Allstar Transmission

I’ve had to come back 4 times for service. Tow truck back to the shop not covered under warranty. My $ 1400 transmission now cost alot more.

I have an old car, 2001, that needed a new transmission. Allstar gave me the best price around. They towed the car as part of the whole service and were done in less than two days. Outstanding service, price and very nice people.

They were able to take my truck in the same day I called to replace my rear pinion seal. Great price on parts and labor and fast. Thanks

Efficient and honest repair guys, they called me before they repaired other things that I knew were wrong that I didn’t mention when I brought it in, Just see if they could find them. They did, and they did a great job repairing our transmission.

Look my car into All Star Transmission a couple of months ago to have it looked at. I advised that I hope there is was not a serious problem because I was getting married later in the year.
After a couple hours they said my transmission was shot and it would cost $ 2000 to get it fixed. I wanted a second opinion and took it to the dealership to check it out. They said the transmission looked great and all that I needed was a sensor replaced which was only $ 300 to have fixed.
The sad part is another store that I trust recommended these douche bags. I can see why they have a pour overall rating. Don’t trust this company. I will always look at Unilocal before I make any decision whether it be food or a service.

My car ways damaged while they were working on it. After 3 attempts to get someone to talk to me about this I have contacted the BBB. They seem nice but they are careless, and dont take responsibility for their accidents. The car has run ok so far but the bill to repair the ding they put in it will cost me so much I could have gone to the dealer for better faster service and paid less.
BBB will keep my complaint on file they even spoke to the witnesses and said my only option is lawsuit since All star refuses to try to discuss the issue.
In reply to owners comments:
I contacted them imediately they failed to reply, I had the witness who drove me there who saw the damage and asked about it when we stopped a mile away or so for dinner. I went back but they were closed. I called and was told they would get back to me, they didnt. I left the country for 2 weeks after that. Sorry didnt cancel my trip to europe to fight with a less than honest or responsible chop shop owner who told me his staff never makes mistakes, ever and I was a liar! And I admit I am sure the mistake was mostlikely not intentional and may have been over looked by the very busy owner who was unable to reply at all before I contacted the BBB and filed a complaint.
Also Note The BBB cant do anything beyond keeping a record of unsatisfied complaints against the company and because their rating is already well below normal and the owner doesnt care about their bbb rating it makes no difference.
Though with perfect staff who ‘never make mistakes’ I wonder why All star’s rating was not perfect with the bbb before I came along? They told me there had been other complaints all unresolved. Well teach me in the future use the BBB to check on businesses before trusting them with your stuff.