Basin Pacific Insurance & Benefits – Seattle

Always has answers to my questions, very quick turnaround for my requests, and very affordable insurance.
I would highly recommend Chris and his team at BPI because he makes insurance easy to understand and has my best interests always in mind.

I have been using Basin Pacific since I moved to Seattle over a year ago and Chris has been so helpful the entire time. Chris was able to assist me and get my entire account set up and ready to go by the time I officially moved to the area. He has been extremely reliable and responsive in any situation I have had and has been able to assist in any policy changes I have needed to make extremely quickly. He has done a wonderful job welcoming me to the city and has done everything he can to get me the lowest rate possible!
Highly recommend their services.

Chris is AWESOME!
I first purchased an auto insurance policy from him while working for a different agency 8 years ago when we moved back to WA from CA. Since that time, he has been trying to move me over to his new company, but had gotten me such a great rate that it was hard to beat.
Finally, multiple car changes and a new house later, Chris was able to find gaps we were unaware of in my previous homeowners insurance, provide us with better coverage and keep our payments low.
Chris has gone above and beyond with answering my MANY question, revising our policies multiple times and providing me with the peace of mind that if I ever have any questions, he will be available to help.
I definitely recommend him — his level customer service is rarely seen these days.

I switched to Chris & his team after being with the same agent & carrier for 10yrs and never receiving any follow up or service calls. Chris not only lowered my costs but increased my coverage! To top it off he followed up with a year later to lower my costs again without me even having to ask! No one does that these days. He helped my girlfriend get better coverage and we couldn’t be happier. Old school service with new school products.

Christopher Cook is a great guy. He worked with me to find the most affordable insurance we could, but while still not leaving me without adequate coverage.
Shortly after my purchase of a new vehicle I was in a collision. Chris helped on multiple occasions when there were questions about my coverage, and also when the rental agency stated that I didn’t have any more time left on my rental.
He is a professional who will go out of his way to take care of you and yours!

Chris and Mercedes were both super helpful and friendly! Not only did they help lower our monthly premium by a huge margin but they did a fantastic job welcoming us to the neighborhood.

Chris has been my insurance guy for about 10 years.
Not only is he a fan-​freaking-​tastic agent, he is a great friend as well.
He will take your call at midnight if there is an issue or a problem.
Mercedes and Chris provide a very strong customer based experience.

I found Basic Pacific here on Unilocal.Chris had everything ready to go when I came in. He made the process nice and painless and found exactly what I was looking for in an insurance policy. Great quality coverage and Chris is and excellency agent to work with, giving any of his time to you and any help you may need along the road.

Mercedes and Chris are amazing at what they do. I hear that Chris has been doing insurance for 18 years, it shows as he really knows his stuff. Mercedes, she offers amazing customer service. These two brokers responded to my needs and didn’t just try to sell me any cheap policy– they provided me with the exact coverage I need to protect myself, my family and my assets. Also, I had been with my current insurance carrier for over 10 years when I went to Chris and Mercedes, they were able to provide much better coverage than what I previously had with Geico and almost 1k per year savings. They work with something like 20 carriers, so this is the only way to shop. Also, they will take care of everything, claims, billing, answer random questions that I have without hesitation.
SEE THESE TWO! You will not be disappointed.

I was referred to Chris by a mortgage company that was requiring me to get set up with a home insurance policy for my first home loan. I was really reluctant to stray from the insurance company that I already had, but in order to get the right price for the home owners insurance as required by the loan underwriter, Chris convinced me to give up my old ways and try a new insurance company. Chris found the perfect policy for my husband and I, and we wound up paying a little less for our vehicles, with BETTER coverage. I was pretty amazed by that. He makes it a point to tell you that he’s gonna be there to help you if you need to file a claim or ask a question. No claims yet (HOPEFULLY EVER!!!) but I am confident that if I need to, I wont have any problems calling him up and asking for assistance.
I have to call Chris an «insurance nerd»…because he literally knows everything and anything about insurance, and is pretty passionate about what he does.
I highly recommend calling him up and seeing what he can find for you.

We changed our insurance to go with Chris a year ago. We are small business owners so having and dealing with insurance is a major priority. We are very happy with Chris, he is easy to get a hold of and knows his stuff. He gave us solid pricing all around also. For example our previous home owners insurance was $ 675 annually, with the same coverage through Chris it is now $ 325. He also got us term life insurance for both my wife and I. Life insurance for us was quite reasonable roughly 40 dollars a month for 20 year — 500k insurance. I also use recreational Mary Jane and he helped me get insured. We were under insured on our auto coverage with our previous agent. Chris advised us to have proper coverage on our auto coverage so we did. We do pay quite a bit more on Auto coverage as we tripled our coverage but I’m sure he would have saved us money if he was to match our previous coverage. Chris is a nice and fun-​loving guy, he might come across to those who don’t know him as a little sale-​sy but don’t worry you can tell him no and he won’t push you into anything you don’t want to do and I do believe he will put your best interest first.

I just moved from Los Angeles to Seattle in July this year and am so happy I found Chris at Basin Pacific. They have reinvented the wheel when it comes to selling insurance and it makes for such a pleasant experience. I needed renters insurance and fast! The policy I requested a quote for was small and I was treated so well. Not once did i feel like i was given the normal insurance runaround with Basin Pacific. They know what they’re doing and do it well! I highly recommend giving them call!

Chris is an expert and a gentleman. He provides the most personalized service I have ever experienced from an insurance broker!
I highly recommend Chis Cook and Basin Pacific insurance!

I needed to buy a car when I relocated back to the Seattle area from across the country, and obviously with a new car comes the need for insurance. Chris made the process INCREDIBLY easy — a few minutes on the phone and couple of details about myself and the vehicle later, and I was all set up with temporary cards emailed to me shortly thereafter. Our rates are great, as well as the coverage — we had no issues resolving a couple of claims made since we bought the car. Chris also helped us get to the bottom of some billing issues with the company that holds our policy, I think it was about 20 minutes from the time I called to when the issue was fully resolved.
I always refer folks to Basin Pacific for auto as well as renters, homeowners, etc. insurance. I can’t recommend them highly enough!

I needed to change insurance companies and I was nervous in doing so. I wanted to make sure I found an insurance company that was personable… that actually cared about my needs and what was best for me and my family at an affordable rate. That’s what I found with Chris. From the moment I spoke with him on the phone I could tell this was the type of guy that i wanted handling my insurance. I know I am in good hands. Thanks Chris!

I don’t say this about… well…any insurance agencies — or about insurance at all for that matter.
But BPIS ROCKS!
Chris is amazingly attentive, goes the extra mile to make sure the customer feels cared for, and is even willing to jump through hoops to make sure everything and everyone is on the same page.
Seriously, as far as the insurance process goes, Chris and the team at BPIS is the way to go.
Keep up the good work!