Hampton Inn & Suites Seattle-Airport/28th Ave

The staff here are incredible. The shuttle service is great. Very close to airport and light rail. Hotel has pool. But it was closed for cleaning which was disappointing to my son. Very clean. The breakfast is typical of Hampton Hotels. This is the fifth hotel I have stayed At on this trip and the staff made it the best. Pule was very patient too and a joy to deal with. Would be five stars if pool was functioning.

The room was roomy with two queen size bed. Decoration was outdated and no refrigerator. AC worked well and the free Wi-​Fi was adequate. The free breakfast was good not great. The breakfast was the usual egg, sausage, fruits, pancake, cereals, etc. The service was the winner at this hotel. The front desk help was very friendly and helpful. We had no problem getting toothpaste, extra towels, and even diet coke for free, we just asked. Also we loved the free shuttle service. One van was dedicated to airport run and the other for carrying guests to area shopping, casino, The LINK, and restaurants. We have no hesitation about staying at this hotel again.

Decent price and shuttle was good. First floor room was very noisy with pipes making periodic loud gurgling sounds all night, toilet running on and off, and other sounds loud enough to wake us up. Bedding consisted of a sheet and one very heavy comforter. Four smallish pillows on a king bed. Not happy given the high previous guest reviews.

Pretty standard hotel but enjoyable nonetheless!
They had a great breakfast every morning, that was always filled and kept up nicely.
They also had free underground parking which was super nice.

We just spent a very enjoyable night at your hotel. The hotel is beautiful. The rooms and breakfast area are wonderful. It has been our pleasure to stay at the Hampton Inn, and will recommend to friends and leave valuable online comments. Thank you again for making this one of the top places we have ever stayed.

I stay at the Hampton almost weekly and can’t say enough kind words about the front desk staff that makes checking in feel like coming home. The rooms are clean. The breakfast is your standard hotel ‘hot’ continental. The only concern I have had was my car was broken into (back window shattered and bags stolen) in their underground ‘secure’ parking garage. There are no cameras in the garage so I wouldn’t call it secure because anyone from the street can access the garage from the elevator. Be careful and know the garage isn’t secured. Otherwise the staff is awesome and I’ll see you guys next week!

Overall, this is a pretty decent hotel with spacious rooms. Stayed here after an international flight and didn’t want to fight Friday night traffic out of Seattle and honestly was tired. I got a great price, but I am noise sensitive and well, being on the end of the runway at a busy airport, I should have gone a bit farther away (but that’s me and most would probably be ok). Once construction is done around the hotel, it will be easier to get into. Check in was super easy, very friendly desk staff, provided information on places to go for meal and there’s shuttle service to a few local places. That’s really awesome.
The room was nice and large, pretty firm bed and lousy pillows. What is it with crappy pillows and many hotels?
Pretty decent breakfast in the morning with the usual expected items. Had my fill and was pretty satisfied. Check out was super easy and they had already emailed my receipt. Good operation there.
One flaw, I know the hotel wasn’t full, so don’t book rooms above each other if you can. While I was already up due to time change and all, I wouldn’t have appreciated the heavy footed person in the room above me if I hadn’t already been awake.

The rooms are amazing because of their squared design which makes it very spacious and homey. On top of that, everything is clean in the room and the hotel itself. There was some construction going on outside the property, but no hassle or annoyance there. The service was overall very friendly and accommodating. Aisha and Jenn were amazing, will definitely come back.

When my company arranged for me to stay in this hotel, I thought «Whatever…a few nights in an airport hotel…» but I was pleasantly surprised by a much better than «whatever» experience. :)
I was welcomed at the airport by a kind shuttle driver who drove me to a restaurant close by the hotel and waited for me while I picked up some take out, the women at the front desk were warm and very helpful, The room was big and clean, I felt safe and had an awesome sleep in the bed, I also loved that they had 6 pillows of different firmness levels… I found the perfect one.
The free breakfast is great and the shuttle took me everywhere I needed to go.
I will definitely stay again on my next business trip! Thank you for a perfect stay!

Excellent.
Nice, secured, downstairs parking.
Beautiful, Clean, Well-​Furnished Rooms.
Outstanding, Free Breakfast, with Full Coffee Bar.
A little bit tricky to get to, but very close to SEATAC.
There is another Hampton Inn, one block away.
Dave’s Diner, is walking distance.

