Doctors on Duty

Very friendly staff in the office and over the phone. The doctors take their time while you are in the office. Each time I visit there hasnt been a long wait. I like that they provide me with a print out when I leave. They also make sure to send in the prescriptions to your pharmacy as soon as you leave. Very professional, clean and friendly.

DO NOT GO HERE! The male nurse? was the only good thing about this place. He was the only one who showed compassion of any kind. Waited 2 hours, they make you pay up front, for what? Only the doctor to tell you what you already know. Please Tell me how to make my stomach ulcer go away, or refer me to someone who can. Please don’t just tell me to keep doing what I’m doing and if it «persist» to come back. I wouldn’t have gone in the first place had I thought i should keep doing what I’ve been doing. I want it to get better not worse. I wouldn’t advise going here.

We came in for exam and vaccines for her to be registered for school and refill on medication. They kept us waiting for an hour after collecting a $ 200 deposit. Then after getting weight, temperature, pulse/​ox and bp, we get put into a room and the medical assistant takes a brief overview of what’s already written on the paper. She leaves the room and comes back and says they can’t touch her because she needs to be seen at a pediatrician. Then they don’t have any pediatric vaccines and won’t prescribe a refill. 2 hours and $ 200 later we leave and collect the refund since the doctor never even stepped into the room.

Very nice, kept me in the loop when they were running behind due to technical difficulties. I didn’t have to wait as long as I have in the past at other urgent care places. I would recommend bringing your own reading material as what they had in the lobby was fairly generic. Staff was very friendly and accommodating.

$ 205 for a 3 minute visit when all I needed was a prescription for a recurring issue. They didn’t even have to guess because I came to another dod when the issue first occurred. And that isn’t including antibiotics. A fucking joke and a slap in the face to all of humanity. I would give negative stars if possible.

Although I was the only one in the waiting room, I waited for over an hour. I wanted to leave, but figured I had already wasted this much time and desperately needed antibiotics. Unfortunately my regular PCP couldn’t get me in today and I had to suffer though the experience that is doctors-​on-​duty. Of course they made sure to collect my copayment before the told me I would be waiting forever.

I’ve been sitting at doctors on duty for over an hour now. I arrived right when they opened to an empty waiting room, with only one patient ahead of me and I have still not been seen. Apparently, there are no doctors on duty at this location…

I had a terrible experience in this office and I will never return. Dr. Dias is a joke as doctor not a very caring doctor. He asked a couple of questions and didn’t give much of an exam. I must of spent less than ten minutes with him. Gave me some kind of diagnosis and a prescription for pain and was on my way out. I was very upset that he didn’t spend more time, when I spent a lot of time in the waiting room and then more time in the exam room before the doctor came in. The bill was not worth paying because of the bad service that was given.

I had to come here for a thorough physical exam/​drug testing prior to a job I applied for. My initial wait was pretty long, but Tamica was friendly and efficient in administering the battery of tests. And Dr. Smith is awesome!

This place is the worst if you see Dr. Diaz. I have been there twice and after a few questions he decided I needed to go to emergency even though I came in knowing what my issue was since it has occurred 3 times before. He was convinced that it was something more serious and recommended a $ 10,000 test at the hospital. After 6 hrs at the hospital I was diagnosed with the condition I knew i already had and got the antibiotics I needed. A year and a half later I again went in and Dr. Diaz was on duty again and AGAIN he refused to treat me and recommended that I go AGAIN for the same test at the hospital. This time I did not take his advice but this office billed my insurance and I again had to pay my deductible. This looks like a scam and I do NOT recommend this facility.

If I could give 0 stars I could. Anne was rude on the phone, gave incorrect information as I know they take appointments, and in general did not have the best interests of the patient (myself) in mind. I’ve been going to doctors on duty for almost 9 years now and they continue to get worse and worse. Think I’m going to find somewhere else permanently rather than just looking for different locations as they all are beginning to say the same things even though it’s bull.

I called to ask a couple of questions about the hours of operation and was yelled at by the lady on the phone… I decided to go anyways because of my health condition. As I had my blood pressure read the staff gossiped about other employees. I found this to be extremely unprofessional. The staff had a pretty bad attitude…

Magically they were open on a holiday! It did cost $ 35 more but worth it because I needed Meds stat! Very nice and helpful staff. The waiting room is pleasant and has a lot of reading material. They didn’t take too long to see me. Dr. Diaz was very nice and helpful and didn’t try to just prescribe you things to make you spend money. He just have me what I needed.

Amazing! Happily in recovery, from my ouchy.
Honestly, I so do not like visiting medical offices in the US. I try to get all my medical and dental issues done in Cabo San Lucas or La Paz, Mexico. I LOVE Mexico for medical care: particularly, since I dislike and do not carry health insurance. Yes, my $ 200 root canal and $ 100 mammogram (they give you the x-​rays) are just a couple examples of the financial differences.
Well, after 3 days of trying to drain a nasty cyst on the side of my face; the damn thing just became large red angry and swollen. Dr. Diaz was respectful, listened well and took care of my condition very quickly. Very professional manner was admirable and appreciated. Saturdays are tough days to just drop in, but I had just a little wait because an emergency child injury came through. Sundays the Pacific Grove Doctors on Duty is open. These are all under the Salinas Valley Memorial Hospital program, so rates are standard. Much more reasonable than the E.R. or Chomp care centers. Though still very pricey compared to Mexico, Thailand or India medical centers.
Thank You! for the help I received today. I would recommend this clean, new office with a wonderful staff to anyone that is in need of medical care. Good Luck and God Speed with your recoveries too!

I agree with Arno r. They dont take most insurance and they are about $ 50 more expensive per office visit than Urgent care. The wait is normally twice as long. Waiting room is always packed! GO TO URGENT CARE.

My wife needed asthma meds the day after Christmas, and we were seen, taken care of, and sent on our way with prescriptions and samples inside of an hour. The nurse and the doctor were both great and happy to help us. Urgent care isn’t the sort of thing people read reviews on — they just go — but it’s certainly worth our time to let anyone who will read this know that the people at the Doctors on Duty clinic on Freemont helped us out a ton.