AllSaints

Had the absolute worst experience with some blonde guy returning something completely within the return time-​frame. Lots of incorrect info given by multiple people who worked there, but this blonde guy was horribly rude, condescending, short with me, and completely lied about policies while telling me how wrong I was, despite me showing him where the receipt said otherwise. I actually can’t think of a time I had THAT negative of an experience at a store, but I won’t be shopping there again solely due to that experience.

I’ve been to AllSaints’ SoHo NYC location and this one in Seattle because I was initially attracted to all of the sewing machines along the wall (omg so cool, which other store has something like that). I had a good experience in the women’s section, customer service was prompt and attentive and I appreciated that the sales associates were proactive and friendly. Yes prices are steep, and I can’t speak to the longevity of the clothing, but I think you’d like this store if you’re looking for solid, versatile, well-​cut pieces in a neutral color palette.

My daughter loves All Saints and we popped in while in Seattle. This is a great store with huge selection. The coats were wonderful. The customer service was top notch.

They have beautiful overpriced clothing with bad customer service. The store itself is beautifully laid out, but the men’s section downstairs is less than half of the women’s upstairs. Maybe I’ll just stick to shopping on their website…

I’ll start this off by saying that I absolutely love AllSaints products; consistently innovative, sexy, and raw, yet classy. The customer service is usually grade A, but the last time I went in I was less-​than-​pleased. A couple weeks ago, my roommate and I went shopping for a few things, and spent well over 1−2k that evening in their store. The manager named Sean (sp?) informed us that if the suit my roommate was looking to buy didn’t fit properly after wearing it a few times, not to worry, because they have a 14-​day return policy. No, forgive me if I’m wrong, but did he just say that my roommate could wear the suit, and return it if it doesn’t fit? Yes, yes he did. So, I end up purchasing a pair of jeans and a shirt. This shirt ended up not fitting properly, and after it being worn once for a couple hours, that was obvious. I ended up calling the store and told Rachel my situation, and she kept consistent with what Sean had told us about the return policy. So, I walk down there (during that massive windstorm a few days ago, mind you) and return it, and the brunette girl at the front desk told me that nothing could be worn if it was to be returned, despite what two other employees had told us. So now I’m stuck with a $ 240 shirt that is probably never going to get worn. I love you AllSaints, but this will make me think twice about my purchases in your store.

Be still my monochromatic, drape-​loving heart! I first discovered AllSaints when I was visiting Scotland a few years ago, and I’ve been a fan every since.
I can’t speak to their return policy, since I’m always visiting from out of town so anything I purchase is «final sale» for me.
Yes, the clothes are pricey. But compared to other brands with a similar aesthetic (Helmut Lang, Rick Owens, etc) the prices are a bit lower, especially when they have their end of season sales. This is where I go to treat myself when I’m in Seattle (or any other city with an AllSaints for that matter).
Every piece I have I always get compliments on, and I have sweaters that I’ve worn on a weekly basis for years that are still holding up great.

Everyone in this store looks so hip and cool, I feel inadequate (see: my review for All Saints in NYC).
Upstairs has a few men’s items but it’s mostly women’s. Downstairs is all men’s items.
All Saints clothing is pretty grungy and cool. The prices are also pretty high. I recommend stopping by when there are sales, but even sale prices are also not particularly cheap. For example, I ogled lots of pretty flowy/​sexy dresses but they were still $ 75-​$ 200 on sale. They do have very slim cuts though, so do not be surprised if you have to go up a size.
They have lovely leather jackets and wool pea coats here, for guys and girls. Their sweaters are either merino wool or cashmere and they look absolutely swell. Do note that 99% of their items here are dark colors (a few light colored shirts here and there though).
Their return policy is kind of weird though. Only store credit or exchange, so you better be sure that you’re committed to having your money tied up at All Saints.