This is a really great hotel. I am staying in a room with two queen beds. The room is clean and even smells clean — not that obnoxious room deodorizer spray that is trying to cover up underlying smells.
The bathroom is awesome — great shower with good water pressure. Very spacious with nice tile floors.
The beds are comfortable — a bit on the firm side — but the pillows are too soft. You need two pillows to make one decent one.
My biggest complaint about this place is that every time someone in a room on either side of me shuts their door, my bed shakes. It’s a little unnerving. I would have given this place 5 stars if it wasn’t for that.
All in all, good experience, but they really need to do something about the slamming door — shaking bed problem.

Just got off the phone with General Manager Matthew Jones whom I spoke to over the phone for 40 minutes. I was VERY disappointed in the way he spoke to me not an ounce of trying to go out of his way in resolving the issue at hand, Given his position as General Manager he could of tried to represent Hampton in the best way possible and come up with some sort of resolution. I guess repeat customers is not a high priority, His attitude was like «too bad, although you were unsatisfied, theres nothing I can do» Its not our fault, you got the room you paid for, although you did not get the room you wanted you got a room. Wow, thanks =(He goes as far as saying, go to Expedia, they are a big company they can AFFORD to give you back a refund.” This is what was told to me by General Manager Matthew, no kidding.
The reason for the problem… before booking a standard room with this hotel through Expedia, I called the hotel many times to insure I was getting the room I paid for since it would be a non-​refundable room. I check in on March 22 at 1130pm and find out its a accessible room for wheel chairs. No one told me this when I purchased my room. I went back downstairs to complain and the front desk worker refused to put me in another room because she said it was booked through «Expedia». This hotel treats you awful if you book through Expedia, Beware.
I couldnt believe this is a huge Hotel chain and they werent willing to put me in a different room. Her attitude was «sorry this is a Expedia room we cant help you kind of attitude. This is BS, Expedia or not, it they want return customers they should be willing to go out of there way if customers are unhappy with their room.
Bottom line, I feel I was mislead into thinking it was a regular room. «Well, I got, its not our fault kind of attitude repeatedly from both Managers Godfrey Robina and General Manager Matthew. One positive thing I learned and reasons Im not coming back, they are NOT obligated to tell their customers if they r purchasing an assessable wheel chair room from what I was told… looking for a hotel that will be upfront with me from the start.
MY BIGGEST COMPLAINT of ALL: Our bedding appeared to look DIRTY and UNWASHED. One stain looked like a gross blood stain and another stain that made the bedding look unappealing. Hair on sheets as well, and toilet not the best shape. Im glad I took these pictures for anyone in question. Read other reviews complaining of hair and cockroach found in room, this is 3 bad reviews in just a few months of eachother. =(

We had used this hotel for a quick stay before leaving for a cruise the following day.
Good points: they offer a wide variety of complimentary breakfast items including waffles, eggs and pastries. Front desk service is friendly and welcoming. Rooms are spacious with comfy beds.
Bad points: breakfast food was just ok. Eggs weren’t good so I’d skip those. Our room wasn’t completely cleaned. When I open the shower curtain and see clumps of hair on the walls, it disgusts me. Then I start to wonder how clean the rest of the room really is. The walls and floors are thin so you’ll hear anyone walking above and outside of the room. It’s not so great for a good nights sleep.
It was fine for one night but I wouldn’t want to stay here again.

Very nice spacious room! I expected a regular hotel room with limited space like the one’s I usually see. But this one was big and spacious! There was a mini living room and the bathroom was nice, clean and big too! Bed was soft and very comfortable to sleep in. The room looked like it was new! They have a nice complimentary hot breakfast too. We were able to check in as early as 1030am and was able to check out as late as 1pm! With no extra charges! We were able to max out our stay. We really enjoyed our stay here and wished we had more vacation leave to stay longer. This is near the airport and about 20−30mins drive to downtown Seattle. I will definitely stay here next time I visit Seattle.
Oh and did I forget that the price was good for the room that we got? Nice! =]

FANTASTIC experience. Only spent one night here but it was comfortable and super clean. They even left a note on my bed advising me that the duvets had been laundered.
The breakfast…well, just let me say they had me at «BACON». Oh yes, a full on breakfast with eggs, bacon, waffles, bagels, muffins, cereal, yogurt. .. the list goes on and on.
Check in/​check out was flawless, large covered underground parking garage. Facility appears to be fairly new.
Shuttle service to/​from airport and in a designated map area if you wanted to venture out for dinner nearby and didn’t want to get your car our of the garage.
Close proximity to airport.
I wracked my brain trying to find a negative — any negative, and the only thing I could come up with is that the road crew is constructing an elevated rail right above/​near the hotel. The road is a little tore up and there are barrels blocking the road/​entrance (somewhat daunting/​confusing to find the entrance). But frankly, not the hotel’s fault. I’d suggest some signage to help.
Other than that, no problems or issues with our stay.

