Park n Jet-1

Update: reservation # is 358 294. I sent FOUR emails asking for it to be resolved. The final resolution was a coupon to use next time.
This business gets one star for their customer service. From the guy at the front desk to the customer service rep I’ve been emailing over a partial refund I am owed, they have more than fallen short. I have sent them multiple emails inquiring about the refund to which I get no response. Yes, their parking rates are cheap but if they make an error and over charge you? Kiss that money good-​bye. I would’ve been better off paying a little more at a more reputable place.

Finally got my car back after being in the auto shop for a week. So, THIS is what happens when you use #parknjet parking services located on Park N Jet Lot-​1, SeaTac Airport Parking, 18 220 8^th Avenue South, SeaTac, WA 98 148. Huge dent on my bumper & they denied everything. Very irresponsible, unprofessional & I am very upset. I will inform all of my friends & family about your poor service & unethical conduct with your business. #parknjet is not recommended at all! If you want your car back in one piece, do not use them. Contact me if you want more information about their crap service. It’s true with that saying — «You get what you pay for»

We were overall happy with the place. Area seemed a bit sketchy especially at night but the staff were friendly and professional. They picked us up right away at 2’am and car was waiting and running when we got there. Nice price. Definitely reserve before when yo go that made it easy.

YOU PAY FOR WHAT YOU GET. As for me a dent in my car and a $ 300 deductible because I didn’t check my car before pulling out at 10:30 at night. They will not look into their security cameras if you have already left the lot. If you park here make sure to check your care before you leave. I personally won’t be returning. Master park is worth the extra money they are way more honest.

A bit far from airport. But it’s ok. I think I got 2 new door dings while parked there. The shuttle runs every 20 minutes no matter if you call or not. If you want vans that run more frequently, try another parking company.

We searched for a few parking lots to park our car for a week and came across this one. We went through reviews and felt positive. After we used their parking lot, we can say they provide Good service and prompt response, Decent for the price we pay !

Booked this place based on price. THEN I read the reviews and became concerned. Pulled up and it looked a bit sketchy. BUT!!! Great service! Dropped car and jumped right on the shuttle. On return — called while walking out of the gate — shuttle was there within a few minutes of arriving at island. Very courteous and polite.
As I live in Seattle my preferred route to SeaTac is 99 [don’t get me started on the tunnel project ;-)] so this place being on the West side of the airport actually works very well.
I suspect the people that have issues with body odor may be supporters of a certain real estate billionaire for President :-)

I LOVE everything about this place. Making reservations online is easy, once you are familiar with the location, getting there is a breeze (GPS takes you right there the first time), and I have never had to wait more than 5 minutes for a shuttle. I love that they have my car waiting for me when I get back. I also love that you can call and tell them how many minutes before you arrive at the shuttle pickup island (rather than having to wait until you get there to call). They may not be fancy, but they provide the services that matter for a price that is fantastic! I have been disappointed with many other parking lot services in the area. They provide ease, efficiency, and affordability. That’s a triple win in my book.

This place is awesome — professional and always easy to use.

Avoid at all costs!!!
Regrettably used this lot as a last minute option.
Not the most affordable and easily the LEAST CONVENIENT!
The service was horribly slow.
Took 30 minutes to drop car off and left several entrances from the gate we told the driver several times.
The return, was the least organized possible with horrendous, or lack there of, customer service.
You call a number listed for pickup, which is all automated with very unclear instructions on where to wait.
Took almost 45 minutes to get picked up then their van was left in the lot while I got my car keys, blocking us in.
Complete.
Nightmare.

I wish so badly that we could go back in time and spend more money to park somewhere else. I’m still nauseated from the BO mixed with cologne smell lingering in our car :(
I was willing to let go the 40 minute wait for the shuttle, absurdly overcrowded shuttle ride and 15 minute wait for our car once we arrived. The smell… I can’t, over the top.

We’ve used Park n Jet (lot 1) several times now and have always had quick and professional service. Plan on using again.

Competitive price, similar drop off & pick-​up times as the larger operations, and a REALLY CLEAN bathroom!

Overall pretty good experience. I searched around for the best price to review star ratio. I think park n jet 2 is the one with great reviews, but my experience was fine. I arrived super early at the parking lot because I was nervous about being late to my flight. The people were fine, the service was good, the parking lot looked fine. I will say that for the location the trip took a little long both ways. My only complaint is an echo of everyone else, it took a little while for them to pick us up. It was shocking how many shuttles came through there for the various lots before we saw our shuttle. Overall it worked out, the price was great, my car was in good shape still. I would use it again.

We have always had very quick service with both getting to the airport and then also back to the lot when returning. The car was always pulled to the front when we returned which allowed for a quick exit.
A lot of people have complained about added miles or conditions upon return, but we have a very old crappy car and have not noticed any changes to our vehicle upon return.
If I had any complaints, the customer service could be better but they get the job done. The shuttle drivers are terrifying. One time when we needed to get to the airport during a hawks game, the shuttle driver drove like we were in a small sports car.

Never park your car here.
I have used this service twice. The first time was extremely slow, and inconvenient. The staff were very rude. Calling to get a shuttle was difficult, and the shuttle did not come for a very long time.
I used this service again because of price on a last minute trip. The shuttle took forver, and this time they damaged my vehicle. Their parking lot is not well lit like they claim. When I picked up my car I did not notice damage. This morning in the light, I see that my car has a large scratch/​dent that appears to have been brushed over with someone’s hand to try and cover the damage.
I am sure they will not cover the damage. However, I have emailed the address the attendant gave me when I called with pictures. We will see.
I would say parking here is not worth the savings. I saved $ 50 on parking for a weekend, and now I will most likely be paying my $ 500 deductable.

I have used this parking service for at least the last 7 – 8 years, four to six times a year, and am very pleased. Sorry, I just don’t get mad when they ask me to move my car 100 feet ahead to park it out of the drive-​up check-​in window, upset because they say they are a Valet service! For these prices I don’t expect them to carry my bags from my car either!
Yes, I have waited what seems like a long time for the shuttle, but then I remember that I am paying less than $ 100 for two weeks of parking as a opposed to +$ 150 -$ 160 at other places with more vans, and I am more satisfied with the wait!
Just about every time, I have been treated like a customer should be, and on those rare occasions when I am not, I either say something to the offending party or withhold my tip. End of story.

I travel 100% of the time with work.
Every time I fly out of SeaTac, I park at Park and Jet 1.
The staff is always courteous and conscientious.
Drop off and pick up happen in a timely manner. The vans are always clean, and heated!

My experience with this company was fine. On arrival I pulled up to the window and had a quick payment exchange. They had me park close for unloading. The shuttle was right there waiting. On return I texted them my info and they picked me up promptly. They had my car warming up when I arrived. Easy!
My only minor complaint is that areas of their lot must be dirt; the tires showed signs of rolling through some serious mud.
Overall, they were fine.

Not sure why such low stars. Book ahead online and the rates are crazy cheap. Had to wait around 10 min for the shuttle, but no biggie considering the price and distance.
Car still seemed like my car when I got it back. Window washer fluid indicator came on, but considering how cheap that stuff is, I’m pretty sure it just ran out and wasn’t siphoned.