All City Fence

This review is based on my experience getting a quote for a 400-​foot perimeter fence.
I reached out to All City Fence because I see their fences all over the city. While I had concerns that their fences were often falling apart, I thought they may offer competitive pricing since they do so much volume.
In reality, their prices were outrageous at $ 50 per foot for a fence that was ¾ chain link. This was the highest quote I received — 4 other companies came in around $ 25−30/foot. Worst of all, I waited a week for them to get back to me with this quote. When I responded that I thought the price was high, the salesperson was rude and wouldn’t work with me at all to make the project fit my budget.
Total waste of my time.

I have a small apartment building on Capitol Hill. I have wanted for some time to fence in the front yard with secure gates with key code entry, to create a private courtyard setting for my tenants. I also wanted to have an automatic gate installed for the driveway which leads to parking under the building. I thought that I would have to contract with at least two companies or more to get this done. I contacted All City fence and they gave me an all inclusive estimate to do all of the work and provided what I considered to be a very reasonable quote. I was working with Rick Clark at the company who was courteous and very responsive to my questions and concerns. I contracted with All City and the work was completed well over a year ago and the job looks great and this was a great addition to my building. But the best part is that I have had a need for assistance from All City Fence several times since then… the driveway gate required adjustment a few times and the batteries went out on the key code pedestrian entry gate one time. Each time, I called Rick who immediately sent someone out to make the repair or adjustment with no additional charge. In all my years of hiring contractors for various work, never have I been treated as well as these good folks have treated me. I could not be happier… I’m so very pleased with All City Fence. Going on line to write a review, positive or negative, is not something I normally do, but these guys have just been such a pleasure to work with, I had to tell folks the experience that I have had. I’m so glad I chose them! If your considering working with them, I highly recommend these good people!

Very happy with the new back fence and new gate installed. They do residentual gate openers but its about 10x more expensive than a diy install like us automatic sentry 300

When I bought my home 30 years ago the cyclone fence in my back yard had been installed by ALL CITY FENCE. Very nice fence and it had been installed some 15 or 20 years earlier as stated by the previous owner. All City Fence has installed many fences in my area and they always seemed to have done a great job. I had the need to repair the side gate on the east side of my property as the neighbors bank had shifted over the years. I also needed to have a small fence and gate installed from the patio to the back yard. I called All City Fence had them do the job. I am very pleased with the job they did. They put up a very nice cedar picket fence and gate from the back patio leading to my back yard. I did not one of those intrusive big wooden fences that are going up on so many properties. They were very happy to oblige me and install a very nice picket fence. THANK YOU ALL CITY FENCE.

called for an estimate on a gate for my driveway, wanted electric vs non electric options. estimator showed up on time. no estimate received after 1 week. called. told «it got buried», would be there within 1 day. no estimate a week later. 3 weeks after appointment and 2 phone calls later:. good to know not valued as a customer. would not do business with this company. do not value small customers.

I was trying to find this company and could not locate them. I called and found they close at 3:30 in the afternoon. It was 3:40 they would not give me an extra few min to go and drop off my measurements so I could have the quote the following day. However he did offer for me to come in the morning they open up at 7:30 am. The gentleman I was speaking to was SO very proud of the company boasting about them being the oldest company around with a great reputation on and on you get the idea then he says «and bring my check book». REALLY??? he would not wait for 10 min and was arrogant and just assumed I would give him my business!!! Needless to say there are other fencing companies around. I highly recommend trying some one else.

I would not advise bringing your business to this company.
I got several quotes to have a fence replaced, and although All City was on the pricier side, we decided to go with them. They sent a final contact with a price $ 300 higher than their initial bid. I’m flabbergasted enough by the ensuing conversation that I thought I’d share it with you verbatim:
My message Thursday (note the specific points listed in the first question):
«Question: regarding the facing of the boards, my neighbour was concerned about the „front“ vs „back“ appearance. Is there a design or style that can be installed that looks the same on both sides? Would this affect the price of the quote? Please let me know the options available here before updating the quote.
Question: how far out are you currently scheduling?»
All City’s response:
«Hi Thomas, the fence looks the same on both sides. One side has a top and bottom 2×4, and the other side has a top and bottom 1×4. Late October. Thanks! Rick»
My email this morning:
«I received the updated contract, but there is a small problem. The quoted pre-​tax amount went from $ 2323 to $ 2626, I’m guessing this was a typo. Please correct and we will get this back to you.»
All City’s response:
«Hi Thomas, the new fence style that you requested is more expensive. Rick»
Me:
«Hi Rick,
I wasn’t aware of requesting a difference fence style — are you referring to the question I asked about how the two sides of the fence would look?»
All City:
«Yes. I was under the understanding that you wanted both sides to look the same. Rick»
Me:
«Rick, we’re having some problems with miscommunication here — perhaps you’re reading email very quickly and on-​the-​go? Going back and reading the thread, my email was very clear. I’ll revisit our earlier correspondence here for your convenience. [I then broke down questions into explicit numbered bullets]»
Rick, in response to the above message:
«Thomas, the answer is the Modified Panel style at a slightly higher price. Rick»
(It continues like this for several more messages — Rick mostly or totally ignoring simple, direct questions, often listed as numbered bullets — insane!)