I’VE HAD BETTER CUSTOMER SERVICE AT GOODWILL AND EVEN A FEW WALMART GREETERS… Than at AllSaints.
I once HAD loved all of Allsaints clothes, and have easily dropped over $ 1500 in this store. HOWEVER (and this is why I’ll never shop at any of their stores again):
**UPDATE** The women (there were 3) told who told me take these items to a tailor to have them fixed, and bring back the receipt for a refund of the tailoring fees. I went right across the street to none other than Nordstroms for an alteration… CHARGES CAME TO BE $ 130 TO FIX THESE PIECES. I then brought the receipt back, and to her own disbelief of the cost of fixing these items, they then asked for an itemized receipt with the cost of each– then I brought that copy back. Once they took those copies, they then said I could not yet be re-​imbursed for the tailoring, because it was over an amount that they’d typically allow. MIND YOU– I had already paid for the tailoring on the premise that I would be given my money back in the first place. I now, am out $ 130 because All Saints does not want to directly pay for the several faulty items that I am now stuck with.
…
Of the 10 or so pieces I have bought over the past 11 months of the year they’ve been in Seattle… 7 of those have RIPS/​TEARS/​HOLES all over (all within 0 – 1 wash)
THE WORST HAPPENED YESTERDAY: (walking to my downtown office) wearing my puffy toggle coat. This coat was bought for $ 500 and later (yesterday) I reach my hand in a pocket to feel polyester instead of the flannel that lined the pockets… And LIKE USUAL– there was a GAPING seam running up the side of this coated cotton jacket. When working at a high-​end buying office, and coming in from the pouring rain wearing a ripped jacket– is embarrassing to say the least besides unprofessional.
About my other pieces: I had (again) LOVED their Chino’s– they fit and feel like a dream, but at a price. That price is you’re buying a pair of pants that will literally last you only 1 – 12 months. LITERALLY day after purchasing my first Allsaints Chino’s, at work, I get off of my chair and hear RIIIIIIIIIP! There’s a hole the size of my butt right down the middle (thanks AllSaints). I’m 5’11 and 140 lbs. so I can say, my ass isn’t one the size of Texas, and not have I ever ripped a piece of clothing much less this quickly…
ANYWAYS– 3 chinos later and the same thing happens, except in multiple places (and not just along seams, but random places in fabric where even little movement occurs). This kind of consistency is poor craftsmanship. Poor quality, but at what price? Great fashion and a color palette?
Last, but not least… $ 150 and a Merino wool sweater later. I wear this for a week… Only to find extreme pilling on the back (even my H&M Merino wool sweaters have yet to pill to this extent for the past 3 years I’ve had them). Along the large balls of pilling. Again, back at work my employee stops me and says «Sir, you have some holes in your sweater.» now tell me, but how the hell do I have holes, HOLES after 1 week? This sweater was beer washed and worn twice.
I’ll never get my money back, and they refuse to change to store credit (some pieces decidedly fall apart after that glorious 30 day return for store credit policy to buy Ben more of their shit wrapped in great colors and fit.
Hopefully my extremely poor life choices of shopping at this trojan horse of poor quality has convinced you, otherwise see for yourself, but I would not condone spending a pretty penny, if any penny there, just because of poor practice.
On a last note. I have contacted the BBB (Better Business Bureau) and filed a claim, so that I and any other customer will get their money back should this scam happen to them as well. But I personally had enough dealing with this bulkshit that landed for our lovely UK.
Other than that? Stick to their leather goods (including shoes) — that’s all that will ever last you.
–Andrew

Love their clothes. Hate their prices. Service was good though. If I won the lottery, I would probably furnish most of my wardrobe from here.

I have shopped at AllSaints in Belgium and had a decent impression of them. I was pretty curious when they came to Seattle.
Signs this store doesn’t care about its customers’ experience:
* no 3-​way mirrors
* very few regular mirrors
* harsh, unrealistic lighting
* no returns (!!)
* nagging, repetitive music
* heavy security tags that are placed in such a way that they pull the fabric of the back of the top you’re trying on. I couldn’t tell if the shirt fit or was flattering or what.
Signs that this store doesn’t care about planet Earth:
* cheaply made clothes, not made to last (still expensive, though)

Love everything about this store! The decoration with the sewing machines, space planning, ipads and of course, the clothing. I fell in love with All Saints when I went to London several years ago and found that the only store they have in the US is in LA. But now, we Seattleites have it too. Amazing dresses and skirts!
Somehow baby&co reminds me of AllSaints too — except AllSaints is way better and cheaper.

I thought this store smelled really strange.
Nothing struck my fancy at AllSaints Spitalfields but it may work for you if you’re trendy and a bit edgy and like clothes in black, white, brown, and/​or gray.
I guess this brand truly evokes the UK as it’s dreary and pricey.