Very comfortable beds. Pleasant checkin staff. Clean hotel. Very clean. Bath products are neutrogena. The free breakfast buffet was very very well liked by the kiddo. Eggs, sausage, bagels, muffins, cereal, great coffee, juice, oatmeal and fruit.
Only drawback is that we arrived a bit late after a very long flight. Would have loved a glass of wine or beer. No options on site, though they have the little sundrie area. Just to add a couple of small bottles of wine or cold beer to fridge would be great.
Overall, very nice brief stay.

I don’t know about you but when i check into a hotel I love being greeted with warm welcoming just as if I was coming home to my family.
The Hampton Family really embodies the true meaning of Customer Service. Pule, Leilani and Godfrey are the best! They go above and beyond for there customers.
The beds are comfy, sheets and pillows are clean to touch and smell!
Gym is perfectly equipped with all the necessary tools for a perfect work out.
Free breakfast in the main lobby when you awake!
Just stunning job Hampton family!

I had to stay here for a week during training classes nearby and giving a review for Unilocal of course. There are several negative problems to note, but first I’d like to say, the hotel room itself is very nice, comfortable bed, and nice room with mini fridge and and pull out sofa couch also. Jumbo screen flat screen TVs with cable was nice. Its very decent as far as hotels go and would be perfect for someone staying 1 night and needed to be close to SeaTac. Or someone who got a rental car, that’s essential if you stay here, for a extended stay.
I was staying for quite a long time, and I was very upset by, no ATM at all in this hotel, which is unheard of really in 2015. I was blown away by that. Then, there is no room service offered. Its like, for an extended period of time you are literally out of options to eat unless you go to a very expensive restaurant. (The hotel shuttle will drop you off at a few places nearby for free.) the only places that deliver to your room are greasy pizza places. Gross! Very frustrating. The WiFi works but its spotty and you have to reconnect every single morning again. There is a great fitness room and a indoor pool for those fitness freaks. Also a very nice business room with computers and Free internet access. I did greatly appreciate the Seattle Express that will pick you up and take you to the Westfield Southcenter for free!
They do give a free continental breakfast in the morning which is very nice and tasty, but you must go all the way downstairs to fetch it., being on the 5^th floor it was obnoxious to have to run all the way down there everyday. just to get some coffee and a bagel. It would have been nice once to get breakfast ordered to your room. Not happening here. The actual area here, I’ve heard from several people is pretty sketchy and to «not go out by yourself.» The tons of construction going on outside the hotel is a eye sore. The location is quite bizarre, its off the main road and on this outer hidden road. So there’s no way to be able to walk out somewhere even if you wanted to.

Recent 3 night stay utilizing Hilton Honors Points. Close to airport with easy access to freeway. Some road construction with traffic barriers in front of Hotel. Easy underground parking keeps car secure and keeps you out of the rain.
Rooms: Large and nicely furnished. Clean, quiet, large bathroom, clean beds and fresh bedding for each stay. Shower and bathroom clean and pleasant.
Amenities: Indoor pool, exercise room, business center, full breakfast included, secure parking and free wifi in lobby/​dining room. Free Hilton Honors WiFi in building.
Experience: Usual business hotel efficiency. Plus it is clean and modern. It is as good as it gets at this price point. Compared to some similar hotels in the Sea-​Tac area this one stands out as the winner.

I had an early flight out of SEA, so rather than stressing about getting to the airport on time during morning rush hour traffic, I decided to stay the night at a hotel close to the airport. While there are a ton of airport hotels to choose from, I think I hit the jackpot on choosing this one.
The rooms were spacious and clean and well stocked with amenities. The rates were super reasonable, especially considering that the breakfast spread in the morning was fantastic! I will definitely stay here again!