We were looking to have our fence replaced and called several vendors to get estimates. Rick came out and looked at the job, he was a little brusque but overall fine. The estimate came back at a similar price as the other two estimates we had received but we had a 20% off coupon from All City Fence so we chose them. In a final email exchange my wife mentioned the coupon, the conversation proceeded as follows:
Maya–
Hi Rick,
I forgot to tell you we have the coupon for your company for a 20% discount. What is the soonest you can start the project?
Rick–
your 20% discount is already included in your net pricing. We can start in early July.
Maya–
This is not my understanding of how a coupon works and when I review the quote I see nothing about a discount. Please advise.
Rick–
read the Specials box.
(the box mentions preferred service but nothing about 20% off)
Maya–
I did see the box and find this all to be a tad shady but I will consider and decide what I want to do today. Other estimates have been less money without a discount.
Rick–
Hi Maya, I take your comments as slanderous. We have been in business for 60 years with an impeccable reputation. I suggest that you use one of your other quotes to do your work. Thank you, Rick Koch /​President
Aside from not understanding the meaning of the word slanderous, Rick was just a jerk. It appears as though they jack up there price by 20% and give it back to you as a «discount.» A simple, «Sorry for the confusion. What can we do about this?» would have saved them our business but Rick decided to send us packing with no effort to work it out.
Don’t call All City Fence.

Great service. Rick showed up on time for the estimate. He then sent the estimate to me promptly and returned my call when I had a question about the start date. After that, Dave and his crew showed up on the date/​time expected and did a great job in removing the old fence, and setting up the posts so that they could cure over the weekend. They never stepped on one plant in the garden area right next to where the fence was going in, and when he put up the temp fence for our dog, he made sure it was a tight fit and that our pup couldn’t get out through it, over it, or underneath it. When Dave and crew returned (on the date specified, and a bit early), the process of putting up the new fence took less than two hours total. Oh, I should mention that every time the crew was at my house, not only did they take care around my plantings, they also swept up and carried away any debris left over. Except for our new fence being in its place, you wouldn’t have known they were there.
I recommend this company as you can see by the 5 stars, you need to know how well they did their job and lived up to their commitments. Use them if you need a fence contractor — I’m sure your experience will be a positive one.

As a Landscape Designer of 22 years, I’ve worked with the gamut of contractors. All City Fence was great to work with and I am picky. Their estimator, Rick has been with the company for over 20 years and is very knowledge. The carpenters who built the fence were equally good, following the design I supplied and making several excellent suggestions and improvements. They were pleasant, tidy, on time and on budget. I will use their services again.

This was one of the easiest home improvement experiences I’ve had. The estimator, Rick, called ahead of his appointment to confirm, came on time, and walked us through all of the options available to us. We agreed on a solution, and signed the proposal a few days later.
Rick called to let us know the schedule for the work. He came with the team doing the construction to walk the installation, and left us in James and Doug’s capable hands. Even when it turned out that we would have to move the fence line, after the post holes had been dug, there was no flapping the crew. They took care of it with no fuss and filled in the old holes. The following week, they were back, right as scheduled. At the end of the day, the fence was erected, the mess cleaned up, and the job was complete.
Rick quickly resolved a minor issue with the final invoice, coming to check out the final job. The small punch-​list items were quickly taken care of.
These folks really must love what they do, because it really shows in the kind of pride they take in craftsmanship and service. Neighbors, visitors and delivery people, everyone who has seen the new fence has commented on how well designed and built it is. I can’t praise them highly enough.