Great Clips

You all have butchered my hair. not once but twice. It’s really bad. We will not be coming back.

Ladon butchered my hair. I don’t cut hair for a living but the minute I sat down and she started to hack away at my hair I should have yelled STOP!!! The lady was all over the place, I could have handed scissors to my 11 year old and said give it your best shot and I’m sure it would have turned out better. I don’t exaggerate and I’m not now!!! I finally had enough, she cut off more then I asked for and hacked the layers I said can you please stop, it looks like a hacked mess
Lucky for me I was watching the lady get her hair cut behind me and liked what I saw. I asked the stylist to HELP… please HELP!!! She didn’t have to wait long and she was so good with helping correct Landon’s mess… my hair was cut shorter then I wanted it to be but that is what needed to happen in order to clean up Ladons mess. I could tell my the look on my stylist that she had no idea what the heck Ladon was doing with my hair. She apologized over and over… well it wasn’t her fault it was Ladons…
I am a repeat customer and have no problem going back I just know now who to stay away from.
The fact that another stylist was able to save my cut is the only reason I am no giving this review ONE STAR which is what my original stylist deserves if that!!!
Second Stylist deserves all five stars so we have to meet in the middle with 3.

Allison, where’d you go? I just found out you left. Dang you were the best, good luck to you!
Not sure if I’m going back to this location now…

I love Allison! my younger brother comes here all the time and I slowly started to come along and became really comfortable with her. she was very understanding and never rushed. she would fix anything you asked her to, even if she had a bunch of people waiting for her. I was really disappointed to hear that she left. does anyone know where she went?
my brother went today and got a really bad hair cut. his sides weren’t blended and the nape of his neck was completely crooked. not only this but the new woman who checked us out was incredibly rude. the only reason this review has 4 stars is because of Allison.
please if anyone knows where she moved to, we are desperate to find her.

Walked in to get my 8 year old son his first official haircut. After reading some of the bad reviews, I was hoping we wouldn’t get Ladan. Instead, we got Debbie, and she was absolutely amazing! She asked us what we wanted, always asked during the process, and even gave my son a lollipop at the end! He gives his new haircut a 20 out of 10, and our whole family loves it. It was cheap, fast, and overall a fun experience.

I’ve been taking my two boys to Great Clips for a couple of years now, mainly for the convenient location. I’m usually happy with the results, but there have been times when they cut off way too much, and we leave unhappy. After yesterday I will not take them back. My eight year old was squirming in his seat and asking me if he could be done. It was unusual, but I thought he was worried that the stylist would take off too much again, so I told him it was almost done. A gentleman waiting even asked me if my son was scared to get his haircut. I didn’t think much of it until my son burst into tears in the parking lot. He said the stylist was extremely rough, and he started showing me what she was doing with the comb and pulling on him. His neck and scalp were red. I called the salon when we got home, and the stylist seemed sorry. I’m not sure if she is just really rough, or new. Needless to say, we won’t be back. I think we will try the new Supercuts that just opened up across the street.

This is a good place for an inexpensive haircut. I figured what do I have to lose, it will grow back if its bad. I had a long layer cut and Ladan did a great job and was super quick. I received several compliments how healthy my hair looked. I was pleased and can’t beat it for 15.00. I’ll go back again.
To avoid waiting download their app or check-​in online to hold your spot in line. Even though I didn’t do either, my wait was 20 min at 4:30 on a Wednesday.

Got my hair cut twice in this place. Each time I had a good experience. One time Robert cut my hair. It was awesome! Another time it was another man,(forgot his name :-(he did a great job too.

We had a horrible experience. While my niece wanted to donate her hair to locks of love, a great cause, we felt very rushed and unwelcome at this location. This will be the first and last time we will visit t hi is place. This was supposed to be a nice occasion and something to feel good about. Instead we regret not donating my niece’s hair but having it done there. So sad to see that people working at such places have no people skills.

