Whataburger

Horrible restaurant. They actually charge for barbaque sauce. I was told by Randy if I wanted just 1 barbaque sauce for my hashbrown sticks I would have to pay 39 cents. I asked to speak to the manager and Randy said he was the manager. He told me the barbaque sauce is only free when you order chicken tenders. I’m a vegetarian so i asked him is there anything I could order that is not meat related that can get me it for free and he said no. I hate this greedy restaurant. You’re already overcharging me for 4 little hashbrown sticks and you expect me to pay extra for just 1 barbaque sauce? Insane. Randy you and this restaurant have lost me as a customer until you stop being so greedy.

First time to Whataburger in almost a year. Not like I remember it.
Went through the drive thru with a completely empty line. Operator got my order wrong, I restated my order. He repeated it back disrespectfully and rudely in a negative tone of voice. I did not want to keep the transaction going or deal with this person, so I went inside.
Here’s what happened next. Notice how the people behind the counter made me wait an additional 30 to 45 seconds even with no one else in line and nothing going on. The real surprise is that it was not some teen with a bad attitude, it was the manager. These passive aggressive games are why I left the workforce and became self employed. I feel sorry for every employee working under manager «Kidd».

Worst burger experience I’ve had in recent memory. It tasted like old Burgerking but not even as good. The people were nice enough but totally unorganized. They messed up our orders twice and were pretty flustered in how they handled it. All that would be fine I guess if the food was awesome. But It wasn’t. No matter how much I wanted it to be.

Outstanding lunch. Whataburger & fries with spicy ketchup. This restaurant is always clean and employees are helpful.

Visited five times per week, chicken sandwich is better than whataburger, although have no idea why chicken sandwich is expensive than beef burger…

Usually this place is spot on. However, I came in at around 3:30 in the morning and noticed two workers I hadn’t seen before being the cook and the guy taking the order. Firstly, I ordered a Monterey melt which was dressed in ghost pepper sauce and not in jalapeño ranch. Secondly, the extra side of jalapeño ranch I ordered wasn’t delivered and instead I was given buttermilk ranch. Small things, but enough lack of attention to detail to lose two stars.

I don’t know why I don’t go to Whataburger more often but for whatever reason just haven’t. I happened to stop by this location in Scottsdale just off the 101 for lunch. The person at the front counter (Anthony) was very helpful letting me customize my meal. I couldn’t decide what flavor shake to get so asked if they could do a Neapolitan for me despite the fact it’s not an option on the menu. Anthony made a special effort above and beyond and did a special shake for me. I was surprised at how quickly the food was ready and had just finished getting my soda when my name was called. The food was great and I was happy with the way the customized burger turned out as well as the shake. I’ll definitely be on the lookout for a nearby Whataburger in the future.

(Not this loc) I’d like to know if Whataburger customers in general everywhere have had the «Hot Off The Grill» experience like the mom n pop burger joints? You know the familiar smell and sound of sizzling patties on a griddle and then feel the heat coming off that wrapped burger when served. Lately the fries have been served warmer than my burgers. That is not cool. In a mom n pop burger joint your order is hardly ever served «warm». It’s always hot and juicy. I am assuming Whataburger is going by the way of Burgerking. Microwave. We had to return our order in two different locations which the burger was remade and served hot, not hot & juicy off the grill, but microwave hot and dry. Whataburger used to be top notch, the service is great, they’re friendly, it’s very clean but the temp and flavor on the burger has lowered.

Rude and unhelpful.
I have visited this location twice and both times felt unwelcome and even unwanted. I consider myself friendly and helpful so I can’t image how they treat their difficult customers.
I used to enjoy going to this chain but the service has left a bad taste in my mouth.
**Bring back the chop house burger**

The food isn’t awesome. Saying it was ok is a stretch. Everything from the burger to the fries was just tasteless. On the positive side, the staff were very nice and pleasant to deal with.

