Stewart Title

We are first time home buyers and our experience with them was not good. There were multiple errors and a ton of back and forth. It doesn’t seem that anyone knows what’s going on there, I am not sure if they are understaffed or what the problem is. They didn’t identify that there was a lien on our title until a day or 2 before we were supposed to close and we had to change closing date. They needed to mail us a check — we gave them the address to send it to — they sent it to the wrong address. Do NOT recommend.

Impressively poor service! It’s hard to understand how I, as their customer, am somehow responsible for their disorganization and lack of coverage when the escrow agent went on vacation — their response to simple questions was rude snippyness. There are lots of closing companies in Seattle. Do yourself a favor and pick a different one.

I have been working with Stewart Title for over 10+ years and in this time I have never found a better Title and Escrow team anywhere! I only work with Karl Payne as my Title rep, his knowledge and eagerness to help is up and beyond the call of duty. For Escrow I will only use Nicole Giamatti, Nicole is direct to the point with a get it done attitude. She will work with any timelines with the accurateness you will require in a Real Estate closing and will make sure the customer understands the process. Stewart title has never let me down and even in hardest of closings has always made things right in the end. THANK YOU STEWART, I will continue to use you and refer you when ever I can!

I was asked to sign at one of 3 locations for a South Whidbey Island purchase– SeaTac, Oak Harbor, or Bellevue. Being based in Magnolia, Seattle, the SeaTac location appeared easiest. Nonetheless, it’s always an adventure driving to and around SeaTac. Stewart title helped to coordinate email/​notary based signing for my fiancé last minute; nonetheless, I suspect this could have been averted if we were contacted for an earlier signing (blame the holidays – signing January 9^th). The SeaTac and Oak Harbor offices also failed to communicate as I would have expected. Overall though, helpful as one could hope. 3.5-stars, rounding up for Unilocal

I am fighting with this company, title officer: Rob Ross, who never answer a phone call, only can talk via email, He NEVER finishes his work on time!!! MY HUD is still held by him! Once you heard your escrow agent is Rob Ross, ask to change!!!

I’ve just had a very bad experience with this title company. First, the communication was terrible. My agent NEVER contacted me to schedule a time to sign. I’m not sure what he assumed would happen. He took a long time to return the HUD-​1 document to my lending agent, which apparently prevented him from scheduling a signing time. Fortunately my real estate agent and my mortgage broker were very helpful in keeping the signing on track. A mobile notary ended up coming to my house with about 1 hour notice. Even then, I never spoke with someone from the title company — I worked directly with the mobile notary. Also, the title company never told me what the total due at closing was! Only AT signing, did I get the final number. Of course, the number wasn’t a surprise to me, as I had pretty good estimates from the mortgage broker, but it would have been helpful to know the number before signing, as it isn’t simple to produce a giant check like that. In the end, I had to wire the money, instead of using a cashier’s check, which cost me an extra fee. I do not recommend using this title company at all. Poor experience.