PetSmart

I love the Petsmart in Seal Beach. The employees are always extremely nice, the groomers are accommodating to my oh so nervous pup and the vet staff is fantastically real. And best of all the other customers there are always complimenting Judge. «He is such a gorgeous boy!» Gotta love when I know I treat my boy well with grain free everything, no people food and fish oil.

I have a black frenchie and brought him in about 2 years ago to get a grooming. I believe my dog got ringworm from this place. His poor skin suffered tremendously and had lots of bald spots all over his body. He still has missing patches of fur from the ringworm. I truly believe it was from this petsmart because we have used a grooming spot by our house for years without problem and then bring in to petsmart since its cheaper and all of a sudden he gets ringworm? Our vet explained to us it COULD have come from anywhere but definitely said this petsmart couldve definitely been the problem. Sooo with all that proper grammar being said, heres my msg. F*CK! this place. I aint comin back with my pooches henney.

I just witnessed a groomer handling a dog so badly that it was crying. The supervisors didn’t seem to care after I complained about what was happening. Don’t take your dogs for grooming to this location. Their excuse was that the dog was matted. Well if the groomer can’t handle a matted 5lb yorkie dog then they have no business being a groomer!

We recently got a puppy and we were having issues finding a food our puppy would eat. We went there to explore the options and the dog training girl was there. She helped us, and we did find a food with her help, but she talked us into this puppy package for $ 20. The ONLY 2 reasons we bought it was for the food coupon and free pet grooming coupon.
Yesterday we decided to cash in on the grooming. We have a Cavachon, which is a poodle mix. I will NEVER take my dog back there for grooming! NEVER! They butchered my poor baby. They shaved all the hair off the top of his snout down to the skin and left him with a funky looking helmet head. The hair on his body didn’t look like it was cut at all, just brushed. And his nails are still lethal. I was so pissed. We picked him up and all I could say is «What the F$&! did you do to my dog!»
Lesson learned! DO NOT LET THE GROOM YOUR DOG…

I have a Petco on my corner. Someone told me about Petsmart and I can’t believe how much better it is. The employees are so helpful and nice and the store is huge. I travel to get there but its worth it…

They don’t know how to ring up a merchandise and use gift card to pay for it. Train your workers please

Dishonest practices. I booked a bath/​no grooming for my dog online, the price was $ 18.99 which was fine. When I picked her up they charged me $ 21.99. When I asked why the upcharge they said they charge more on the weekends! What? First, it did not say that on the online booking page anywhere, and second, when did Friday become the weekend? What difference does the day of the week make anyway? When I called them on it, they said «its just what the computer says» I call BS on that store and the manager who input that price hike data into the computer. I won’t be going back for any of my pets needs.

Unfortunately, I have made the decision to never return to this location. I have been considering it for awhile because of bad service, but now I am done.
Hana is always the one who ends up grooming my dog and always seems to be rushing us out. Every single time I pick up my dog, the harness is on wrong and she claims she doesn’t know how to do it. You have now seen this harness 4+ TIMES, shouldn’t you have learned by now?
The prices went up $ 3 for Fri-​Sun (which I was never told and wouldn’t have been if I hadn’t looked at my receipt). I scheduled my dog on a Tuesday night because I’m a teacher and would like to save money where I can. The AC broke and I had to reschedule for the weekend, but was given a 25% discount (thank you!). Honestly, if the discount wasn’t offered I would not have rescheduled at all.
I have always loved Petsmart and was so happy when Seal Beach opened up, but I cannot except the service any longer.

Very dissatisfied with grooming department. Grooming manager was downright rude during check in complaining that our dog, a bijou would require a lot of work. When I requested the estimated price, the grooming manager indicated that she doesn’t have to state the price. I do not feel comfortable going back to this location again.

We got everything we needed to feed our zoo! The customer service was outstanding and the store was very clean! From what I saw, everything was well stocked. What a great location too!

Huge store with a friendly staff that knows the names of all the dogs and always greets them as well. The workers there have seen my dog grow up! This Petsmart is bigger than most (and the cleanest, nicest) that I’ve been to and carries a wide variety of food, treats, toys, beds, etc. for all types of animals. I highly recommend the puppy training– Sara is an awesome instructor! Compared to most Petsmarts around the area, Seal is the biggest, cleanest and carries the most product.

Kumo’s first time at the salon was not great. I asked for a trim and he came out with a Brazilian butt wax No hair in the butt area?! Really??! Poor little guy might get a sunburn during the summer.

Excellent staff that is friendly and helpful. Customer service provided by management was also excellent! I’d go out of my way to go to this Petsmart

It may just be the time of day I’m coming in, but store associates are scarce to be found and not particularly friendly (except for the cashier I always get, who is very sweet.) The store is also fairly small by comparison to other PetSmarts I’ve been to. Additionally, you must request live mealworms/​wax worms from an associate; you can’t pick and choose your own tubs, which is a bit of a bummer, because sometimes the worms aren’t as fresh (read: they pupate quickly.) Still, the options here for other pets are about what I expect for most PetSmarts, so it’s alright by me.

Love this store, everyone is always friendly, store is stocked well amd has great sales and huge variety. My dog loves her visits there

I bring my dogs Brooklyn and Coco to this location to get their nails trimmed. The groomers are great with them, they never leave upset and I’ve never gotten complaints of them growling, biting, or scratching anyone.
One of my favorite locations due to nice/​helpful staff, clean grounds, and well organized aisles.

I like this Petsmart. I have not used their grooming or training services, but the store is great. Everything is always clean and organized, which I really appreciate. The staff has walked around with me on more than one occasion to help me pick out the perfect item and they are always cheerful and sweet. Their return service is quick and easy as well.

The employees here are always so helpful and wonderful. They don’t always have everything in stock that I need but it’s a smaller Petsmart location. My dogs love going here with me.

This review is solely for the grooming area. I saw that there was a sign near the grooming area that says all the groomers are «academy trained.» I don’t even know what that means, but I certainly didn’t believe it. I don’t usually give out 1 stars, but I was really disappointed with this place.
I brought my 8 month old yorkie to be groomed for the first time. He had a couple of mattes, not too many, and is a pretty friendly fella. We asked for the bath, a grooming, and flea shampoo. We also had the puppy package coupon which saved us $ 11 dollars, but in the end, the total was around 46 dollars which is kind of ridiculous considering my dog is like 3 pounds.
When my boyfriend went to go pick him up, we were informed by a worker that our puppy was biting. He gets really scared of loud electronics like vacuums and blow-​dryers and he tends to nip at the device rather than the people handling him. However, the worker (who didn’t even actually groom him), noted that our puppy «went at him 12 times.» My boyfriend asked for an explanation of what went down, but the worker was unable to tell him.
When my puppy got home, the first thing I automatically noticed was that his cut was totally uneven. The hair on one side of his muzzle is about an inch longer than the other side. He also still had two or three mattes that weren’t even combed out or cut off, so we cut it off ourselves. His nails were still very long and didn’t seem like they got trimmed, and his left ear-​hair is longer than his right ear-​hair. If that makes any sense. Anyway, he just looks off balance and we plan on taking him somewhere else to get re-​groomed and fixed up. We will definitely not be back, and we recommend that if you have a Yorkie, take him somewhere else.

This Petsmart is in a very nice shopping center and it is practically new!
It seems a bit smaller than the other ones, but it is fully stocked and the employees are super friendly.
However, there is nothing that would make me drive 10 miles to this petsmart. But is was a great experience besides the fact that it had poor ventilation compared to the other ones… a bit on the stinkey side… but hey! I luv animals! and animals and animal products sometimes smell.