California Department Of Motor Vehicles

Hit or miss. I would give some of the staff 5 stars, but some 1 star. If one gives you trouble, come back another time to roll the dice for a different staff member

I’m from the Bay Area and the only DMV I’ve ever gone to has been the one in Fremont and every single time I have to go there I hate it. Always huge lines and employees that give attitude.
This DMV was the total opposite. I made an appointment on a weekday at 2pm and when I showed up there wasn’t even a line. So even without an appointment I would’ve been ok. Employees weren’t super friendly but they certainly didn’t give any attitude and to me that’s good enough. I was in and out in about an hour and a half. Best experience I’ve ever had at a DMV.

Pretty much what you expect from any DMV, or any government institution for that matter. Compared to other DMVs though, this one actually isn’t that bad. Waiting in line for more than 10 minutes is never fun, but this one generally goes pretty fast. I didn’t make an appointment and was able to get in and out within an hour, as compared to 4 hours at other locations.

Im very impressed by their service and how quick it was! Made appointment at 9am and only took 35 mins to renew my license. There was not that many people if you go in early.

Really great with an appointment! The staff was very efficient and friendly; jobs well done. My mom was in to renew her license. I had been helping her study for weeks. You fill out the application and can take the test three times for the $ 33.00 fee. Three times in one day is the limit. They may issue an extension if you do not pass and/​or you fill out another application and pay another $ 33.00 to try again another day. You can take the test on the computers, or you can request a paper exam. Mom is over 80, so I requested the paper exam. You need to get 15 of 18 questions correct to pass and pass the eye/​vision test. Yeah! Mom Passed! ;D Freedom for all!!!

Out of state title transfer and registration plus, you guessed it, no appointment … Good experience, short wait, pleasant dmv staff. Drove from greenfield. King city is a no repeat. Worth the drive.

Made an appt to handle my vehicle registration. Both ladies who helped me were polite, answered all my questions, and I was done within about 20 mins. If you have to deal with a government office, you can only hope it to be as quick and pleasant as this trip was.

Long lines if you don’t have an appointment. And the wait time is what you expect at the DMV.
But the Service was IMPECCABLE. Had a few problems with my paperwork and Dennis and this other lady went above and beyond to help me.

Blown away by this DMV. Very clean and pleasant. I was in and out in under 30 minutes without an appointment. A+ service.

I know, I know. It’s DMV– what do you expect?

I have an appointment and still have to draw a number and wait like a Russian waiting for toilet paper.
Any business in America would hire better people and develop better systems to accommodate their customers except those that have a monopoly on their market.
We have no choice but to come here so they do nothing to make it easier.
I have an idea: sub contract all DMV work to private businesses and let us decide where to spend our money, the lines and rude, entitled, employees will disappear.
Problem solved.

I had the best DMV experience of my life here this morning! I knew having an appt would make my trip faster; so, at 8:30am I checked to see if there were any available for today. Since it isn’t a city, I thought I might have a chance. There was an appt for 10:10am, and I took it. When I got there, I got my ticket number immediately and as soon as I sat down, my number was called. The staff was courteous and professional. I was back in my car with my new registration by 10:14am!
For other first-​timers to this DMV, the address is Canyon del Rey, but you have to enter the parking lot from Hilby Ave.

Since I had an appointment, I was in and out of here in less than 10 minutes! How can I not give them 5 stars? I don’t understand why people don’t make appointments. This place was packed with people staring at the walls. Perhaps they just needed a day of deep meditation and reflection?!

I’m really surprised about the good reviews. What are people comparing it to, Guantanamo Bay?
There are at least a couple of employees here that would be more useful as a VCR repair man.

Everything’s nicer in Monterey, even the DMV! It’s a small place, but the staff are very friendly. Unfortunately, they have the typical long, expected wait of the regular DMV, so bring a book or something to do while you wait!
However, there seems to be some disorganization here. I had an appointment and when I came here, I expected to see a separate, marked off line for those with appointments. However, I did not see that. There is a desk for people with appointments, but no specified line.
But in general, I was actually quite impressed with this DMV location, considering the DMV’s reputation for being a hassle.