Aladdin Bail Bonds

My review is based off my multiple encounters with the employee SIMONE. I have dealt with two of their male employees over the phone and feel I received good customer service. The first time I dealt with Simone was over the phone and she was beyond rude. On two different occasions when I have come into their location to fill out paperwork to bail someone out, unfortunately with my luck I got Simone. Never in my life have I ever dealt with someone so rude while they are at work on the clock. I literally cannot believe she gets to be this rude to people while on the clock getting paid! I feel like they can surely find someone else to fill her position that can AT THE VERY LEAST be half as rude as her. Came in to pay $ 1,000 to bail someone out and got to deal with her pitiful customer service. I feel like she naturally has a rude tone to her voice, but at the same time she still chooses rude words and will make sure to try to make you look stupid. And don’t even ask her to not talk to you rudely because then she will raise her voice and try to refuse your service. As I said, I have never dealt with someone so rude before while they are at work. She should not have a job in which she deals with people. I’m being totally serious. If I ever talked to someone like that while I’m at work on the clock at my job, I would be terminated immediately no doubt. But then again, I’m sure my employer takes more pride in customer service than Aladdin does. If you can go through Aladdin without ever dealing with SIMONE, then go for it. You might have a decent experience, as decent as you can get from a bail bonds. But in my opinion it’s not worth the risk of dealing with Simone. If I ever go through a bail bondsman again I promise you I will not be going back to Aladdin. There’s another bail bonds up the street I’m sure would love my business and as long as they don’t have an employee like Simone, I’m happy to bring my business there. I will also be telling any friends to stay away from Aladdin if they ever need a bail bondsman. Worst experience hands down I’ve ever had from a business. I’m still appalled. I will be updating my review after I call and talk to a manager about my horrible experience with SIMONE.