Astro Apartments

I lived at Astro for a year and only relocated to move to a location more convenient for work.
The staff was very friendly in my experience — they were always responsive with any issues that came up (getting a spare lightbulb, responding to a request to repair a rooftop amenity, etc.) and were helpful with special requests regarding packages and things like that. They do a good job of being helpful but also giving you privacy. Their level of service is very good and they genuinely seem to do everything within their power to accommodate the needs of their residents. The building feels very clean, I always see the cleaning guys around mopping floors, cleaning the BBQs and rooftop furniture, etc. You can tell they want the place looking nice and actually care that the premises are maintained.
The building itself is very nice — two large BBQs on the roof, water views, spacious apartments with very nice trim and appliances. The walls are nice and thick so you seldom hear your neighbors. Parking garage is tight but there was enough room for reasonably-​sized vehicles, and it felt secure with building patrol hanging around.
If you want a high-​quality, quiet place to live in LQA with great rooftop amenities and an eclectic bunch of residents, definitely tour Astro. I wouldn’t worry about some of the poor reviews regarding the management in the building… I doubt they are indicative of the average resident experience.

We looked at many, many apartments when we were moving to Seattle and were so glad when we were able to get an apartment at Astro.
The building is really new and well taken care of. We see housekeepers in the common spaces multiple times per week. The regular staff in the leasing office is also terrific. Kendra, the building manager, makes sure to learn everyone’s name (and their pet’s name) right away. They also send you emails when you get a package so there’s no guessing if it got dropped off or not.
The rooftop deck is probably my favorite part of this apartment building. There are plenty of spots to sit and 2 grills for residents to use. The view of the space needle is amazing and perfect for NYE fireworks.
Astro apartments have a lot to offer and I would recommend it to anyone looking for a nice apartment, with plenty of in-​apartment and community amenities.

My experience with the Astro and their staff has been nothing but phenomenal the past month. I’ve lived in Seattle for almost three years and was blown away by their responsiveness and how much they care about their residents. The building is incredible, everyone has been friendly and I’m super happy! Perfect location, too.
It sounds like the negative reviews were based off customer service when the building first opened. Seems like staff has been replaced and we all know it takes awhile for places to hit the ground running once they open and obviously they’ve made changes based off feedback, so that’s a great sign. I’d recommended the Astro over any complex, any day.

I don’t know why there are so many bad reviews as this apartment and its staff are fantastic. I have currently been a resident for four months and let me say that I had to arrange seeing and viewing this place from a different country and the staff (Erin) couldn’t have been more of a help.
Both Erin and Kendra are outgoing, nice and extremely reliable. Whenever anything is needed, they are willing to go above and beyond to meet, and exceed, your expectations. I would take the previous reviews as a grain of salt. Definitely consider this place if you want a beautiful flat at an affordable price. Maintenance requests are also completed very quickly; usually within days.
As for the suites the self, they are gorgeous and are exactly as advertised. I save a ton of money each month with the energy efficient appliances. I love the granite countertops, hardwood floors, walk in closets, and stainless steel appliances. As for the previous review, the sinks are not that small: p
The apartment building is kept clean and there is absolutely everything you need (pool table, rooftop lounge, trash chutes, gym, complimentary hot beverages, theatre). The Astro is environmentally aware with recycling as well as composting (which I couldn’t find at many other buildings). The only downside to this place is that there is a bit of traffic around the building when there’s an event at key arena (sound is not an issue as the units are very soundproof) and there is nowhere to wash your car yourself.

This place is a joke. I called to inquire about a few units. They gave me the info and pressured me to come tour. I told them I’d be in town over the weekend and would stop by then. They let me know that because of the reduced price the units would likely sell out and I should lease the apartment without seeing them or a floor plan. I declined. They continued to call me multiple times throughout the week to gauge my interest and tell me the units were still available. I was finally able to come see the units this weekend and I was interested in placing a hold for just a few hours on the last 1 bedroom unit. I even offered to put down money. They declined. I came back 1 hour later and the apartment I wanted was taken. They were so rude about it and told me all about this guys tour and how well it went. They weren’t remotely helpful and again pressured me to lease a barrier free home. Bottom line, the staff at Astro is horrendous. What a blessing in disguise that I didn’t sign a lease at this place.

Great views, roof, location, and experience so far.
Our 2bdrm has attractive finishes, water views, nice appliances, central air including a.c., and good closet space. Great gym, rooftop, and a nice bright parking lot. Location is great.
This place is brand new, and there were a couple new building quirks with the application process and property when we first got here. Staff onsite is always friendly and helpful. Maintenance is very fast.
Dog friendly building.
You can hear your upstairs neighbor’s footsteps in this building, but I never hear their voices or the plumbing.

