Total Dog!

My girlfriend and I decided to use Total Dog for three sessions of obedience training for her Border Collie, as we were about to combine households, and her Border was occasionally aggressive toward my Boxer. Brice was paid a total of $ 270.00 for the three sessions, with an agreement that he would reimburse the cost of any trainings if we decided to cease. After the first session, which took place at a location between Brice’s side of town and ours (we made this concession because he had his young child with him, who he ordered to sit on a «place» or platform much like the animals he trained), the decision was made to not go further with the remaining two sessions. A refund was requested on several occasions by both myself and my girlfriend, but Brice was very condescending toward my girlfriend, despite the fact he one more than one occasion stated he would «make good» on the refund. He claimed the money «was already taken off the books,» did not even have the courtesy or professionalism to respond to my emails, and was very pompous in his demeanor.
In a last ditch effort to have the $ 180.00 reimbursed for the two sessions he did not conduct, I sent him another email and explained that not only did he receive these funds and failed to «make good» on paying the money back, he agreed in an earlier email response to my girlfriend that he was going to pay back the funds, but he never did. The greed and unprofessionalism displayed by Brice was very disappointing.
I urge anybody considering using this guy’s services to look elsewhere. This is the first time in my life that I have EVER done a Unilocal review, and I hesitate to speak in a negative manner toward others, but this greedy behavior is deserving of exposure. Lesson learned on our end — we should not have given this guy the full amount up front. Rather, we should have insisted on paying as we went… Also, the fact he brought his daughter to the training and commanded her to sit on a «place» and obey him was odd… The dude is bad news.

Brice was great at working with our rescue dog Gwen. She was blind and completely untrained and he stated that he had worked with difficult to train dogs and would work hard to find a solution. I at first paid for about eight sessions, but in the first two sessions it became apparent that eight sessions wouldn’t be sufficient. I then paid the difference for the unlimited training because I was eager for her to get the help she needed so she could function and behave appropriately. Her behavior was starting to become more erratic, she wasn’t learning, and she was starting to throw up, lose weight, and bleed from her paws. After four sessions, Gwen was still not making progress so Brice recommended taking her to a Vet colleague of his in case her issue was a physical or medical related issue. The Vet ran some tests and found that Gwen had a congenital liver shunt. Her chance of surviving the surgery was low and her quality of life was sub-​optimal at that point. We didn’t want her to suffer and bleed to death from liver failure so we made the difficult decision to have her put down. Brice was very understanding and kind throughout the heartbreaking process. He promised to refund some of the money I paid for training since we only completed four training sessions, which I though was appropriate. I didn’t hound him for money because we were still dealing with the loss of our puppy, but several months later Brice would not answer calls or texts. Finally I received a text stating «I DO NOT HAVE YOUR MONEY!!!» His customer service and honesty leave much to be desired.

Brice is without a doubt the most talented individual I have ever met. I came to Brice in somewhat dire circumstances, I had recently moved to the Phoenix area from NYC and since I had no family here in PHX a friend had convinced me to go dog shopping for my first dog ever! (yes at 26 I have never had a pet except for a goldfish) I came upon a dog that I had to buy immediately that day (a rescue dog you can imagine why I had to get her that day), however I soon came to realize that I was grossly under equipped with the knowledge needed to train or rehabilitate her. She would run away from me every time I came within 10 feet of her, she would not eat or drink, she would not walk outside and was just generally antisocial and detached from me. I tracked Brice down through Unilocal and opted for the boot camp package. I can tell you that was definitely one of the Top 10 best decisions I have ever made in my life. I picked up Zoey my beautiful brown Pit/​Rot mix just after the Thanksgiving Holiday and she is now the most energetic, loving, outgoing wonderful pup in the world!!! Thanks Brice You Are the Man!!!

Brice has helped train my pitbull for about 8 months now. This was a last-​ditch effort because I have been through numerous trainers and training techniques. Nothing has seemed to work for my defensive-​aggressive pitbull whom I can’t even take for a walk in public. I would highly recommend this company and Brice for their training techniques and «don’t give up» attitude. I will be using this company for any future dogs I own.

I’ve been working with Brice for about 7 months now and have seen a total change in my dog. Having an aggressive breed [Pit Bull] in the Scottsdale area is very challenging until people see how well he’s been taught. I was nervous at first since my Pitty is 6 years old [can’t teach an old dog new tricks they say] but, Brice breaks down the training so– not only the dog understands but the owner understands the psychology behind it. The industry I work in has long hours and Brice has made house calls at 7 PM at night to accommodate my schedule. I will never work with a different trainer.

I gave Total Dog 3 stars after putting everything into account. Brice and Tom were a great help to my pup. They really helped with his eating, getting him into a cage, walking on a leash. Tom moved away so it was just Brice. It was difficult at times to schedule appointments and to get in touch with him because he is so incredibly busy which is understandable. I purchased the all around life time training. Unforeseen circumstances had me move out of town to Vegas. I have had some difficulty with my pup since moving and talked to Brice briefly, but am having an incredible amount of difficulty getting in touch for some sort of a transfer/​refund and help now that I am not in the Phoenix area. The refund/​transfer was discussed and we were under a mutual agreement that we would arrange a something. I have emailed, called, text, and nothing over a span of months. Some unprofessionalism before I moved kept me from taking full advantage of calling all the time until I was talked to. I last heard from him after I texted and face booked him and he texted back finally saying He was available after a certain time. I called and surprise, no answer. That was over 2 weeks ago and I am still waiting to hear back. I think he is amazing with dogs and did a great job with my dog for the short amount of time I had, but for the amount of money I paid I’m incredibly disappointed at the customer service aspect of it. It is a life time of help and I got approximately a year. I am out of what I feel is hundreds of dollars and will be shelling out more for training in my current area. Grateful for the walking, sitting, and going into the cage that my dog can do, but disappointed that his training is not finished and that Brice’s customer service is terrible.

With a young puppy, barely 6 months yet, with an «excitable» personality, my husband and I knew we needed to start training early. Almost three weeks in, Jasper walks great on the leash, not paying attention to distractions, is a lot less vocal, will get in and out of his crate with no objection or anxiety, and will find a «place» and sit there obiendiently! Jasper loves people and other dogs, so we are still working on getting in and out of daycare more calmly, but at 6 months he is catching on really quick. We couldn’t be happier with Brice and the Total Dog! team.

Having a high drive, highly intelligent, super cute dog is not always easy. But with Brice’s help, both Halo and I are on the road success.
I’ve tried a couple other dog trainers in the valley but I have finally found my guy! He not only works on your dogs behavior but also focuses on the relationship between human and pooch. She is learning my body language and in turn, I don’t have to correct her as much.
Check out the website:
for pricing packages. I am doing the unlimited because having an 8 month old Malinois… I need it!
I’ll stay current on our training status but so far, I couldn’t be more pleased!