I’m going to focus largely on breakfast in this review and I’ll admit to being a little sentimental in writing it.
I’m suffering from a bad case of burger fatigue. That said, Whataburger serves a quality (for fast food) burger. If you’re complaining, with all the options Whataburger offers, you just didn’t order it correctly. I always ask for grilled onions.
Breakfast is served until 11:00 a.m. What distinguishes Whataburger from other fast food breakfasts is their limited use of the microwave oven. Order pancakes, and you will receive pancakes freshly prepared on the spot, not pulled out of a freezer and zapped. Since they operate more like an old style short order cook, they’ll customize virtually anything for you. Want your bacon crisp? No problem. Want a side of scrambled eggs? No worries.
The people at this location are very nice. I used to take my mother here for breakfast 2 – 3 times a week when she was a snowbird. She loved the free senior coffee and we’d split a meal. Always out the door for $ 6 – 8, which is what a nice breakfast for two cost in 1973, the benchmark year to which she seems to compare prices. The staff would often help me with her wheelchair and engage her small talk, a big deal when you’re disabled. I was surprised, well maybe not that surprised, to see one of the same nice servers still there on this recent visit.
It’s also great that you can settle in and read… while waiting for your breakfast to be prepared. They deliver it hot to your table when ready. It may take a minute or two longer than the microwave competitors, but it’s worth it. The dining room is also much more relaxing since they updated it and said goodbye to the Whataburger orange and blue!
A five star Whataburger location. At best a three star restaurant, typical of fast food. Throw in a dash of sentiment and this Whataburger earns a four star rating overall.

I’ve lived in the Phoenix area for about 13 years, and never been to one of these places. Seen and heard the ads, passed them 100’s of times, but for some inexplicable reason, I’ve never dined at the Whataburger.
I think I’ve been missing out. The burger I had there this afternoon was totally excellent… Dude. I had the double Whataburger with cheese, and it was outstanding. Fabulous. Marvelous. Very meaty and tasty. There was a healthy dose of garden on it as well: Lettuce, onions, tomato, and some mustard as well.
I noticed that their menu was also very reasonably priced.
No 5 stars because the fries were simply Mehhhhh. OK, but not great.
I think I like this place much, much better than some of thew newer joints that I’ve tried: 5 Guys, Smash Burger, etc. I’ll be back.

Whataburger is so much better than McDonald’s. There is a new McDonald’s at Granite Reef and McDonald Dr. SOOO bad. Three tries and I’m done with this location.
Went to this Whataburger and had a very tasty burger. My new favorite fast food burger. Friendly staff. Wait inside was a bit long but the burgers were fresh and hot.

Definitely not a fan! I would not go there again. I ordered the cheeseburger which was not very hot. The burgers are quite large which for some people would be a good thing, but I thought it was rather dry and tasteless. I also ordered the patty melt which tasted better, but the three burgers were expensive and very disappointing. The bun was dry and tasteless, the burger over cooked, dry and also tasteless. I would not recommend nor go there again. There are a lot better burger choices out there!

Someone before me wrote «You get what you pay for» meaning that this place isnt cheap but the quality is really good. I can only agree on that it isnt cheap…
I tried a big bacon/​cheese burger with jalepenos, fries and the whatachicken thats like chicken tenders/​nuggets.
First of all the burger did not look very nice and had more of the «Five Guys» scruffy sadburger look but without the «FG» taste to it.
The fries where soft and the chicken tenders where tto big with a thick layer of breading and superdry in the meat.
I would say this was one of my lowpoints when it comes to american burger places having tested In n out, Fatburger, The Counter, Wendys, Sonic, Jack in the box, Five Guys, Hodads etc etc…
The price is not very good for the quality with a meal price for burger, fries and soda at around 10 $. I would take my money and go to In N Out for a cheaper juicy quality burger but maybe thats just me…