Apartment hunting in Seattle these days is almost the definition of soul crushing. «Reasonably» priced rentals can be found in run down, pre-​war buildings that offer month-​to-​month leasing as they are marked for sale and renovation, and the higher end buildings in Belltown offer impressive amenities, but are totally impersonal. I’ve lived in LQA for 4 years and can’t imagine living anywhere else (and the Astro has an A+ location – quick walk to the bus stop, as well as Met Market and all the awesome things LQA has to offer). By the time I’d reached Astro, my standards for what to expect on a tour were low and I knew I’d have to pay a high price. But the thing is, I don’t mind paying a lot if the amenities are there and the apartments are generously sized. The leasing agent who gave me a tour was knowledgeable and I was even allowed to bring along my tiny dog who quickly fell in love with the building. Though the price of the unit I fell in love with is high, I decided to suck it up and make it work and rented. My unit faces Key Arena, and I was deeply concerned it would make for loud concert nights – but I very rarely hear any noise (other than the errant hobo mating call in the distance). Maintenance is quick, the front desk is responsive, and having a dog run on the roof is an awesome perk to have once the darkness has settled in.

I really wanted to love these apartments. They’re the perfect location — right next to the main Lower Queen Anne bus stop, the Space Needle, the main strip of shops near Mercer — and have air conditioning, which is crazy hard to find in Seattle.
I stopped by for a visit about a month and a half ago. The leasing consultant I met with was very friendly but didn’t really seem to know a lot in some areas. I know they’re a new building, but questions I asked about maintenance (would I submit maintenance requests online?), parking (would there be electric car charging stations?), and pet access (would pets be allowed in common spaces?) were ones she didn’t really have answers for and didn’t really try to find answers for, either by asking one of the other consultants in the office or by trying to find out and contact me later.
The space are very nice, although every unit I was in had a crazy small sink (like maybe 14 inches across? I definitely have skillets, pans, and bowls that would be a tight fit). They are expensive, but that’s what you get I guess in a new building with AC and CondoInternet in Lower Queen Anne. The units I looked at seemed kind of randomly chosen: I said I was interested in 1 bedrooms and the consultant led me through a studio, 2 open 1 bedrooms, and then 3 full 1 bedrooms, 2 of which were exactly the same all on totally different floors but facing north (so it’s not like she was trying to show me different views). She also didn’t give me floor plans for any of them, even after we returned to the leasing office, so it was very confusing in my mind which units were which.
My biggest problem with Astro Apartments though was the experience I had after I left. I said I didn’t get floor plans from the leasing consultant. Well, she said she would email me floorplans with pricing information as I left her office. I wait a few days and haven’t really received any email from Astro, let alone one with floorplans. Okay, I guess I’ll call back and make sure they have my email address correct.
I call back and get a call center, not actually a consultant on site (even though this is 5pm on a weekday and their office says they’re open until 6pm). The woman on the line is very friendly and double-​checks that my email is in the system correctly. Turns out my email was right, but the consultant never emailed me floor plans. She tells me the floorplans and pricing information are on their website. I tell her that you can only see a few floorplans (I think it was 5). She checks and, sure enough, they’re not all there. She seems surprised by that and puts me on hold while she calls the leasing office to get a PDF of the floor plans.
She comes back and says that no one is in the leasing office but that she’ll leave them a message to email me. I wait a week, still no email from them. I call again and get a man at the call center (again, this is around 5:15pm on a weekday). I explain the situation to him, but he also doesn’t have access to the PDF with floorplans. He tries to get a hold of someone in the leasing office, but no one is there. He says he will leave them a voicemail telling them to send me floorplans.
Finally, 3 days later, I get an email with floorplans. Unfortunately the email is unprofessional (no signature, poor grammar/​spelling, no logo, and the guy who replies to me only includes his first name even though I have no idea who he is) and contains only floorplans, without pricing information (even though in the email, the sender claims the PDF contains pricing information). It also contains all ~40 of their floorplans, so I have to scroll through the PDF and try to remember exactly which ones I saw.
Quite honestly, the fact that it took them 2.5 weeks to get me information that most apartment complexes print out or write down for you before you even leave (even if you don’t seem that enthusiastic about living there) just ruined Astro for me. It was also troubling that my phone calls kept being answered by employees who aren’t even there on site and don’t have access to all the relevant information. When I contact my leasing office, I want to talk to my actual leasing consultants who are on site and should know what they’re talking about.
I was really disappointed by this experience, especially because I had basically decided to move in after the initial visit. I’m sure the apartment building is lovely to live in, but I would prefer to deal with a more competent leasing staff.