A-1 Piano

After a horrible experience with a group of cash-​only piano movers from Craigslist, we were in need of someone who could fix the damage those guys had done to our Schubert cabinet grand. A-1’s senior piano technician, Mr. Hak Bo Lee, came to our house and helped us fix a whole slew of issues– the legs were on the opposite sides, many screw holes were stripped, the lyre was detached, the low-​register dampers were riding too high, etc. Not only is my piano now in great working order, Mr. Lee was kind enough to show me what all he was doing and why he was doing it. I really enjoyed the opportunity to learn about piano repair and maintenance. Great service; I highly recommend Mr. Lee!

The woman who answered the phone was so snarky, rude and overall unpleasant to talk to that, by the time the conversation was over, I had already decided to take my business elsewhere.
Maybe she was having a rough morning or whatever. I don’t know and, quite frankly, I don’t care.

Really nice on the phone. I need a couch moved to an upper deck (wont fit in through front door) and called. They don’t do that but have me a referral.

Was emailed an estimate quickly and received professional service with the following exceptions. Received a phone call stating they were on their way at 8:20 and would be there in 20 to 30 mins. Showed up at 8:35, were polite, and professional. They were done by 9:00 am and charged me $ 187.50 to bring my piano from the back of the house to the front of the house. I was quoted 1 ¼ to 1 ½ hours. Was charged the high end. When they gave me the machine to pay the man said, «we accept tips and welcome them.» Had the bill been $ 153.00 the low end I would have tipped $ 20. But the tacky comment and feeling a bit ripped off prevented me from doing so. When I sent an email commenting on they things, I received a quick phone call from a woman leaving me a message claiming she talked to me this morning and the price was correct. She didn’t talk to me. Thus the Unilocal,feels a bit overpriced for a 30 min job.

Complicated but terrific move today. I’ve used a handful of movers in the area – so far these guys were the most pleasant and most accommodating. Arrived on time, wasted no time, and got my piano in its spot no problem. Would hire again.

We rented a piano from A-​1 for my daughter, who is going to start taking lessons. The prices are varied depending upon the size/​quality of the instruments, but overall we found something within our budget. The salesman/​manager was very friendly, knowledgeable, and helpful. I would definitely recommend this place to everyone. Their rental program applies the 1^st year of rent toward purchase of the piano, should you decide to go that route. They also do the moving and the initial tuning of the piano.
We tried Prosser’s and Kennelly Keys, but they are more geared toward selling pianos, not renting.

I looked online for a piano moving company with some good reviews, and found A-​1. They certainly lived up to their past reviews. Very helpful, friendly, professional, went out of their way to make sure we were happy with their work. I would highly recommend them. Also, their quote was exactly the same as the bill! An added plus.

Loved working with these guys– fast, friendly, clean, good rates, and they just know what they are doing.

I needed to get rid of a lovely but broken (sound board) 19^th Century Ellison upright grand – weighed about a zillion pounds. We needed the additional space as my husband just began hospice services and I wanted to move a bed into the room so we could be together at night. A-​1 was fabulous. The quote and the price were exactly the same, and the three guys were personable, friendly, professional, and sympathetic. They had that piano out and down the stairs in no time with no hassle or drama (of which we have plenty and need no more). I would recommend them to anyone and gladly threw in a tip for their assistance in solving a problem that seemed a bit overwhelming to me.

I’m surprised no one has mentioned this or was it only us who felt being ripped off? Their service was fine. However, be careful with the price quote! They gave us a quote that’s just over $ 100/​hr knowing where it’s being moved from and to. The total time they spent with us was 1.5 hrs but on the bill it was nearly 3hrs! I was shocked and they said they added the time they had spent driving from their shop to our old house and from our new house back to their shop! I have never heard of this before… A hourly quote that they offered was not honest and had hidden cost! Beware!

The guys at A1 Piano are so fast and friendly. They are experts at what they do and I felt completely confident with them moving my antique upright piano. That thing is so heavy and awkward to move, but they handled it flawlessly. They arrived a few minutes early and were so quick getting it on and off the truck. And they are friendly and personable to boot. I would definitely recommend them!

Was «lent» a gorgeous upright that is more of a «decorative feature» than it is a piano. It’s the centerpiece of every place I’ve lived in but the thing plays worse than a monkey with an African thumb piano.
If you’ve ever moved a piano by yourself, you’ll understand there’s the idiot’s way of moving a piano (ie. Lots of grunting, holding the piano by its legs, and screaming, «Whoaaa, whoaaa… no no no… wait! That’s my foot!») and the professional’s way of doing it.
A1 is a professional in piano moving — and does only that — this means they come equipped with pads, dolleys and all sorts of contraptions specifically for moving pianos. The men are experts at navigating tight turns and whacky stairwells, and perform their duties with such ease that you’d never think their jobs — lifting and carrying extremely heavy objects — might put them at risk for hemorrhoids.
Like most moving companies, A1 charges from the moment they leave their previous job or the warehouse till they finish the move. However, they don’t mess around with driving around the block several times, taking your precious piano for joy rides. These guys drove from Wallingford to Kenmore and had the piano set up within 35 minutes.
The only thing that nags at me — greatly — are the guys’ asking for a tip at the end of the job, right when you’re about to write the check or dig into your wallet. I’ve no problem tipping movers who do a great job (and I understand not everyone may feel that way), but the asking is tacky and makes me less willing to tip as much as I might want. A girlfriend who’s also used their services feels the same way. First world piano problem, I know.

