Alki Property Management, LLC

Had a very negative experience with Kelly from Alki Property Management. In our phone conversations to attempt to set up a time to view a property, she was very adamant that my husband and I BOTH needed to be there if we were interested in the property, as she would not do a second showing. This is a struggle for us due to his last-​minute work schedule and I’m sure I’m not the only person with similar issues as far as scheduling. Long story short, when I went to view the property today, my husband could not make it due to illness. I didn’t even have time to call Kelly to let her know he was ill as it happened rather suddenly, so I showed up to the appointment alone. As soon as I told her he couldn’t make it, she rolled her eyes and told me she thought she made it «very clear» during our phone conversations that BOTH people needed to be there as she would not do a 2^nd showing. She rushed through the property tour and basically blew me off.
All in all, not a great experience. I understand the importance of having everyone who might potentially be on the lease there to view the property, but that is often not feasible due to differing work schedules and life getting in the way. Even if the property had been nice, I wouldn’t have wanted to sign a lease considering how rudely I was treated.

Worst customer service/​client relationship. Cally or Kelly whatever her name is super rude and avoids answering questions. Not sure if it’s because her communication skills are seriously lacking, or she’s truly ignorant of the subject or she’s an asshole– although I’m inclined to go with the latter. Avoid this group altogether

Walked into their office on Alki ave and was surprised how rude the gal was. I asked about a certain address where some apartments were. She said very fast «Those are all unavailable now» or something to that effect. Cold Stop. Nothing more. I’m not going to say what happened next. I asked a couple more questions and she was short and rude, and obviously had no intention of being nice to me or offer me any suggestions or just anything!
I can’t imagine how rude they are to their tenants if they treat someone walking off the street this way. I just got a super bad vibe.

I viewed a couple of these apartments. The gal that showed me the apartments was really nice until I told her I wanted to think about the place and not sign a lease on the spot. After that she was fairly rude and unhelpful. She actually told me that she wouldn’t show me any further apartments unless I was sure I would sign a lease. I can only imagine how they treat thier actual tenants if this is the way they treat prospective tenants. The apartments are clean and have a good amont of space. Older appliances in units. Great location.

I have lived in 20+ residences in 6 states and I think this is the most solid prop management company I have ever rented from. We rented the top floor of the duplex at 5914 SW Stevens St
Pros
1. Security deposit was half the rent and minus the (stated up front carpet cleaning fee) the whole thing was returned.
2. They promptly, and I mean the next day or the day after fixed anything that went wrong with the place. It was an older joint so a lot did. Broken dryer, garbage disposal, etc. They could have remodeled the place but then I wouldn’t have been able to afford the rent. Instead they fixed everything and FAST. Their service guys Rick and especially Jesse were on it!
3. The let us put as many nail holes in the walls as we needed to hang all our shelves and art. No issues later. Super cool about that.
4. 6 month lease and month to month after. Hmmm… could be a negative if they ran the rents through the roof like the rest of the neighborhood but they only raised the rent $ 50 in the nearly 2 years we were there while some of my neighbors got raised from $ 1400 to $ 1800 in that timeframe!
Cons
Couldn’t think of a single one.
Alki Prop we love your style. Keep on keeping Seattle cool.