Atlas Van Lines Agent

I used this company for a local/​short move in Tacoma. They broke a television, an electric fireplace and my couch. They absolutely refused to fix or pay for any damages. After a long drawn out exchange with the company. I settled for an amount to try and get the furniture fixed instead of replaced. It was one of the most awful experiences I have had in moving and I have moved a lot being in the military. This company is not professional at all. The movers showed up late and took smoke breaks every thirty minutes. One even had his girlfriend there with him. They took a two hour lunch and then attempted to charge me for six hours of work. I paid them for five at $ 100 dollars an hour. They did not want to give me a receipt. He scribbled «paid in full» on a sheet of paper. After they left is when I discovered they tried to hide all the damages. I immediately called their home office to file a claim and sent pictures of all the damages. First they advised me that the damages were already there. Then they sent a furniture repair person to check out the damages. Then they charged me a $ 300 deductible. I questioned the deductible and was told that the estimate (with is a nonbinding estimate) had language about insurance. Their was no contract. I settle for an amount to repair my belongings less the $ 300 deductible. I wanted to end this awful experience and move on. I do not recommend this company at all. I thought Atlas Van Lines was a legitimate company. They are not!!! The Atlantic Relocation Systems is contracted/​affiliated with Atlas Van Lines. It is worth sitting down with a legitimate company to insure they have appropriate/​professional movers. It may cost a small amount more but I’m sure they will respect your property. I hope my mistake will help others. DO NOT USE THIS COMPANY!!!