I drove past a Whataburger in Lafayette, Louisiana for years and never bothered to stop in (it was right in front of Sam’s Club). I didn’t know anyone who had ever eaten there.
Moved here and finally decided one evening I would take the plunge, since In-​And-​Out was further than I wanted to drive. And I reallllllly wanted a decent burger.
THE GOOD
The patties on my burger had a good flavor and the beef didn’t seem overly fatty.
The onion rings (which I think were prepared fresh for me) were pretty decent. Even though it was a large order, I wanted more.
The malt: not half bad! Now bear in mind that Lafayette, Louisiana has one of the only (if not THE only) Borden’s Ice Cream Shops left in the country, conveniently located just off the campus of University of Louisiana at Lafayette. It still makes REAL malts, shakes, etc. So I’m spoiled. But it was good to taste the malt; I find shakes bland and seldom order them.
THE NOT-​SO-​GOOD
The overall burger taste was bland, uninspired. If there was mustard, ketchup or mayo on the burger, I couldn’t find it, at least not enough to enhance the flavor. The chopped lettuce fell out of the burger with each bite, making more of a mess than I would have liked. And the lettuce was bitter.
The fries: again, nothing special. The large serving was plenty – I didn’t finish them. And since I despise cold fries, the remainder went out for the birds to nosh on the next morning. Got the spicy ketchup. What’s all the yelling about with that? Ketchup with a little (tiny) kick. Meh. (And I was given all of three containers of it.)
Overall: I can now say I’m no longer a Whataburger virgin. But I wouldn’t make a special trip just to go to one again.

A lot of my Midwest friends rave about how good their burgers are, being from California I’ve never had the opportunity to try one, until today.
Immediately I noticed the size of the bun, this thing is huge! I enjoyed the burger and fresh ingredients, the bacon and jalapeño added a great touch to the burger. I guess I’m spoiled in California with options such as habitat burger and burger city, i would not say this burger is better than In-​n-​Out or Fatburger, sorry friends.
Customer service was nice, I liked how the cashier comes to your table with all the different sauces you can have. Tried the spicy ketchup, has a nice mini-​sized kick too it.

It may be silly for a vegetarian to review a hamburger place, but we need our fast food fixes too! My boyfriend, a meat eater, and his friends, also all meat eaters, really like Whattaburger a lot. I, on the other hand, would take In-​n-​Out any day.
To put it simply, Whattaburger’s grilled cheese is puny. It’s about ¼ of the height of an In-​n-​Out grilled cheese, the lettuce and tomato are on the sad wilty side, the bun was cold (if I hadn’t been rushed through ordering I could have gotten it toasted apparently), and there was only 1 slice of cheese. Truly a sad little grilled cheese. Whattaburger has a decent green salad and the french fries are delicious. On another (late night) trip here I got the breakfast and liked it a lot more. Naturally there are a lot more veggie options for morning food, and I can happily recommend any egg/​cheese combo on a biscuit.
Anyways if you are coming here because everyone else wants to and you are vegetarian, Taco Bell and 7 layer burritos are right next door :).

WAS expecting the deliciousness of In-​N-​Out times two plus the options of Five Guys… NOPE. Pretty much glorified cafeteria food. Hard store-​bought bun, white iceburg lettuce, and limp pickles.
No unusual hamburger combos (like blue cheese, arugula, etc). No juicy beef patty. No fresh, ripe ingredients. No like!
Plus the sodium on their fries is enough to cause a person to contract acute pitting edema :)
Why all the hype?

My 1^st memory of Whataburger was in the early 80’s in Southern California sometime before I was 10 yrs old. We had one on the main drag of the city I grew up in. It was gone by the time I was a teenager… however, I remember the distinct orange & white striped building and the Burgers.
I was excited to finally give it a try as an adult. I ordered a Whataburger ($ 2.64) w/​Bacon ($ 1.17) & Cheese ($.49)…and the cashier suggested I add Jalapenos ($.49)…
yes, it’s really a la carte pricing, LOL!
I was really hungry, so I also ordered a Honey BBQ Chicken Strip Sandwich ($ 4.64) & Sm Fries ($ 1.39).
The Burger was OK, nothing special… it did taste just how I remember it. The distinct flavor of the Onions & Mustard in the Burger brought back memories. The Chicken Strip Sandwich was above average, which surprised me. The Chicken is real, White Meat Chicken Breast, and the BBQ Sauce was decent. The Fries were just OK.
Overall, it was an OK meal for a fast food joint.
Return Factor — 71%