Allstar Safe & Lock

So after paying upfront for replacing locks ~1200 I cannot seem to get a response from Eric, he seemed like a nice enough guy and suggested some locks I was not interested in.
After waiting several months I emailed him a few times and I am only posting this review before potentially engaging the police on a larceny complaint due to the fact he has not responded to any of my messages.
It is terrible that what started out as a great business experience has turned this sour.
STAY AWAY !!!

Eric and Malorie were awesome! They went the extra mile and made a new key from scratch on a lock that didn’t have a code/​template. They were also very friendly, which is rare in Seattle. I will definitely use their expertise again, should I need it. Thanks!

AMAZING CUSTOMER SERVICE. Got to my house is less than 5 minutes and was able to unlock my key entry door to my bedroom that I lost the key to! Thanks so much for coming at 9:30 pm so I could sleep in my own bed. Seriously saved my night. I know who to call if I ever get locked out again. Thanks for being so friendly :)

Suddenly my fob stopped working. It was late and so cold! I was stuck in front of Fred Meyer, looked them up on Unilocal,and I swear they arrived, made me a key and had me on the road in a half hour! Thank you to them!

Called Allstar to re-​key my new place and they were able to schedule an appointment same day. Eric was early and re-​keyed both doors in less than 20min, was very professional, and is just an all-​around solid guy. They’re first on my list for any security needs I have in the future.

What a great customer experience! I started with accepting a text message of a picture of the lock so they could price it. They were very flexible in availability. Day of appointment the owner Mark showed up on time and was fast and very courteous. I also feel the price was reasonable for the service. I am very selective about when to write reviews and I felt this company was worth it. I highly recommend!

I locked myself out of the house. Thank goodness I had my phone in my pocket and Unilocaled locksmith and Allstar pops up with 5 stars across the board and yes they are excellent. Eric arrived in 15 minutes and opened my door very quickly with no damage. Thanks Eric!

The thing about owning a 110-​year-​old house is that things just fall off in your hand from time to time. In my case it was our doorknob followed by our deadbolt and lastly the chain lock for good measure. Fortunately for me, Eric and his daughter, Mallory, run a great company! They helped us pick out new door fixtures that matched our craftsman-​style home, ordered them, and installed them within the week. Eric was extremely courteous and efficient while he was working at my house. My front door looks fabulous and my home is now more secure. I’d use them again in a heartbeat.

BEST. EXPERIENCE. EVER.
Just a heads up, guys! He’s moved to the Crown Hill neighborhood across from the Safeway on 15^th!
My boyfriend somehow managed to bend one of our super duper keys. If you look the locks up (Medeco locks), they’re one of the best on the market and the locksmiths have to be certified to key the locks. Your information is stored with that locksmith and only they’re allowed to make keys for you. Super secure.
We went to the old Allstar location in Ballard only to find that he’d moved. We looked on (oh so trusty) Unilocal to find his new location and TADA! We found Eric again! (His phone number’s the same, though, just in case you need to call him.) Eric once again provided us with excellent service — he even remembered us from over a year ago! He remade our key (couldn’t straighten the old one as it’d cracked) and the transaction was quick and painless.
Good conversation and great service. Can’t beat it!!!

Fast speedy reliable and flat rate… professional and friend and southern hospitality. Eric was very friendly and got the job done quickly

I was heading to a 1045 showing of Star Wars and left my keys inside the house!!! I knew I wouldn’t be home till very late. I called at 230 AM and he was there 15 mins later and got me right in. Cost 100 bucks but was worth it.

Allstar Safe & Lock saved the day.
Lost my set of keys to house and car, and Allstar created keys for both same day.
Will use again.

What an AMAZING service experience! I had a bit of a scare this morning and thought that someone had been in the house * while I was sleeping *. There was enough physical evidence present for me to say «okay, this needs to be dealt with».
I looked for locksmiths in my area, saw the 99 5-​star reviews for Allstar, and picked up the phone. The conversation was JUST like this:
Allstar: «So, when do want to do this?»
Me: «Well, I work in Bellevue, so I could be home in 30 minutes»
Allstar: «Great, I’ll meet you there!»
And he did. Eric was AWESOME. Pleasant, good to talk to, QUICK, super easy going.
An AWESOME experience.
THANK YOU MAN!

So I called around to a few places here in West Seattle because I like to use the businesses close to home. I had lost my keys to a lock that I have for my storage and needed help. Wasn’t having much success finding anyone around here that either would answer the phone or was reasonable in price. Found one listing here off Unilocal for a place and they wanted WAY to much. Allstar had really good reviews so I took a chance and I am glad I did. A gentleman by the name of Eric called me right back after I left a message and was very pleasant and helpful. I was hoping to get into my storage unit the same day and he made it happen. Also the price quote he said was ½ of what the other place quoted me. It was a great experience from beginning to end. Thanks Eric!

Five stars are not enough… not nearly enough. Saved me hundreds of dollars and some hair. Purchased used Toyota Prius C with «keyless entry» from local area dealer. Only one key fob provided. Wanted a second one and was quoted price between five and seven hundred dollars. Found remote online for 150 and Allstar «programmed» it fast, quick and easy for 80.
Only bad thing to say is they will raise their their rates; however, they deserve it. The dealer where I bought the car was unable to program it.
Thank you, Eric.

Still haven’t finished the job, but the office girl Valerie seemed very nice. The service tech was prompt, courteous, and knowledgable. The only reason its 4 instead of 5 is I had to call to see if my part was in and schedule the return install vs them calling me.

Eric did a great job doing the locks for our office. He gave us exactly what we were looking for, got it done quickly and at a good price. After this experience we will definitely continue to do business with him and would recommend him to anyone.

Called this morning because I locked myself out of my house. He was here in 10 min and quickly opened my door. Very friendly and efficient. I highly recommend them and was so grateful he saved my day!

Eric was awesome. Quickly responded to my call and was able to set up an appointment that day to change our house locks. Great service and very professional.
Definitely would recommend him in the future.

This guy is a thief who stole over $ 3,000 dollars from me. I paid up front for locks that he never installed. His name is Eric Morgan and after ripping me off I discovered he has a criminal past. Stay away from him. He also has a history of changing business names.