She then got up and continued to talk on her cell phone with someone and started typing on the computer. No hello or acknowledgment that I was standing right in front of her. Then she asked if I had been there before. When I replied no she pushed a piece of paper to me while she continued to talk on her cellphone and said name, number, and email. She then typed in my information and handed me a slip with an incorrect spelling of my name. She also told me to take the suit off the hangers and garment bag myself because they use different ones. After she told me that it would be ready next week, I asked her if she knew that I came in for alterations/​repair and she just gave me a blank stare…
I then asked if it was possible to repair a hole on the sleeve and a tear on a seam and without even looking at it she said, (while still on her cellphone) «Oh yea they can definitely fix that ill just update your ticket… If they can’t fix it they’ll call you.» I walked out completely amazed at the lack of attention to the person right in front of her and the blatant rudeness of continuing her personal call instead of figuring out why I was in the shop.
15 minutes later I walked back in and took my suit back to take to another cleaner.
P. s. She was still talking on her phone…
BS Cleaners, If you don’t have the time to pay attention to the people standing right in front of you then close up shop, don’t put on a façade of an upscale, eco-​friendly establishment and give half-​ass service.
Thank you for wasting my time…
For anyone reading these reviews for a great cleaner/​tailor, skip this place and go to Campus Cleaners.

I am happy to support this business because it is good for the environment.
The prices are SCARY HIGH.
You get what you pay for, I guess?
The customer service is sometimes amazing and sometimes not amazing. Just depends on who is working.
I haven’t used the pick up or delivery service but that’s an option.

I can’t say enough great things about Blue Sky Cleaners. I love that they’re non-​toxic and the personal care they take to make sure my clothes are in great condition. All of my items are always hung and folded so nicely.
All of the employees are great — Sabi in particular is very personable and a pleasure to work with.
I have to mention that I recently had dropped off a blouse to get cleaned and after a few days if not coming back I got a call from one of the managers explaining that it had been stained after I dropped it off and that they couldn’t get the stains out therefore they were going to buy me a replacement which they did! I got the same blouse, brand new, and they picked up the entire bill. That’s great customer service!!!
They’re not «cheap» but it doesn’t break the bank and I like knowing it’s the eco-​friendly option for dry cleaning.

I dropped off 4 items at the University Blue Sky and they told me delivery was free, so I said «why not?». I was told I’d get a call and that my clothes would be delivered to my house in 3 days. Seemed kind of a long wait for me, but I wasn’t in a super rush so it’s fine.
4 days later, I call and leave a message asking where my clothes are. Very polite. No call back.
I went back to the University store and the dude (and he is a total dude) said that it seemed they were still at the factory — 2 weeks later! He said he’d find out what was wrong and give me a call. No call.
I went by the factory on 15^th Ave to pick up my dry cleaning and the woman there was super nice and apologized and paid for the whole thing. Thus, the 2 stars (otherwise, it’d be 1). Not sure how other stores are but the University one SUCKS… I think I’ll try a different one before giving Blue Sky the boot completely.

Awesome toxin free dry cleaner.

Terrible experience here! I really wanted to like blue sky because it is eco-​friendly and has free pick up and delivery. It sounded great. Dropping off my things was the first sign of problems. I gave them 6 shirts, got a receipt for only 5. Had to go back in to get it fixed. Then, picked it up (was not ready very quickly) got back 6 shirts, but only 5 of them were mine. The 6^th one was MUCH larger than all the rest and had someone else’s name written in it. I was told they would check the warehouse and call me. They did not call. So, I called myself. They gave me the direct number to someone at the warehouse. I called, left a message. No call back again! Finally after another call, I got a call back and described the shirt, told them the name written in the one I received. Of course, she said she would call back. Nothing again. Finally, I called again and spoke to her. They did not find my shirt despite the fact I gave them the name of the person whose shirt I got. They didn’t even bother to try to find it through the name though I’m guessing that person has my shirt. Didn’t even ask me to give back the other person’s shirt though I am sure this person was calling the same way I was. Eventually I was told to email to get a refund for the shirt. When I did that, I received no response until I re-​emailed asking for confirmation. Giant waste of my time and efforts. They obviously couldn’t have cared less about the inconvenience and didn’t apologize about it until the final email I received back for confirmation. Unorganized company and bad customer service. Stay away.

Stay away from this place!!! I dropped off my bag in May, and got it back in June. It was a pink Juicy bag, and it got brown spot on the pick suede when I picked it up. The manager at the plant kept telling me the spot was not a result from the process. And she would not shut up on the phone while we has a conversation. She never listened and never apologized. My friend called her for me and had to said, can you please just let me finish my sentence” so so so so many times. Its been almost 5 months, and I still have not yet received my bag. When I called back the plant, the manage accused me that I was the one spot the bag, not them!!! are you out of your mind??? I am just very very very very pissed about this store, and I don’t anyone to undergo the same frustration that I went through. I will definitely write a compliant to the Washington state government and report this. DO NOT GO TO THE STORE. BAD SERVICE, BAD MANAGEMENT, AND THEY WILL RUIN YOUR BAG!!!

How could you go to a dry cleaners that uses chemicals? That is just a bad decision for your health.
Therefore, you have to go here.
Well, my silk curtains were returned to me creased over the hanger, and puckered along the seams. Oh well, I just got a price adjustment.
One pair of pants was shrunk.
I have actually taken to laundering and ironing dress shirts myself so I don’t have to go there very often.
Overall, this is the only healthy option. So even though quality controls are definitely lacking, I will continue to support the business.