My husband and I have been coming here since they first opened… he’s an easy cut and I just get my ends trimmed. We’ve always been very happy… quick in/​out and at a decent price too!
Now I’m not so happy and don’t think I’ll be back… My 84 year old Mom moved in with us and the first thing she wanted was to get a perm. I called and was told we needed an appointment for a perm as they take a while… great. make us an appointment! I take her in and am told that it will be approximately 1 ½ hours so I go across the parking lot to wander around Target. Come back 1 ½ hours later and there’s Mom standing out front with a wet head full of curls. She was so excited!
We waited the recommended three days before washing her hair and there’s not a curl in sight… just frizz! Tried using a curling iron/​hairspray etc… still nothing. What a waste of $ 75 ($ 55 perm $ 20 tip) She’s sooooo disappointed and so am I… sigh

I will NEVER EVER come back to this location. EVER!!! I have been coming here for years, this one and the Cypress one which are owned by the same person. I just needed a trim and I usually come to Great Clips for a trim because it’s under $ 20 and way way cheaper than going to my professional who has never messed up my hair. I always hear horror stories about places like this but had never had a bad experience. LADAN changed that. I asked for 2 inches and to trim my layers, as well. I also told her that I always keep a «V» shape in the back and she said no problem. Keep in mind, I grew out my hair from an A Line bob years ago and I look much better with long hair. I always get compliments on my hair and I love it. Imagine my shock when I ran my hand through my hair at the end and discovered I was missing a large portion of it. This bitch cut off at least 5 – 6 INCHES, cut it straight across with no «V» in the bottom and thought it would be cute to give me new layers which she just cut a straight line an inch above the end of my hair! My hair went from covering ¾ of my back to being just below my shoulders. I actually didn’t see how bad and craggy the cut actually was until I got home and straightened my hair. I cried. Literally, I cried over a stupid haircut. I know it grows back but even as I type this I want to cry again. I’ve been so stressed about this! I went back that day and DANA tried to fix it but it still looks like shit. I even tipped both of them because I’m too nice of a person not to but I wish I hadn’t. And this idiot LADAN tries to tell me that when you have thick hair it looks shorter when you get a trim. WHAT THE FUCK?! How does that make sense?! Looking at other reviews it seems she has screwed up the hair of others. I will never be back to Great Clips again. And I’m going to call tomorrow and demand a refund. How do you cut off 6 inches of hair when I asked for a trim?!

I have to say I’m pretty satisfied… I’m not the type of person to plan out for an appointment. I was driving home yesterday from work and really needed a trim it’s been three months… So I walked in waited about 15min… met «Crazy Robert» who did a great job!!! Trimmed about an inch and relayered, I love it!!! It has a ton of volume and feels 100% better. Thank you Robert!!!

First time here and it was a horrible experience. I went in for a shampoo and trim. She didn’t even seem to like her job. How did my haircut get done before a male client with short hair who only had a trim done? I left with a HORRIBLE choppy hair cut. NEVER coming back here again.

I don’t know how to explain the bad hair cut I received on my last visit. Last time I left very happy, tried another person. I’m upset. Will never be returning to great clips.

Walked in with my son 20 minutes before the place was closing. Instead of taking us they told us they couldn’t cut his hair because they had a party to go. Well we had a party to go to too. Funny thought I was the customer. We left. Not impressed. They should’ve put the closed sign at the door instead of saying they were open. Who does that? Wonder if Mamagement knows they turn down customers because they want to go home.

These people do not know how to do hair. They were rude and they didn’t know what they were doing. The guy who. Cut my hair was super inpatient and being a dick about it. He told me «stop tilting your head» in a really mean way and started pulling on my hair which really hurt. Great clips is horrible and I don’t recommend this place.

So after being frustrated with my son’s haircut yesterday, I took him back today and they fixed his hair! It looks so much better. They took him right away and could tell what was wrong. They made sure it was ok with him and me. Thank you for taking care of him!

Allison at this location is awesome. She knows how to cut layers in long hair and she is a sweetheart. Seems crazy to pay $ 30-​$ 60 at a salon when she can do an equally great job!

I’ve been coming here for some time now. When I first started they were great. The staff, the hair cuts, everything great. Couldn’t be happier. I brought my entire family.
Now they seam to be lacking overall. Hair cuts are still good, but the overall «experience» seams to have dropped. It’s like their internal moral has dropped. The smiles are gone. You still see them occasionally, but the warm fuzzy feeling is gone.
With two kids, smiles make them at ease. Especially my little one.
Now their just a place to get hair cuts.

Great Clips gets my kids to sit still! If that isn’t a recommendation, then I don’t know what is. I love the postcards they send in the mail for $ 7.00 haircuts! Be sure to get on their mailing list to get them! The app is also pretty cool, I have used it twice. All you do is enter how many people and how soon you will be there and it’s like getting in line. The app also updates how long the wait is in real time. You can’t beat the super– convience that Great Clips provides!