Quick Lane Tire & Auto Center

I’m not one to write reviews for places but these guys deserve a standing ovation. Took my car in for a routine oil change asked the mechanic on duty to take a look at my serpentine belt due to some strange noise it was making. Turns out the water pump had a severe leakage which explains the high pitch winding noise. They were slammed that day but still was able to attempt to fix the issue. After all day of running around and calling various places looking for the old style water pump that is plug and play (no engine lift needed) it was decided that no where near stocked that part. We decided to go with the factory model and repair the vehicle. The shop was closing so they had ordered me a rental car paid for by them. All in all these guys have the best costumer service I’ve ever dealt with in the automotive repair industry. Thanks Patrick and all those in the shop!

I saw an ad in RedPlum (Ad mailer from the Monterey County Herald) stating Quick Lane had an everyday low price oil change for $ 24.95, but when you go in there they will not honor the price and demand $ 39.99. This business is owned by Cypress Ford and I have complained to them before (Summer 2015) and they said they would fix the problem… I went back yesterday and they tried to screw me again, same problem. They bait and switch, False advertise and try to screw even loyal customers.
Do yourself a favor and stay away!!!

Go see Patrick! He has helped me several times and his customer service is spot on. He is very honest and reliable. I got an oil change today and ordered some new tires. 5 stars all the way.

They try not to honor there own coupons. mailer coupon says «everyday low price $ 19.95» for oil change… «it’s for new customers only», «oh you have to have the coupon in hand»… I had coupon in my car and showed them… They finally honor it, but you have to fight!

Ken and Dan and the crew at Quick Lane were great. Straightforward, didn’t try to sell me something I didn’t need or ask for. They were curteous. The service was professional with quality products at a fair price. I will definitely be a repeat customer.

Great service, fair and saved me a bunch of money vs dealership and most places. I saw Joey there makes you feel like your working with your best friend and the garage staff day hello and are friendly n clean unlike other places ive been, cheers i you guys, ill be back and sending my family as well!

I used these guys the first time for an alignment after purchasing new tires at Costco. Alignment is NOT included with the installation at Costco, but Quick Lane offers a discount to people who purchased their tires at Costco. While I was in there, I asked about timing belt replacement and Joey told me I had awhile to go before this would be necessary. This kind of clued me in that they were probably an honest shop, as they could have told me it did need to be done. The alignment service was done pretty quickly as I waited on my vehicle while they were working on it.
I returned a few months later as I was having some problems with brake judder. A couple of rotors had to be replaced but a couple were able to be resurfaced. The work was done quickly (within a couple of days as I left my vehicle this time) and to my satisfaction. I would not hesitate to recommend them to anyone else as I think they are honest, do good work, and complete repairs in a fair amount of time.
I’ve also used them for oil changes which were done quickly as well.

People here are very friendly. I’ve always had good experiences coming here after more than three years.

Came to get an estimate for a gas tank leak on a Ford van. Was told that the tank had to be dropped. I had done some earlier research online and told the guy that I was speaking to that it might be the fuel tank selector switch. He insisted that it was a fuel tank leak. I went straight to the Ford dealer and they replaced the fuel tank selector switch. Tank was never dropped.

After getting ripped off at another car place on Del Monte ave. and being relatively new to the area, I was pleased to find that Quick Lane and my overall experience was great.
Led there with a coupon– they’d give me an oil change for a reasonable price (at least $ 20 less than quoted elsewhere in the area) and they luckily pointed out my tires were almost bald (hadn’t noticed they were in fact down to the wire!).
At first, I told them I didn’t want to replace them (I wanted to research prices), but after asking around, I found their offer was again the best I was quoted in the area.
They were friendly and seemed honest enough, so I got my smog check done there even though it was more than one I had a coupon for. I didn’t feel pressured by them and they definitely could have tried to get me to do work (my car is getting older/​has had more problems), but they were straightforward and not pushy, which I appreciated.
I’d recommend them to a friend, if I had any in the area: o

My wife went here to check the «check engine light» on her vehicle and they said they would do a diagnostic and let us know the result. Well a day later they tell her they did the diagnostic and found a catalytic converter was clogged. They told her they had taken the converter off and checked it to make sure it was clogged. They quoted her a price of $ 2100. I think not!
We paid for the diagnostic and checked with the dealer who stated the vehicle has 3 converters. We took it to another mechanic who did another diagnostic and after 2 days found the only thing wrong was the wire to the mass airflow sensor was loose. They told me the converters were fine. After $ 400 and 2 days I FIND OUT QUICK LANE WANTED TO RIP OFF MY WIFE AND ME OUT OF $ 2100!!! WHO THE HELL DO THEY THINK THEY ARE DEALING WITH? I AIN’T NO DUMB MEXICAN U CAN SWINDLE MONEY FROM!
I warned my friends who used to go there but after my experience never will go there again. You lost a truly loyal potential customer by trying to rip me off. I hope to make sure no one loses money to these scammers again. To the people who were treated right and had good experiences here you were the lucky ones and I hope you never get a raw deal from them ever!

I used to really like this «friendly» shop — but now I realize that they are liars. Every time I come in for my oil change, they say there is something wrong with my car. Each time this happens, I check with another shop that I trust in Monterey. So far I gave them the benefit of the doubt even though one of their previous recommendations were not needed. This time they told me I needed a $ 350 brake job and that my brakes were down to «3mm.» I checked in with the other shop and he told me the pads were at more than twice that! I can’t believe how blatantly they were trying to rip me off. I am really disappointed and won’t be back again.

I just moved to the area less than two months ago, and I’m glad someone at Jiffy Lube recommended this place when I got an oil change. I called them to get an estimate and it was exactly what they said when I went in and when I paid. It’s first come first serve, so you can get repairs done as quickly as possible. They even have a courtesy shuttle if you want a ride somewhere while they work on your car. They gave me a ride to my house, but I was a little disappointed that they were reluctant to pick me up again. I just got a ride from my roommate so I could get my car right away. I was also disappointed that the repair took an hour longer than they said, and that the paper said it would take an hour longer than they told me. But, they were quick and honest, and I definitely recommend them!

Honest and quick service. Friendly fellas with a family like atmosphere in the shop! A FORD dealership repair shop. First come first served method and will pick up drop off if you need a ride!

These guys are fast & know what they are doing. Friendly service & a nice little waiting room with a TV! I bought a used car & needed to get my transmission flushed. They were pretty busy, but when they started work on my car, the transmission flush probably took only about 15min — definitely impressive. If you need something fixed & are in the area, definitely stop by & see how they can help you!