Valley OB/GYN Associates P.C.

Wow, an unexpectedly bad service! I was attempting to schedule an appointment, left voicemail, and received a phone call back on the following day. That is fine. What surprised me is the tone of voice and her saying «We told you many times we don’t accept your insurance». I had a new insurance but it was my first time contacting this office. I do not know if there was something messed up in the database and they thought it was somebody else. It does not matter. Nobody deserves to receive this kind of treatment.
My 1 star goes to Dr. Moon. She is a brilliant dependable doctor. You are in good hands if she is your OB.

I’ve been a patient at this office since 2005. I’ve never had any issues at all. Today I went in for a possible UTI and was turned away as an insured individual because I didn’t have the $ 25 copay on me. She would bill me she put her hands up in an «oh well» manner. I am discussed entirely I am also upset to think I’ve been satisfied for so long here. Guess it’s time to find a new doctor.

Finally I have found my Doctor!
Once again, I used trust Unilocal to find an OB/​GYN office that delivered at Honor Health Shea and I found Valley OB/​GYN Associates.
Doctor Nancy McCauley, is their newest doctor, and a D.O. to boot. Oh meeting her was wonderful. She treated me like an old friend. She was very conscious about ensuring we didn’t run the same tests as the last office, so I wouldn’t get double billed, and was very patient with my endless number of questions. She has a very calm demeanor, but is also very honest and upfront.
My second appointment was for my ultrasound, which was a dream experience. My husband was there, and we got to watch our tiny gummy bear on a flat screen TV right in front of us. The woman was very kind and very patient and made us very comfortable.
I immediately had a follow up appointment with Dr. McCauley who assured me everything looked great, and again listened to both mine and my husband’s concerns. We scheduled another appointment for the dreaded glucose test.
The best part, one day later, Doctor McCauley called me HERSELF to mention some of my medication I should stop taking prior to the test, and to reschedule prior to the glucose test. Talk about making me feel like a valued patient.
TEN STARS for Dr. McCauley.

The first two visits with Audrey Steinkamp were really great. She was very friendly and seemed to genuinely care. Then the third time I visited, in November of 2014, I was unemployed and didn’t have insurance and her attitude totally changed. She was very short with me and acted as though I was wasting her time. definitely didn’t seem concerned about the issues I was having. Even though I have insurance again now, that experience left a bad taste in my mouth and it made me decide to not return unfortunately.