Burne Honda

If you can find another Honda dealer, go there vs. Matt Burne. Bought our first new car here after moving to PA. Sorry service, shotty work. Bumper was damaged during first maintenance and did a crappy repair. Move along… fast

Went here to have my car serviced during a visit over Christmas. Had brakes and battery repaired. Rude service people and they didn’t return my wheel lock and I forgot to ask for it… it wasn’t until I returned to VA I realized it was missing. I called the service department 2 times and both times was treated badly and not very concerned about returning my wheel lock. Never heard back from them and I had to get my car inspected so I had to pay for a new wheel lock from Honda and get it sent to me ASAP. If I ever win the lottery… LOL…and I get to buy my family a bunch of cars. It would NOT be from here.

We’ve bought 3 cars from here between 05 – 07 — 1 new and 2 used. Not the best deal we could have gotten. But, I didn’t do enough research to get the most for my buck either. After having had problems with GM cars, we wanted to switch over to Honda. That’s all we were going for basically, when we walked onto the lot. I’ve heard & seen from friends and family that you can get better deals from motorworld in wilkes-​barre.
We go back to get a lot of our major maintenance work done here. But, not all. e.g. $ 40 for oil change is a bit pricy when some other places offer the service for $ 20.
On rare occasions, we get coupons mailed to us. Hence the reason for our repeat visit for service.
Getting an appointment within 7 days is pretty difficult, if not impossible. And even with an appointment, a simple oil change can take up to 2hours. The mechanics are right down unfriendly — from the few interactions I have had with them regarding certain issues with the cars.

It’s a shame here is where I bought my first brand new car and I know I will never shop here again. Here profit comes before the people. Sales are super friendly of course but here’s where the the good ends .
After the sale is done so is the service. God forbid you need to get any service done to you auto work is shotty and done slow Hope you have day whole day to kill for any kind of work.