Loved the experience. The brand feels a bit pretentious because of the price tags; you’ll scarcely get out of there for less than 100.00 but if you like finely made albeit vintage goes industrial with soft edges clothing you’ll love these clothes. Think fingerless gloves and wristies; then, a beautiful handwrought sequined dress with art nouveau color blocking.
I would have given it 5 stars except for the following: I found some of the younger sales peeps annoying; one had extremely and I mean disgustingly bad breath that made me want to see if someone had dropped a fully loaded diaper on the floor… and then while up at the «till» they only had 2 people working. During the holidays, when we are tired and spending bucks, shouldn’t those meandering employees find their way behind the counter and lend a hand? Lastly, I’m almost 50 and saw other 40 + ‘s customers milling around ~ yet I saw not one who appeared to be over 25 years old working. OK, I get it… youth is a brand all its own but throw a hipster in there for good measure, will yah? (* don’t even think about giving me an ‘education’ on the definition of «hipster»…it’s used here with no negative perjorative intended and to a loosely defined extent, OK?)
Back to its good points. It’s winter here in Seattle and their apparel is both super cool and practical. I went to their website and expected to feel the same vibe but unfortunately it doesn’t translate (though there is something to be said for being understated yet in a sea of flashy websites) theirs is almost too understated. Seriously, show your stuff… and sorry but the video doesn’t do enough of that.
The Seattle store is beautiful. The turn of the century Singer sewing machines are exceptionally charming and make a statement — window art, seriously! If you are of average height and weight or smaller these clothes make a statement and can be easily layered. For example, cashmere shawlettes, cardigans, sweaters, military collared jackets, fur lapelled cinched waist jackettes, drapey cut neck and shoulder lines, ultra thin long sleeves with seams that create designs to be noticed. Some of the womens/​mens lines can be interchanged because of the fabrics used — light on some articles and on others, dense such as long cabled scarves and throw on warmy wear when you don’t want to wear a heavier jacket.
Then there are the boots with buckles and the spiked heel shoes that reminds one of a moment in time: A train station, the platform fillled with post victorian workers whose work wear mingles and contrasts against their nouveau betters… steam coming out from the engines and chrome and sepia and wet concrete are everywhere.
I’m thinking the designers of this stores brands are melding creatively… asian and european and old industrial London and New York are strongly felt here. I overheard one person use the term «steampunk» to describe the clothes. Hmm, I don’t know. I think the winter colors of black, charcoal, greys, tans and the weight and cut of these lines definitely evoke an era… but no matter, all of the clothes transcend nicely and the feel is decidedly global.

I’ve shopped here a few times. The men’s mix of clothes is a bit fashion forward. It does have a few items though that can help you modernize your wardrobe. They are an expensive store. Their clothing product, albeit made in China, is well made. I might rewrite this review upon seeing how the clothes makes it through the wash cycle over time.
The store is well laid out. They have a spattering of men’s items on the main floor. The visual merchandiser must be using this as a tactic to lure you to the lower floor where the majority of the men’s clothing is displayed.
Their changing rooms are quite ample in size. If you need to use the washroom and feel the urge come on, forget about it. Their washroom’s are for employees only. Now this is pretty odd for a hip style clothing store. Mario’s allows it’s customers to use their toilet facility. Go figure.
On the shopping extravaganza today, the store had a handful of customers on the lower level. Unfortunately they had only one cashier who didn’t acknowledge the fact that I had been waiting in line to check out. He could of called for help but maybe it’s a guy thing to not ask for help at this store. I was in line for 10 minutes and decided to head upstairs to check out at the main floor cashier. Success and she was much friendlier and nicer to look at than the salesperson in the men’s department. Come to think of it, they guys in the sales staff in the basement are always a bit grumpy. Maybe they are just a bit too hip to work as retail salesmen. In fact the store should get female staff to work the men’s department as most guys need the female touch for fashion.
I’ve learned my lesson. Shop downstairs and conduct my purchases upstairs!

