Belfor

One of there employees was parked in front of our house in Black Diamond. As my wife asked if they needed help the guy in the car went off. Calling my wife out her name, Disrespecting my wife and using language I wont post calling her names. Saying her car is a POS and he is better then her. As this guy continued to belittle my wife he also threatened her.
I am so glad I was not home and hope that this idiot is fired. I doubt She will get an apology but know I will do my best to let everyone know what a jerk he was and how they threaten my wife!!!

I had home accident occur and my homeowners insurance recommended that I use Belfor fix the problem. Lets just say, I am very disappointed in this recommendation. It took Belfor almost 4 months to fix the damage to my garage, they frequently did not answer or respond to my phone calls, Wade Killian, and overcharged me in the end.
I would suggest using someone else.

The office in Riverside, CA did not return my call for an estimate since 9÷04÷13, and when I spoke to the GM, Kurt Vergoef, today, he refused to send anyone because I refused to show him my insurance estimate which had already been «cashed out». The decision on which company I would use for remediation and reconstruction was up to me. He insulted my intelligence by saying that he had «an agreement with my insurance company» and I advised, «they never said anything like that to me, and in fact, they said, you can do anything you want with the check». I asked him to put his statement in writing to me and he refused. I believe he refused as he knew it was a lie and was an outrageous one at that. He then said, «sorry we can’t be of help to you».
I note that most of the good reviews on this site are from «other» states. I hope Belfor’s CEO, Sheldon Yellen, who gets so much publicity in «Inc» magazine, etc. re: being «No. 1» in the restoration field, and being so «interested in PEOPLE», etc. initiates some training sessions with his new, three year old, office in Riverside. They are the most amateur, crude people,.with adversarial attitudes (the receptionist, Robin, refused to tell me who the CEO of the company was, and said I’d have to ask Kurt Verhoef… like it was a secret organization!!!).
And, Kurt Verhoef, talked to me like I was the creature from the Black Lagoon because I wanted an estimate, and an expert opinion. This is not a good company. Their goal is, in my opinion, to get the job before any other company estimates are secured, get the most money that insurance will pay, and know that figure before they give an estimate. And too bad for the client that gets cashed out. and refuses to play that game, and just wants a legitimate estimate.
This company should be investigated, as something is very wrong in how they’re doing business (with no government oversight.) It’s a billion dollar business and they’re in bed with insurance companies (per Kurt Vergoef) who give them carte blanche. My advice; don’t give them your business if you can help it (tell your insurance company you want more estimates from «other» legitimate companies and help break up their monopoly). L. Lawrence, Palm Springs, CA

My wife and I found mold in our daughter’s nursery before she was born. We contacted our condo HOA because we thought it was water coming in from outside. Belfor Senior Project Manager Brain Wilcut and his guys came out to our place found and found the issue. It took our HOA board a week to approve the proposal. Once that was done the work was finished within a week. They did an amazing job. Thank you guys!!!

On 5÷4÷11 we had a major fire in our home damaging the entire house. Belfor was called in and at first the demolition and removal of contents went without a hitch. Then the problems started — an incompetent carpenter who did shoddy work which they still have not fixed, a bad leak in a wall from a hole put in by — according to them — the plumber or heating and cooling contractor — who knows. Their response was to paint over the buckled paint and drywall instead of fixing it properly and repairing the hole. The estimator who was on the job was rude, nasty and heaven help you if you did not meet his demands as evidenced by him coming into my home and trying to bully me into signing the final authorization for payment before they were finished. It was a fight for them to do the garage which is attached to the living room wall which is where the fire started and most of the damage occurred. When they were told about the smoke smell I was told «oh yeah, we know but figured it was no big deal». And now they want further payment for work they still have not finished and want to blame it on me for my «inability to contact Belfor». I’m sure it has nothing to do with the numerous calls I put in to them before I left on vacation which evidently I was not supposed to do before they decided to mosey on over and fix what still needs to be fixed. I would get bricks and cement and finish my house myself if need be rather than call Belfor for anything ever again. They can continue to threaten me all they want but no one should get paid before all the work is done.
It is now a month after I originally started this post. I have been threatened, told the work was completed even though it isn’t and the foreman on the job wanted me to pay him before everything was done so that he could get his Christmas bonus. Everytime my phone rings and it is Belfor I think it is them coming to finish what needs to be done, but it is them calling to threaten and harass me. I wouldn’t let those people fix my dog house let alone my house. The shoddy workmanship is coming out more and more the longer we are home… and don’t even ask about the items I was told were ordered that I have yet to see or weren’t ever done. If Belfor shows up at your house, run as fast as you can to anyone else!

We had a terrible experience with Belfor. While under warranty on their new construction, our roof leaked twice. The first time they brought a team out and the job was completed slowly but adequately. By the next rainy season, the roof started leaking again, and Belfor refused to return our calls. We called for two months, until they finally sent someone to inspect their work. Weeks later, and without anyone ever returning my calls, they sent a certified letter saying our home was no longer under warranty and that the leaves in the gutter caused the leak. I had another contractor review the roof, and they verified that the leak was caused by Belfor’s poor workmanship, not the leaves. Furthermore, my contractor had verbal agreement from Belfor that they would pay for replacement of the roof. Belfor bailed on this too. Ross Michell and Steve Winthrow were the representatives who told me by telephone they would repair their work, and then bailed without even the honor of a conversation. Due to their poor integrity, I recommend looking elsewhere.

Our home flooded on Dec 12 (frozen pipe busted due to unusual cold weather in Seattle). We had significant damages (²⁄₃ of our home was impacted, we lost dry wall and all hardwood floors) and Belfor Property Restoration was the company selected by our condo association to manage repairs. Ted Sitterley from Belfor and all his contractors (drying/​dehumidifying, painting, carpenters, flooring, duct cleaning, etc) did remarkable work in our house to get everything back to normal in 2 weeks (record time given the extend of our damages, the Holidays and the busy repair season due to all the floods/​busted pipes all around Seattle.) We highly recommend Belfor! My husband and I couldn’t be happier and more grateful as our first son is arriving in any moment and Belfor went above and beyond as they knew how stressed we are due to imminent baby arrival. Thank you Belfor!