We have used these guys 3 times to move pianos, an upright twice and a baby grand once, and every time they have been on time, professional, polite, and quick while also taking exceedingly good care of the pianos. This last time while one was drawing up my invoice another even sat down and played piano with my 2 year old, who loved it! All wonderful experiences, I will always use them for piano moving.

I created a Unilocal account just so I could give these guys 5 stars. Today was the second time we hired them to move our GIANT piano down two flights of stairs and they did an amazing job with fantastic attitudes. I feel like if I was a piano mover I would silently resent whoever asked me to lift such a heavy object, but both times the movers have been so genuinely kind. Hilario helped us this time and he was totally personable and friendly. Thank you guys so much! We’ll definitely be calling you again.

A-​1 did an excellent job.
The three guys who helped me were very friendly and courteous and did a great job moving my piano.
We were only moving a short distance so I paid for an hour. It was $ 125. I tipped them $ 25 so it was $ 150 total. I never know how much to tip movers but since the move was so short and it was ground level to ground level I thought the tip was adequate.
I would highly recommend their services to anyone in the area in need of piano moving services. They even gave me their opinion on where I should place the piano in my space which I appreciated.

These people moved my 6′ grand piano over the weekend, and what initially looked like a bad experience turned out very well.
In early January, I had called and arranged a move for the 18^th at 2pm; however, when the time came and no one showed up, I called to get a status. I spoke with Bret, and it turned out that they had no record of my appointment.
Bret contacted some of his crew who happened to be in my general area that day, and they were able to pick up my piano about two hours after the time I had scheduled. They delivered the instrument to my new place and got it set up to my satisfaction, and they gave no impression of feeling put out by having to deal with this on such short notice.
From my point of view, of course, it felt very unsettling to have made an appointment and to discover at the last minute that it had been lost; however, the folks at A-​1 Piano bent over backward to accommodate me – even though they really had nothing but my word that I really had called previously to set up the appointment. I wouldn’t hesitate at all to use their service again or to recommend them to someone else.
What I might suggest, though, is that if you use the A-​1 Piano Movers, make sure you get a schedule confirmation by email or phone before the move date.

We used A-​1 when we found a free piano on Craigslist & now that we’re moving, we are using them again.

I recently bought an old beautiful piano and live on the first floor. At first i thought that i would just call a few friends over to help me move it, but considering how very fragile the instrument is inside and enormously heavy my wife recommended me to Unilocal up some professional guys. They came out fast, i did not need to call days in advance. 3 big guys; exceptional nice and careful they got my new baby safe and sound into my home. Thanks!

Two enthusiatic thumbs up for this outfit.
First, they were willing to take on additional work even when their schedule was crowded. I needed to get the piano into a U-​Haul before I could put everything else in, on relatively short notice.
Then the piano move was scheduled at the end of the day and traffic was backed up. So they were later than scheduled. But I knew that it was 5:30 and that traffic was bollixed up because of road construction. I expected them to be late — I would’ve been late too. No problem. But I did receive phone calls letting me know when they were expecting to be there and then a revised estimate when they were going to be late. I was packing so I didn’t really care! But I know some people might want to hear about that. I was grateful that they were fitting me in at the end of the day.
My piano is small, but it is a Steinway and it is my favorite possession. (I did hear them exclaim once they saw it was a Steinway :-) So they knew they had to be careful. And they had to move the piano from the third floor down to the ground into a U-​Haul truck. I watch them for a while, amazed, because you could tell they were tired but they were absolutely on top of things. I never worried about it for a moment. It was great to see guys who really knew what they were doing. I wanted to stay out of their way, but I enjoyed watching how they did it, it was impressive.
While I was trying to watch what they were doing my dog got out (my fault).They even tried to help me catch him. But there was no way he was going to be caught by strangers. Moving is stressing him out and he was quite happy to run around the apartment complex and burn off some steam while we did mysterious human things.
I have used another piano mover three times while I was in Seattle. I will not give the name, but I was happy with their service. They could not fit me into their schedule for this move and a friend suggested these movers. If I was staying in the Seattle area I would definitely switch to this outfit. Not one complaint and a whole lotta things that went right. It is wonderful to report timeliness, courtesy, and professional communication. Plus a chance to watch guys who were really good at their craft.
Thanks guys!

I love the A-​1 piano rental program. I really wanted my kids to be able to take piano lessons and practice regularly at home, but I couldn’t afford to buy a piano outright and I wasn’t sure that I wanted one for the rest of my life. Imagine my surprise when I found out that I could rent a piano for less than what my daughter’s clarinet costs! And with only $ 250 for the delivery and pickup, which I can schedule at any time, and a month-​to-​month contract, I can easily give the piano back if the kids get bored or I move. All I have to do is schedule the pick-​up. Sweet!
Bret, the owner, was very helpful in assisting me in getting the best-​quality instrument in my price range. The delivery guys showed up right on time and quickly got the piano into position. The main delivery person, Hilario, was a true gentleman, going out of his way to help me move another piece of furniture out of the way. They were in and out in 15 minutes.
All in all, I am 100% pleased with my piano. Now, if I can just get the kids to practice… :)

Amazing customer service!
Brett, the manager, was extremely patient as we discussed moving a baby grand piano. The movers Hill, Mario, and Jason arrived on time and were AMAZING workers. They were very careful yet fast at the same time. Even though Brett had assured me that they would be able to do it, I was worried that the piano may not make it up a steep and narrow pathway around the house. Hill, Mario, and Jason worked their butts off to get it up the pathway. The piano arrived safe and sound and I could not be happier!!!