AllSaints is a British brand that has made its way to the US market. I must say I am a bit of a Anglophile, so the stylings offered at this store are welcomed here in Seattle. However don’t take my liking of the clothing aesthetics of the apparel as my positive review for this shop. This is unfortunately where the positivity ends.
The store is two floors. Women’s apparel on the street level and men’s located on the lower level. Whereas the women’s section has decent spacing, shopping in the men’s apparel seems like shopping in the basement or a dungeon. It does not help that English colors are rather of a melancholic feel. Just dark.
The pricing of the apparel is on the high side. Cardigans can run in the mid-​$ 100s for instance. However, sales like the after Christmas one they are running make the prices more reasonable. As for service, it is a bit offputting and pretentious feeling. The men’s section is a bit small, so I felt like an intruder storming the castle by shopping here.
I have to say that while I like the brand, I don’t really like shopping at the store. There is a better selection at the online store,
. More deals are online too. Plus they have free shipping too, though it is a bit on the slow side. Though if I am feeling like buying local, I guess I would give the store a try.
To sum it up, I like the brand, but didn’t like the store. It just feels like any other clothing chain. This place feels like the drab English cousin of Urban Outfitters. I am not asking for an everything UK experience here. Though there is a stiff upper lipness of this shop that puts me off.

I was initially drawn to this store thanks to its brilliant vintage sewing machine window display. My girlfriend and I walked in and were greeted with wall to wall gray and black clothing. You could easily film a black and white movie in this store with color film and not know the difference. I checked the price tag on a shirt I thought was alright and couldn’t believe what I was seeing: a basic corduroy shirt was $ 80.
We saw a shirt sitting on a floor mannequin that we liked, but couldn’t find a price or a display for it ANYWHERE. She went back to the mannequin to see if the price was on the shirt. She touched it and was stabbed by an open safety pin.
Literally as she was licking blood off her finger, a sales person raced over and scolded us for touching the display. No «are you ok?» and no «do you need a bandaid?» Just a condescending lecture. Who doesn’t let you examine a shirt on a display? And if you can’t and that’s the case, how about a sign? Or at the very least, putting price tag on your clothing, overpriced though they might be?
Bland, expensive clothes and snotty salespeople. Spital indeed.

When I walked in last week, a lot of the items reminded me of Steampunk (not in a geeky cosplay way — it’s done fashionably, subtly)… I cannot wait to see if this will change much next season.
Adore the belts, hate the jewelry, love the shoes, and obsessed with the dresses and tops… pass on the cigarette jeans.
I must add, that if a man was dressed head to toe in All Saints, I would probably call him a dirty hipster. Do this store in moderation.

This store is another fabulous reason why I should vastly overhaul and edit my closet.
The style: Is for the ultimate in (British-​esque) urban-​hipster that actually has enough cash to spend here. Dozens of perfectly shrunken and distressed leathers, long sweaters, dark colours, and amazing coats! I had the hardest time not to blow a bare minimum of $ 160 just for a knitted sweater. The selection is very impressive for both guys and gals, same goes for the sizing.
The staff is superior. Greeted and treated right away to a fitting rooms deserves ++‘s in my lists.
I wept as I left empty-​handed but vowed to save every extra dollar so I can grab at least one amazing piece. To be invested!

I am happy to welcome this clothing store from the other side of the pond to their new, prime shopping location. Although London and England as a whole are vastly different than Seattle and the PNW, the styles at AllSaints are a great fit here. The clothing borders on workwear, but with a bit of high-​fashion flair thrown in. Think heavy coats, sweaters, button shirts, jeans, boots, etc. Lots of chunky accessories, too.
My first stop in was to just check it out during a work day and I was instantly greeted by a beautiful brunette that was probably the most friendly employee of any store in the city. She chatted with me for a moment about the store’s opening and directed me to the large men’s department downstairs. While I did not make a purchase yet, I’m sure I will be back in the future. I already saw a pair of gloves and a sweater that are calling my name. Bonus points for the goat’s skull logo on the sweaters = preppy x badass.

If you’re big into sewing or collecting vintage sewing machines, this store will really upset you. No… they DON’T sell sewing equipment. It’s a clothing store! In fact, the storefront is so overcrowded with literally hundreds old vintage sewing machines that you can’t see what the heck they sell. You either need to know of this British store or you need to get passed the intimidating sewing machine walls and walk in to figure it out.
It’s mostly made up of men’s wear and most everything is gray. Which is good for me because I love gray but bad for me because I’m a woman! My boyfriend liked a number of things and we’ll be back to make some purchases soon. The store reminded me of a more upscale H&M with much less color. Lots of euro designs that are a little ‘out there’ for casual Seattleites but plenty of cool duds for hipsters and people into the heroin chic look.
Other finds were accessories, shoes, and gifts. You could spend a lot of time in here!